I have taken the care more than once to the dealership to fix a sticky steering wheel but it keeps happening.
2024 Mazda CX-90 steering complaints
Page 2 of 8: complaints 11 to 40 of 200, newest first, as owners wrote them.
The Electric Power Steering Rack and Pinnion is sticking while turning and will not return properly without help.
I am reporting a potentially dangerous steering defect in my Mazda CX-90. The steering problem initially developed approximately two months ago at around 8,500 miles and has progressively worsened. The vehicle currently has 9,443 miles, and the steering now catches or binds during nearly every low-speed turn. Specifically, when making turns at approximately 10 mph, the steering wheel appears to catch or become stuck about halfway through the turn. I must apply additional force to overcome the resistance and straighten the steering wheel. The steering does not move smoothly or return to center as expected. This is no longer an occasional occurrence. It happens during nearly every low-speed turn, making the vehicle's steering unpredictable and unsafe. I have owned and driven numerous vehicles and have never experienced this behavior. My wife refuses to drive the vehicle because she does not feel safe operating it. I am concerned that the unexpected steering resistance could result in a loss of vehicle control or an accident. I recently learned of Mazda's steering recall (the federal safety agency 24V‑022), involving excessive friction in the electric power steering worm gear assembly, and a subsequent the federal safety agency investigation into reports of similar steering problems. I have scheduled a dealership service appointment for October 20, 2026, to have the steering system inspected. Given the increasing frequency and severity of this issue, I am requesting that the federal safety agency investigate whether my vehicle is experiencing the same steering defect identified in previous complaints and determine whether additional corrective action is necessary.
We recently purchased a used 2024 Mazda CX-90 and noticed that upon driving on winding roads at approximately 35-45 mph when turning the wheel on a curve in the road, the steering wheel would stick in position and then fight to go back to center. It almost felt like the steering wheel was fighting me. After about a week of driving the vehicle both my wife and I experienced the same issue. We noticed that when turning to the left, it stuck in position longer than when turning to the right but in both directions, the same issue occurred. We brought it to the dealership and they said they could not recreate the issue and said the car is fine. I do not feel safe driving the car and now we are stuck with it.
I took my 2024 Mazda CX-90 PHEV to the Mazda dealership due to a sticky steering and jerking while turning at high and low speeds. I did some research and found Safety Recall 6524A. The dealership said my vehicle did not have any pending/open recalls so they could not do anything with that information. They charged me a diagnostic fee, and recommended a complete steering rack replacement. However, I am outside the warranty for my vehicle. I checked the Mazda Recall info webpage myself, typed in my VIN and the recall does show up as CLOSED. I would like to have this safety recall re-repaired, since it is a safety concern for me and my family. This issue has almost caused me to have an accident more than a few times at high speeds, and this safety recall 6524A EXACTLY describes the problem. I have no information as to when the recall was repaired on my vehicle, as I purchased it used. No other symptoms or warning lights have popped up, and I have noticed this issue a few weeks ago.
No specific incident happened however, oftentimes while driving, I experience "stickey steering" which I have researched and appears as though affected 2024 CX-90 Mazda's. Whili I am driving around sharp turns or on/off ramps that are curved, my steering wheel gets stuch and I have to manually ensure that when I am straightening out the steering wheel, that I don't over correct, merge over the cross line or hit another oncoming vehicle.
Safety Recall 6524A (the federal safety agency Campaign 24V022000) was previously performed on this vehicle. However, the 'sticky steering' and sudden increase in steering effort have entirely returned. The dealership is stating a full steering rack replacement is required but Mazda is denying warranty coverage due to mileage. This is a recurring safety defect that the initial recall remedy failed to permanently resolve.
The contact owns a 2024 Mazda CX-90. The contact stated that the steering rack coil was previously replaced under a recall. The contact stated that while driving 40 MPH off the highway, the contact suddenly lost steering and directional control, and the vehicle independently veered out of the lane. The contact was able to regain control after several attempts. The contact initially believed that the vehicle had hydroplaned; however, the failure reoccurred a month later. The contact stated that while driving 35 MPH on another occasion, the driver completely lost steering and directional control. The vehicle independently veered to the left and moved uncontrollably while the contact attempted to turn right. The steering wheel felt firm and was stuck before overcorrecting, causing the rear passenger’s side rim to strike a curb on the right. The vehicle was towed to the dealer, where it was diagnosed and determined that the steering rack had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure by phone. The failure mileage was approximately 39,900.
I am experiencing the intermittent sticky steering defect on the highway. It begins as a binding sensation during micro-corrections at high speeds, and then the steering remains notched and heavy for the rest of the drive at lower speeds. It doesn’t happen 100% of the time. I need to be driving for a little while on the highway before it starts. I took it back to dealership but they couldn’t get it to do the same thing but they did add grease to a part of the steering. It seemed ok for a few weeks, but it is now back again. I am going to call the dealership back because they advised to let them know if it does start happening again.
