My mazda 3 will not start. I took my vehicle to a mazda dealership and they gave a me a description of my issue and resolution (my issue: battery cable shorted and split in half due to a default wire harness). I googled the part number and I noticed a recall on my car related to the same exact part. Recall # 09v12600 mazda is now telling me my issue is not covered under the recall because my VIN does not show it has been recalled. My confusion is as follows; the issue is the same, the resolution is the same, the part number is the same, the vehicle is the same (model and year). I really need your help in resolving my issue. Mazda is charging $1400 for the fix, I am looking any help from the federal safety agency please, to help resolve my issue and have my issue be covered under a recall. The recall states potential impact of 25,400 vehicles (leaving the door open for more or less vehicles). I am lucky the short did not cause a fire, I need your help to ensure the issue does not occur again. Looking for any good faith thank you very much for you help. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2010 Mazda MAZDA3: won't start
6 of the 686 complaints about the 2010 Mazda MAZDA3 describe won't start.
- owner complaints
- 6
- of this car's complaints
- 1%
- typical mileage
- 23,000
- recalls
- 0
Won't start by model year
- 20241
- 20222
- 20201
- 20193
- 20181
- 20162
- 20152
- 20132
- 20122
- 20112
- 20106
- 20082
- 20072
- 20066
- 20052
- 20042
What owners say
I have two remotes for the car. They both work just fine until last week. One key wouldn't start the car the security lock symbol show up. The dashboard light up the radio turn on the air conditioner as well. But it would not start the car. I would have insert the other key to turn on the car. Then a few days later the other key wouldn't work. It's does the as the other key. I have to carry both sets just in case one would work.
Tl* the contact owns a 2010 mazda 3. The contact stated that the vehicle would not start and was towed to the contact's residence. An independent mechanic came to the contact's residence and inspected the vehicle. The technician diagnosed that the main fuse had short circuited and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact referenced the federal safety agency campaign number: 09v126000 (electrical system); however, the VIN was not included. The failure mileage was approximately 144,000.
On august 29th while driving with my 2010 mazda 3, going about 30 miles an hour, the power steering wheel locked up, and all the warning/indicator lights came on. I completely lost control of the car. I tried to re-start the car, but the car would not start and the warning/indicator lights came on steady, with the exception of the electronic steering lock warning light, which was flashing red. It was not a battery issue because the radio and lights worked fine. I had the car towed to a mazda dealer. The mazda dealership said that they did not know what the issue was because they could not access the PCM to read the error code to understand what happened, and they ended up replacing the PCM. I called mazda customer assistance and complained and they told me that the PCM failure does not relate to the steering wheel locking up. This is similar to complain #10461029. I do not feel safe driving this car again, and I would like mazda to take it back. It only has 23000 miles, and I have another 6 month to go on my lease.
Tl*the contact owns a 2010 mazda mazda3. The vehicle was parked and turned on when it shut off for approximately five minutes. When the contact attempted to restart the vehicle it would not start. The vehicle was towed to an authorized dealer where they were unable to diagnosed the failure. The failure recurred four times. An authorized dealer was unable to diagnose the failure because the vehicle successfully started after being turned off for an extended period of time. The failure mileage was 14,000 and the current mileage was 14,700.
Car failed to start. Mazda sent tow truck. Tow truck operator was able to start the car in neutral. Tow truck operator declined to tow the car and sent driver home. Later that day the wheel locked, power brakes failed and driver rolled into a ditch. Driver turned off ignition, unlocked steering wheel, backed car out of ditch and called mazda for another tow. The consumer stated the day of delivery, the salesman had trouble starting the car and requested a technician make some adjustment to the ignition. The wheel locked and the key would not start the vehicle. After the adjustments, the vehicle appeared to work fine. The dealer stated the vehicle would not start because a cable was bent, which was prohibiting the vehicle from being recognized in park when attempting to start it. Updated ivoq 08/19/10*jb updated ivoq 08/20/10*jb
Service bulletins that may apply
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Some customers may complain about high engine oil consumption
- This service bulletin provides testing and charging procedures in order to promote proper battery...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- Some customers may complain about high engine oil consumption
- If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake...
- In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak...
- On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system
Related recalls
No recalls on record for this model year.
Questions about the 2010 Mazda MAZDA3 won't start
Is won't start a common problem on the 2010 Mazda MAZDA3?
6 of 686 owner complaints about the 2010 Mazda MAZDA3 (1%) mention won't start. The model year with the most reports is 2006.
Is there a recall or service bulletin for this on the 2010 Mazda MAZDA3?
There are 0 recalls and 34 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2010 Mazda MAZDA3
ABS 29Headlights 19Power steering loss 14Jerking 13Tire blowout 12Check engine light 9Sunroof shattered 9Airbag light 8Brake failure 7Loss of power 7Stalling 7Steering lock-up 7Fire or smoke 6Sudden acceleration 6
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