The contact owns a 2024 Mazda CX-90. The contact stated that the lower control arm of the front suspension was making a clunking sound. No warning lights were illuminated. The contact stated that the failure was related to Technical Service Bulletins: 01-007-25 and 02-002-24. The vehicle was taken to the local dealer, where it was diagnosed that grease needed to be added to the ball joint. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 16,000.
2024 Mazda CX-90: harsh or hard shifting
5 of the 379 complaints about the 2024 Mazda CX-90 describe harsh or hard shifting.
- owner complaints
- 5
- of this car's complaints
- 1%
- recalls
- 3
What owners say
Steering wheel gets "sticky" and "clunky" when turning the wheel while at speed. Anytime I turn a corner or accelerate into a turn the steering wheel feels like it locks up and clicks back to center - almost like negative feedback.
My Mazda CX90 consistently has a hard delay before jerking my car forward, especially when shifting between 2nd and 3rd gear. This is most common at slow speeds and accelerating from a stop. On top of generally rough shifting, there have been four separate instances where my car blatantly stopped accelerating and slowed my car from 70-80 mph down to 40-45 mph. Once driving up a hill, and the rest on a flat interstate. I tried flooring the gas each time and the rpms would go up to approx 6000, but the car simply would not respond. After multiple attempts to let off of the gas and re-engage the vehicle, my car suddenly began accelerating again and continued as if nothing happened. I have been able to safely move out of traffic's way each time, but this presents a great threat to myself and others as I have no control over my speed and can easily get into a collision. As if uncontrollable stopping on the freeway isn't enough, my vehicle also accelerates on its own and jolts itself forward when driving at slow speeds through parking lots and stand-still traffic. These accelerations have occurred at idle with the breaks both on and off. The vehicle only propels itself forward by a couple of feet, but the issue seems to be getting more severe each time it occurs. Luckily I have been able to control the car and stop myself from hitting others so far, but I am afraid this may cause harm to pedestrians or people in nearby vehicles. I have mentioned these issues to my local Mazda dealership on multiple occasions, but they dismissed my concerns each time and told me my vehicle is in safe operating conditions. They claim they have not been able to replicate any accelerating/ decelerating instances, and they say the car's shifting is within spec. My car has never thrown any codes or displayed warning lights on the dash. I have taken the vehicle in for all recalls and maintained it well. I recently hit 15000 miles, though these issues have been presenting since 5000.
The contact owned a 2024 Mazda CX-90. The contact stated that while driving at various speeds, a clunking noise would emit from underneath the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the control arm had failed. The vehicle had been repaired. The contact stated 3 days later while driving approximately 35 -45 MPH, the brake pedal was depressed but failed to respond. In addition, the vehicle was attempted to be veered to the left or right and it failed to drive in either direction. As a result, the vehicle crashed into the rear-ended of the vehicle in front. The air bags deployed. The vehicle was towed and deemed totaled. The contact stated that the other party's vehicle was damaged and towed away. A police report was filed. The contact sustained a left leg, right arm, shoulder, wrist, and neck injuries that required medical attention via hospital. The contact's wife was seated in the passenger seat at the time of the crash and sustained injuries to the right shoulder, wrist, and both the left and right foot's toes that required medical attention via hospital. The contact was unsure of any injuries to the occupants of the other vehicle. A dealer was contacted. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency Campaign Number: 24V349000 (Forward Collision Avoidance) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had been made aware of the failure and opened a case. The failure mileage was 23,209. VIN tool confirms parts not available.
When you back up and turn left or right there is a loud clunking noise. This noise can also be heard when pulling into a driveway or going over a small bump. You can hear this while going 0 MPH Mazda put out a service bulletin - Mazda TSB #06-003-23
Service bulletins that may apply
- Subject: ordering requirement for at components for H3T (inline 6)
- Description
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- 2024-2026 CX-90 and 2025-2026 CX-70 Engine Warning Light Illumination with DTC P0DAB CONDITION OF CONCERN...
- The 7G large platform utilizes a new 8-speed automatic transmission
- When inspected, the differential or PTO oil is dark or black
- A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle...
Related recalls
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
- Risk
- Loss of drive power increases the risk of a crash.
- Remedy
- Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 6. Mazda's number for this recall is 7024J.
Recall number 24V815000 · Recall details
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
- Risk
- An engine that fails to restart increases the risk of a crash.
- Remedy
- Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 6. Mazda's number for this recall is 7024J.
Recall number 24V816000 · Recall details
Power train: automatic transmission: control module: software
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
- Risk
- A loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1‑800‑222‑5500 Option 6. Mazda's number for this recall is 6323J.
Recall number 23V719000 · Recall details
Questions about the 2024 Mazda CX-90 harsh shifting
Is harsh or hard shifting a common problem on the 2024 Mazda CX-90?
5 of 379 owner complaints about the 2024 Mazda CX-90 (1%) mention harsh or hard shifting.
Is there a recall or service bulletin for this on the 2024 Mazda CX-90?
There are 3 recalls and 43 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2024 Mazda CX-90
Jerking 43Adaptive cruise 23Lane assist 16Grinding brakes 14Check engine light 11Loss of power 11Power steering loss 11Stalling 10Overheating 8Fuel pump 7Steering lock-up 7Won't shift 7Door locks 6Headlights 5Won't start 5
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