The steering gets stuck on making a sweeping left turn on the interstate. It will hold that position until the driver exerts pressure to turn the steering wheel to the right. As it releases, the car swerves to the right a bit. The dealer was asked to check for a malfunction but claimed they can not duplicate it. The is a dangerous problem at 65 or 70 mph. Thank you!
At high speeds, when turning around a bend the steering wheel gets sticky and will get stuck and then suddenly move again. This can happen 2-3 times as the wheel is turned around a bend.
The steering wheel last week suddenly started intermittently locking up mid-turn. It will catch or get "stuck" in whatever position you held your turn in, and will not go back to the 12 o'clock position without forceful interventions to bring it back. Even knowing it was happening and being prepared for it, it locked up so badly driving 60mph around a curve on the highway that it almost made me fly off the road! This is extremely dangerous and unacceptable. I can no longer let me family ride in this car and I don't know what to do.
I was making a left turn and the steering wheel did not return to center and was stuck in the left turn position. I had to manually force it back. This happened again a few minutes later on another left turn.
Steering is notchy/sticky and hard to return to center at all speeds, stopped and on the highway. It drifts on the highway and needs constant corrections.
Steering wheel sticks while going left. Getting worse. Mazda says no recall
Steering wheel feels “sticky”, I rented this car from Flexcar. Now I’m without a car, because on the 5th day of driving this car the steering wheel got stuck and almost caused an accident. They are inspecting the car now, but they told me the “recall was already repaired” however: I’m had the EXACT same problem as the recall. This recall with the steering wheel is NOT fixed. This car is NOT safe to drive.
The contact's wife owns a 2024 Mazda CX-90. The contact stated that while turning the steering wheel to the left, the steering wheel became stuck momentarily and there was resistance while attempting to return the steering wheel to center. There was an abnormal clicking sound coming from the steering wheel. The contact stated that additional force was needed to return the steering wheel to center. The vehicle was taken to the dealer where the contact was informed that the vehicle was previously repaired under the federal safety agency Campaign Number: 24V022000 (Steering). A diagnostic test was performed on the vehicle, and it was determined that the steering gear was inoperable and needed to be replaced. The vehicle was not repaired. The failure mileage was 3,000.
Car purchased 6/12, drove home and noticed steering wheel sticking when turning to left. Had not noticed during test drive (as all turns were Right handed). Called Dealer and took car in for spring adjustment/repair on 6/24/2026. Car was ok for short time and then steering again stuck when turning to left. Called Dealership again and they took vehicle from 7/17-7/23. Steering was fine for a few weeks and noticed steering sticking again dropped off Monday 9/14/2026. Awaiting call from Dealership as to status on 9/18/2026
The steering is sticky, especially on the highway trying to make small corrections
The vehicle had a “sticky steering” wheel. It was over correcting and not allowing for proper steering which was making it dangerous to drive. After speaking directly to Mazda, we took it to the Mazda dealership they asked for me to take it to and they evaluated it. The dealership confirmed the issue stemmed from a previous recall that had been repaired on the vehicle and they discussed it with Mazda. They requested Mazda pay for the cost of the failed recall however Mazda is pushing back and demanding I pay half the cost of repair (which I cannot afford) Mazda acknowledged it is a safety issue and I shouldn’t be driving this vehicle and that the necessary repair is the same one as the prior recall.
My main complaint is the steering system. They had the recall fixed at a Mazda dealer in Tennessee before I purchased it. My steering wheel always seem to be crooked I took it to the dealer for an alignment that did not fix the issue of the car going side to side. I took it to three other shops for alignments and the car still seems to go in different directions no matter how correct they get the steering wheel. I also took the car to the dealership about the AC system making loud rattling like a can of nuts and bolts. I had five videos of the issue and let them see them and listen to them they had the car for approximately 32 days and returned it and told me there was no problem. While they had the car I had four different loaners 2025 and 2026 models and none of these models had any of the problems that my 2024 had. They were quiet and there were no issues with the steering rack. My arms actually get tired steering this car down the road because it always wants to go in a different direction it is not a hard steer is very subtle but it keeps you correcting the steering wheel from left to right the entire trip. After returning my car after a month of having it the AC was blowing very poorly and I took it back again. They evacuated the system and recharged it which seem to help however, now it seems to blow cold and then go back to warm sometimes blowing cold or if the car is just parked rather than going down the road. There have not been any warning lights or issues other than the general feel of the car wanting to go side to side when you get it going in a straight direction it wants to almost purposely go to the right or go to the left and then when you correct it it wants to go back to where it was it is very subtle. Lastly there are issues with the blind spot monitoring. In my previous Mazda it worked flawlessly and never falsely alerted me. However in this car the cx90 fails to notify me or sometimes notifies me when I'm sitting still next to a tree.
Heavy and sticky steering. While cornering or turning steering wheels can become stuck and does not return to central position and is very heavy. Reported to Mazda USA but they refuse to fix even though this is a know issue with a recall. Concen for the safety of my family while driving the car.
