Steering is sticking and not returning intermittently when making left turns.
2024 Mazda CX-90 steering problems
200 complaints (53% of all complaints for this car). Typical mileage when it fails: 36,000. 4 crashes reported.
- owner complaints
- 200
- of this car's complaints
- 53%
- typical mileage
- 36,000
- crashes
- 4
- recalls
- 1
Which part fails
- Rack and pinion1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Mazda CX-90 steering problems in other years
Specific symptoms reported on the 2024 Mazda CX-90 steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Steering
- What is wrong
- Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
- Risk
- Loss of power steering assist while driving increases the risk of a crash.
- Remedy
- Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 6. Mazda's number for this recall is 6524A.
Recall number 24V022000 · Recall details
Related investigations
Momentary increase in steering effort after recall remedy
The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. Sudden and unexpected change of steering effort while driving may increase the risk of a crash. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to
RQ26002
What 2024 Mazda CX-90 owners say
Most recent owner complaints, unedited.
The steering wheel for this car is getting hard day by day. Now it is so hard that it may result in accident soon. Reporting it here for public awareness while I am contacting the dealer soon
Steering sticks when turning.
Problem statement: Steering wheel binds up when turning, felt mainly 35+ mph while turning on and off highway on/off ramps. 36k miles on odo. The dealership (Burdick Mazda) took the vehicle and provided a loaner, confirmed the problem and made the repair. The component replaced was the power steering rack and pinion system. The replacement fixed the issue. There was no pushback from either the dealer or Mazda and we were pleased with the results. There were no warning lights or other indications of the issue other than the binding itself. I am making this report only because this seems so be a greater concern for the vehicle based on research and wanted it reflected in the record. It is a safety issue as steering components are critical. Thank you.
When going through a roundabout, the steering sticks heavily and jerks and gets stuck. It is dangerous.
Steering binds during turns on highway and steering wheel is hard to return to straight.
When driving the vehicle both at highway speed and city speed (but more noticeable at highway speed) after turning the wheel to turn the car, when trying to return to straight the steering wheel "sticks" and I have to force it to return to center. This problem has been going on for several months so I took it to the Mazda dealership where I purchased the car, and they confirmed the problem. The dealer said it was not under a further recall (they had previously applied lubricant to the steering mechanism) and at this time not covered by warranty (I have exceeded the 36,000 mile warranty). Awaiting further information on coverage by my extended warranty. This is a serious safety concern as the car unexpectedly causes steering issues and I have almost hit other vehicles on the highway because of the sticky steering.
Our 2024 Mazda CX 90 is experiencing the well known “sticky steering wheel” problem that reveals itself as a post-recall fix failure.
Steering malfunction was recalled in January 2024. Although it was reported as fixed, the sticky steering has returned. Dealership stated that vehicle requires a new motor that powers steering. Steering has continued to become more difficult to turn and we are concerned about driving the car.
My 2024 Mazda CX-90 PHEV received the steering gear remedy for Recall 24V022 (Mazda 6524A), at about 10,000 miles. Around three weeks ago, the same condition the recall was meant to fix came back. While driving, the steering suddenly and without warning becomes heavy and hard to turn, requiring much more effort to steer. This now occurs basically any time the vehicle is moving, including almost the entire drive to the dealership this morning. It is most impactful when on a curve or turn especially on the highway, as the wheel will stick and not allow slight movements forcing me to jerk the wheel a bit to get the proper angle to turn. No warning lights or messages appear on the dashboard when it happens. Luckily no crash or injury has occurred yet, but I don't feel safe on the highway. Today, October 23rd, I took the vehicle to an authorized Mazda dealer and reported that the recall symptom had returned. The dealer confirmed the condition and recommended replacing the steering rack and related parts, quoting $3,136.41 as a customer-paid repair. The dealer has submitted a goodwill request to Mazda, and I have opened a case with Mazda's Customer Experience Center. As of today, the defect has not been repaired. This appears to be the same post-remedy condition described in the federal safety agency Recall Query RQ26002. The recall remedy did not permanently correct the defect on my vehicle. Because the steering can become heavy without warning, I am concerned about losing control during a turn or an emergency maneuver. I believe Mazda should correct this safety defect at no cost to owners.
Questions about the 2024 Mazda CX-90 steering
Does the 2024 Mazda CX-90 have steering problems?
Owners have filed 200 complaints about the steering of the 2024 Mazda CX-90, 53% of all its complaints, more than any other problem.
At what mileage do 2024 Mazda CX-90 steering problems start?
The typical (median) mileage in owner complaints is 36,000 miles.
Was there a recall on the 2024 Mazda CX-90 steering?
Yes, 1 recall: 24V022000. Check your VIN to see if your car still needs the free repair.
Other 2024 Mazda CX-90 problems
Engine 56Driver assistance 53Electrical 41Transmission 32Acceleration 18Brakes 16Fuel system 16Body 10Suspension 9Visibility 9Tires 6Lights 5Airbags 3Wheels 3Locks 2Seat belts 2Seats 2
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