When driving at highway speeds, steering wheel locks in leftward position. I cannot manually move the steering wheel at this time for around 15 seconds. It happens unexpectedly and is a safety hazard. I brought it to Mazda dealership and they did not fix it. They performed an airbag clockspring replacement and this has not fixed the issue.
2024 Mazda CX-90: steering wheel locks up
7 of the 379 complaints about the 2024 Mazda CX-90 describe steering wheel locks up.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 1
What owners say
Steering locks when turning/ in a curve trajectory. Must manually overpower wheel to break locked position when coming out of the turn. No warning lights or sensors alerted. Vehicle will be brought to dealer for service for determined solution. Available for inspection.
My vehicle has already had recall remedy for 24V‑022, still experiencing "notchy" steering (momentary increase in steering effort). Mid corner the steering wheel locks into place, I can let my hands off the wheel and the steering wheel maintains the steering angle, I have to forcibly move it out of the lock to either increase or decrease turning radius. This is a recurring issue every time I drive the vehicle.
Steering "locks up" and the steering wheel is hard to turn back to center when making a left turn. When the vehicle was new and under warrant, I complained to Mazda-USA on 11/21/23 and took it to the dealer and the steering was better afterwards. I assumed they applied grease to something which was Mazda's fix for many other vehicle issues. Now the steering locking issue has returned again and the vehicle is no longer under warranty. I don't feel I should have to pay thousands of dollars to fix their manufacturing defect which came with the new vehicle.
The contact leased a 2024 Mazda CX-90. The contact stated while driving 70 MPH in the far left lane, the vehicle jerked and the steering wheel seized, causing the contact to lose control of the vehicle. It was unknown whether warning lights were illuminated. The contact stated that the vehicle veered to the right independently, spun three times, crashed into the guard rail and came to a stop while facing oncoming traffic. The front driver's side airbag and an unknown air bag deployed. There were unknown warning lights illuminated after the crash. The emergency units arrived at the scene, but the contact refused to be examined. The contact sustained a minor hand burn from the air bag deployment but did not seek medical assistance. A police report was filed. The vehicle was towed to a collision center, where it was totaled. The insurance company was not contacted. An unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 22,000.
When making a slight left turn at a curve steering wheel locks up and requires force to to turn it straight again , it is very dangerous and could result in accidents
Approximately six weeks ago, I began to notice the steering locking up ever so slightly as I made corrections in sweeping turns at 50 mph or so. In the beginning, I thought that it was road imperfections, but then it became more persistent and undeniable. Following this, it began to lock up more so when turning from a standing stop and accelerating, as when I was merging into traffic from my subdivision street. Some days, I notice it more than others. I was unnerved. I took the vehicle to the dealer, reported the concern, and was regarded as a purple squirrel. I was told that every update related to the steering had been completed and that there was nothing that they could or would do. The problem remained. With the concern remaining, I returned to the dealer and was told that someone else with the exact vehicle reported the problem the day before. Still, there was nothing that they could do as Mazda had not provided any guidance. I do not want to drive the vehicle. It is unsafe.
Service bulletins that may apply
- Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as...
- Some customers may experience that, after overtaking a truck and moving in front of the truck with turn...
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- When placing an order for KJK8-32-110A as a service part replacement such as a collision repair, standard...
- Abnormal noise (creaking noise) when operating the electric steering tilt/telescopic function
Related recalls
Steering
- What is wrong
- Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
- Risk
- Loss of power steering assist while driving increases the risk of a crash.
- Remedy
- Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 6. Mazda's number for this recall is 6524A.
Recall number 24V022000 · Recall details
Questions about the 2024 Mazda CX-90 steering lock-up
Is steering wheel locks up a common problem on the 2024 Mazda CX-90?
7 of 379 owner complaints about the 2024 Mazda CX-90 (2%) mention steering wheel locks up.
Is there a recall or service bulletin for this on the 2024 Mazda CX-90?
There is 1 recall and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Mazda CX-90
Jerking 43Adaptive cruise 23Lane assist 16Grinding brakes 14Check engine light 11Loss of power 11Power steering loss 11Stalling 10Overheating 8Fuel pump 7Won't shift 7Door locks 6Harsh shifting 5Headlights 5Won't start 5
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