When going through a roundabout, the steering sticks heavily and jerks and gets stuck. It is dangerous.
2024 Mazda CX-90: jerking or lurching
43 of the 379 complaints about the 2024 Mazda CX-90 describe jerking or lurching.
- owner complaints
- 43
- of this car's complaints
- 11%
- recalls
- 3
Jerking or lurching by model year
- 20261
- 20252
- 202443
What owners say
Vehicle alarming charging system malfunction. Vehicle lagging and lurching forward. Unable to drive safely. Battery lights on. Second time this has happened. Currently at dealership for repair.
My 2024 Mazda CX-90 PHEV received the steering gear remedy for Recall 24V022 (Mazda 6524A), at about 10,000 miles. Around three weeks ago, the same condition the recall was meant to fix came back. While driving, the steering suddenly and without warning becomes heavy and hard to turn, requiring much more effort to steer. This now occurs basically any time the vehicle is moving, including almost the entire drive to the dealership this morning. It is most impactful when on a curve or turn especially on the highway, as the wheel will stick and not allow slight movements forcing me to jerk the wheel a bit to get the proper angle to turn. No warning lights or messages appear on the dashboard when it happens. Luckily no crash or injury has occurred yet, but I don't feel safe on the highway. Today, October 23rd, I took the vehicle to an authorized Mazda dealer and reported that the recall symptom had returned. The dealer confirmed the condition and recommended replacing the steering rack and related parts, quoting $3,136.41 as a customer-paid repair. The dealer has submitted a goodwill request to Mazda, and I have opened a case with Mazda's Customer Experience Center. As of today, the defect has not been repaired. This appears to be the same post-remedy condition described in the federal safety agency Recall Query RQ26002. The recall remedy did not permanently correct the defect on my vehicle. Because the steering can become heavy without warning, I am concerned about losing control during a turn or an emergency maneuver. I believe Mazda should correct this safety defect at no cost to owners.
I took my 2024 Mazda CX-90 PHEV to the Mazda dealership due to a sticky steering and jerking while turning at high and low speeds. I did some research and found Safety Recall 6524A. The dealership said my vehicle did not have any pending/open recalls so they could not do anything with that information. They charged me a diagnostic fee, and recommended a complete steering rack replacement. However, I am outside the warranty for my vehicle. I checked the Mazda Recall info webpage myself, typed in my VIN and the recall does show up as CLOSED. I would like to have this safety recall re-repaired, since it is a safety concern for me and my family. This issue has almost caused me to have an accident more than a few times at high speeds, and this safety recall 6524A EXACTLY describes the problem. I have no information as to when the recall was repaired on my vehicle, as I purchased it used. No other symptoms or warning lights have popped up, and I have noticed this issue a few weeks ago.
I purchased the vehicle used. The issue I have been having is the steering feels sticky, heavy, or briefly resistant when turning. It is very prominent when turning the steering wheel to the left, especially going around corners and rotaries, but even bends in the road. When trying to straighten out after the turn, I have to jerk the steering wheel back to the other direction. This becomes a control issue to keep within my lane. Driving straight the issue is present as the steering doesn’t self‑center smoothly. The issue happens once the car is "warmed up" - if I started cold in the morning, it is not present, but within a few minutes of driving the steering effort changes unexpectedly. The issue has been ongoing since March 2026.
Campaign 6524A Recall was completed in JUNE 2024. The recall repair has now failed and the steering is sticking/malfunctioning when you turn the steering wheel. Reliable Mazda dealership in Springfield Missouri informed me yesterday the recall was already completed and now I will be responsibility for the bill to repair the failed RECALL repair. Which the repair was a new spring and grease.... The car is not safe to drive. The steering wheel sticks and you have to forcefully jerk the wheel to center the steering wheel again. We do not have the money to pay nearly $4,000 to repair a failed recall that Mazda should take care of.
When curving left my steering wheel will get “stuck”. It becomes heavy and then jerks back like it just “unlocked”. I haven’t had to pull it back forcefully, yet, but I’m sure it’s not far off. Went to Mazda dealership who state it’s mechanically related to a rack and pinion within the steering components. My car was part of the initial “sticky steering” recall which the previous owner had done in March of 2024. Happy to allow inspection if needed. My safety, along with the safety of others, is at risk anytime I travel along a curve where I could cross into on coming traffic because I am unable to forcefully move my steering wheel out of the “sticking” position. Potentially deadly. Mainly notice it around speeds of 45+ regardless of weather.