The steering seems to stick when turning left. Have give it a yank to get it back to normal
steering wheel feels "sticky" turning left. this is a safety issue as it can potentially cause an accident, the vehicle is currently at a mazda dealership, no warning lamps or messages.
The contact owns a 2024 Mazda CX-90. The contact stated that while turning the steering wheel to the left, the steering wheel became stuck momentarily and experienced resistance while attempting to return the steering wheel to center. The contact stated that additional force was needed to return the steering wheel to center. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the steering rack and pinion were inoperable and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted about the failure. The failure mileage was 36,000.
The contact owns a 2024 Mazda CX-90. The contact stated that while driving around a long curve, the steering wheel started sticking, requiring the contact to return the steering wheel to center. No warning lights were illuminated. Upon research, the contact associated the failure with the federal safety agency Campaign Number: 24V022000 (Steering); however, the VIN was not included. The local dealer was contacted and confirmed that there was no recall or warranty coverage associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
I purchased the vehicle used. The issue I have been having is the steering feels sticky, heavy, or briefly resistant when turning. It is very prominent when turning the steering wheel to the left, especially going around corners and rotaries, but even bends in the road. When trying to straighten out after the turn, I have to jerk the steering wheel back to the other direction. This becomes a control issue to keep within my lane. Driving straight the issue is present as the steering doesn’t self‑center smoothly. The issue happens once the car is "warmed up" - if I started cold in the morning, it is not present, but within a few minutes of driving the steering effort changes unexpectedly. The issue has been ongoing since March 2026.
I am filing this complaint regarding a serious steering safety issue with my 2024 Mazda CX-90, which I purchased on March 24, 2026, with approximately 40,000 miles. The vehicle previously underwent Mazda Safety Recall 6524A involving the steering system and increased steering effort. After purchasing the vehicle, it developed a serious steering problem. At approximately 50–65 mph, the steering wheel can become stuck or extremely difficult to move when I attempt to steer left or right, as if the steering is physically sticking. This creates a serious safety risk because the driver may be unable to make an immediate steering correction at highway speeds. I brought the vehicle to an authorized Mazda dealership and specifically requested that they determine whether the problem was related to the previous 6524A recall. The dealership documented my complaint as the steering wheel getting “STUCK” at 50/65 mph and referenced Recall 6524A and increased steering effort. The dealership inspected the vehicle and marked the steering concern FAILED. Their written recommendation states that the vehicle “needs steering rack.” The estimated repair cost is $2,236.45, with a total estimate of $2,524.19 including fees and taxes. I escalated this issue to Mazda Corporate and requested coverage because the vehicle previously received a safety recall repair involving the same steering system. Mazda Corporate denied coverage, leaving me responsible for the repair. The financial burden is also a serious concern. I currently cannot afford the approximately $2,500 repair, meaning I am unable to have this documented safety defect corrected. This puts my family in the difficult position of potentially needing to operate a vehicle with a known steering issue and also raises concern that other owners could face the same situation if they cannot afford the repair. I am requesting that the federal safety agency investigate whether Recall 6524A adequately addressed the underlying defect or whether this represents
I am filing this complaint regarding a serious steering safety issue with my 2024 Mazda CX-90, which I purchased on March 24, 2026, with approximately 40,000 miles. The vehicle previously underwent Mazda Safety Recall 6524A involving the steering system and increased steering effort. After purchasing the vehicle, it developed a serious steering problem. At approximately 50–65 mph, the steering wheel can become stuck or extremely difficult to move when I attempt to steer left or right, as if the steering is physically sticking. This creates a serious safety risk because the driver may be unable to make an immediate steering correction at highway speeds. I brought the vehicle to an authorized Mazda dealership and specifically requested that they determine whether the problem was related to the previous 6524A recall. The dealership documented my complaint as the steering wheel getting “STUCK” at 50/65 mph and referenced Recall 6524A and increased steering effort. The dealership inspected the vehicle and marked the steering concern FAILED. Their written recommendation states that the vehicle “needs steering rack.” The estimated repair cost is $2,236.45, with a total estimate of $2,524.19 including fees and taxes. I escalated this issue to Mazda Corporate and requested coverage because the vehicle previously received a safety recall repair involving the same steering system. Mazda Corporate denied coverage, leaving me responsible for the repair. The financial burden is also a serious concern. I currently cannot afford the approximately $2,500 repair, meaning I am unable to have this documented safety defect corrected. This puts my family in the difficult position of potentially needing to operate a vehicle with a known steering issue and also raises concern that other owners could face the same situation if they cannot afford the repair. I am requesting that the federal safety agency investigate whether Recall 6524A adequately addressed the underlying defect or whether this represents
Mazda dealership confirmed my car completed the Recall 24V‑022, however, I am still experiencing a Sticky steering wheel. A sudden, brief increase in steering effort, a "notchy" or binding feel during minor lane corrections or long highway curves, and failure of the wheel to smoothly return to center.
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