Steering will get stuck on turns or curves causing excessive force and jerking to re-center wheel and avoid Vehicle driving in un-intended direction, almost causes accidents.
while changing lanes or turning, the steering wheel sticks and needs extra force to turn; resulting in very jerky turn.
The vehicle lurched to a complete stop and engaged the parking brake while entering the on ramp at FDR bridge in NYC. I had my whole family (7 of us) in the vehicle. Cars behind us had to slam on the brakes or swear to not hit us. The worst part is, the car had no option to put it into neutral to move the vehicle to a safe location. I sat praying for 45 minutes while we waited for a tow truck. Cars were flying past us as we were blocking 2 lanes of traffic, one of which was the on ramp. They could not see us as they were coming around a corner. Several accidents almost happened. There was nothing we could do but sit there. This is a known issue with Mazda CX 90 2024 PHEV system. Mazda did not warn me in any way that if the vehicle has an issue with the PHEV system, it was going to disable the vehicle to the point that you are unable to put it into neutral. There was no way to disengage the parking break. The vehicle was towed twice with the break engaged.
Over my time owning this vehicle i have had several different safety concerns. although they have been resolved by the dealer, i have concerns for anyone purchasing this make and model. 1. lane departure. i have turned off lane detection because i have had the car try to auto correct and jerk me to the left into oncoming traffic 2. i have had incidents where the driver door was unable to be opened from inside. i had to roll down the window to open the door and get out 3. At a speed of 45mph, the vehicle suddenly went into limp mode. the car turned off and luckily i was able to pull over into a safe area. again i experienced the door locking from the inside. all issues and solutions have been documented at dealer services. these issues are of great concern and potentially could have been harmful or fatal. i no longer have trust in this model or company.
On May 2, 2026, I took my 2024 Mazda CX‑90 to Mazda of Orange because the steering wheel was getting stuck and there was a loud chirping noise when turning the car on and off. The dealership kept my car for 28 days. When I picked it up, they told me the noise was fixed. After three days, the noise returned. The next morning, the car would not start, so I had to jump it and take it back. They said it was the brake assembly line and claimed it was safe to drive when it wasn’t. They also said the bottom battery was giving errors. I had already replaced the top battery in April 2026 for $300, and they replaced the bottom one under warranty. When I brought it in, all dashboard warning lights were on, and the car warned me not to drive over 30 mph. They replaced the battery again but could not explain the warning lights. This was my sixth visit, and they kept blaming rain or fog even when the weather was clear. Two weeks after getting the car back, all warning lights came on again on [XXX]. At [XXX], while taking my husband to the airport, I was afraid to turn the car off. I hit a bump, the lights turned off, then came back on — which makes me think there is an electrical short. Now the transmission jerks hard, especially when the i‑Stop activates. I bought the car in April 2025; it has 47,700 miles, and I have taken it in six times. [XXX] from the mediation department told me he would start a buyback on June 20, 2026, but he is now ignoring my calls. Name: [XXX] VIN: [XXX] Case #: [XXX] License Plate: [XXX] Vehicle: 2024 Mazda CX‑90 (factory warranty still active) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service bulletins that may apply
- Subject: ordering requirement for at components for H3T (inline 6)
- Description
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- 2024-2026 CX-90 and 2025-2026 CX-70 Engine Warning Light Illumination with DTC P0DAB CONDITION OF CONCERN...
- The 7G large platform utilizes a new 8-speed automatic transmission
- When inspected, the differential or PTO oil is dark or black
- A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle...
Related recalls
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
- Risk
- Loss of drive power increases the risk of a crash.
- Remedy
- Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 6. Mazda's number for this recall is 7024J.
Recall number 24V815000 · Recall details
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
- Risk
- An engine that fails to restart increases the risk of a crash.
- Remedy
- Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 6. Mazda's number for this recall is 7024J.
Recall number 24V816000 · Recall details
Power train: automatic transmission: control module: software
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 6. Mazda's number for this recall is 6323J.
Recall number 23V719000 · Recall details
Questions about the 2024 Mazda CX-90 jerking
Is jerking or lurching a common problem on the 2024 Mazda CX-90?
43 of 379 owner complaints about the 2024 Mazda CX-90 (11%) mention jerking or lurching. The model year with the most reports is 2024.
Is there a recall or service bulletin for this on the 2024 Mazda CX-90?
There are 3 recalls and 43 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Mazda CX-90
Adaptive cruise 23Lane assist 16Grinding brakes 14Check engine light 11Loss of power 11Power steering loss 11Stalling 10Overheating 8Fuel pump 7Steering lock-up 7Won't shift 7Door locks 6Harsh shifting 5Headlights 5Won't start 5
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