The contact called on behalf of a customer who owns a 2018 Mazda Mazda3. The contact stated that the windshield wipers had become inoperable. The vehicle was taken to the contact's auto repair shop, Tire-Rama, where the windshield wiper switch was replaced; however, the failure persisted. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 19V272000 (VISIBILITY); and referred the customer to the dealer for assistance. The vehicle was taken to the dealer, who informed the owner that the vehicle was not covered under the recall because the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.
Mazda MAZDA3 wipers problems
49 of the 2,994 owner complaints about the Mazda MAZDA3 describe windshield wiper failure, most of them for the 2018 model year.
- owner complaints
- 49
- worst model year
- 2018
- typical repair cost reported
- $663
- typical mileage
- 40,092
Is there a fix? There are 3 recalls for this area of the car. See below
By model year
Often reported together
Stalling 4Power steering loss 2Lane assist 2Headlights 2Tire blowout 1Check engine light 1Brake failure 1
What owners say
While I was driving on the highway, I went to use my front wipers and there was no response when trying to active them. The rear wiper, front and rear washer fluid sprayers all worked. No warning lights or other signs of failure were present. I took the car to a local repair shop and they diagnosed it as a bad Body Control Module. Once the module was replaced and reprogrammed, the wipers worked as intended. Safety Recall 3219D describes the issue I had perfecly. My VIN is out of the range of this recall but if I had the same issue as this recall, there might be other bad parts out there and that range might need to be increased.
Wiper stopped functioning, in the rain. Started with the wipers making 2 wipes rapidly, then not functioning. Next day, wipers partially functioned erratically before being stuck in the up position.
The wipers randomly stopped working. No matter which wiper setting was chosen, the windshield wipers would not activate. I took my car to the nearest Mazda dealer and they fixed it by replacing the Body Control Module.
I was driving in the rain on the freeway and my wiper stopped working on 12/27/2022. Dealership diagnosed the issue that it was caused by the front body control module with an internal relay failure. The cause was exactly the same as the recall campaign #3219D after my research. However, the original recall did not cover my vehicle even though my vehicle's model year is exactly the same as stated in the recall campaign. I had to pay out of pocket to repair this issue at the dealership ($663.34) and went back and forth with Mazda's customer service and they could not do anything because my VIN does not match the original recall. The vehicle was repaired on January 2023 but I was not aware that I could file a complaint here on the federal safety agency. My file number with Mazda Corporation was - 00069514 In below, I have attached: - the screenshot of my dashcam, right after the wiper failed while I was on the freeway. - A PDF of the recall campaign #3219D - an invoice and description of the repair from the dealership File that I could not attach due to the limitation: - a detailed video of the dealership technician, they recorded and showed what my vehicle's issue was.
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55–60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.
My car has a faulty Front Body Power Module, a known issue with these cars, but Mazda keeps saying my model is not in the bracket for recalls, they say it's manufactured a day after the cutoff for the recall, so they won't give me recall repair. My windshield wipers aren't working and it's pouring rain, so this is a HUGE danger. I can't afford the $1500+ repair and don't think it's right this is a known issue for this car model and because mine is supposedly 1 day late I don't qualify for the recall care. They expect me to go to a dealership and pay more money for a diagnostic for something that is an issue, and then I have to call corporate again and they'll "Decide" if they'll cover my car or not.
There has been no accident- the vehicle is my mother in laws vehicle- my concern is while at work she has at times loaded our daughter into the vehicle- I inspected the vehicle one day while as an employee of Les Schwab- the driver cvc axle vibrates so bad from the boot being torn and having no lubrication- these axles power the vehicle forward and if not maintained can snap and cause damage- the wipers no longer work correctly- the tires are 2017 and old and weather cracked- potential to separate while driving or blow out on the heated pavement. upon inspection also found that the front shocks are blown out and bouncing in the mounts under the hood- causing the tires to not have the correct contact patch on the road thus decreasing traction and control- on top of all this the vehicle hasn't been registered since 2020 and has no insurance on the vehicle- again there has been no accident...yet- this is my concern- that if this vehicle continues to remain operational and on the road it not only puts the driver and occupants at risk but also other drivers- kids- teens and anyone that may be on the other end o the crash when the vehicle does snap the cvc axle or blow i out a tire
The contact owns a 2019 Mazda Mazda3. The contact stated while driving 40 MPH, the vehicle lost motive power with the vehicle network malfunction, vehicle inspection”, the check engine warning light and all the safety features were disabled, and the windshield wipers turned on independently. The contact was able to pull over on the side of the road. The contact mentioned that the gear shifter failed to shift out of park(P) and the vehicle was turned off. The vehicle was restarted, and the contact was able to operate the vehicle normally. The vehicle was taken to the dealer for a diagnostic test and stated that no failure was found however, the failure reoccurred. The vehicle was taken back to the dealer and the dealer stated that they were aware of the failure, but the vehicle needed to be diagnosed by a Tech. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 36,329.
Windshield wipers stopped working in every mode including auto rain detection mode.
Related recalls
Visibility: glass, side/rear
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2019 Mazda3 vehicles equipped with manual dimming mirrors. The adhesive between the interior rearview mirror and the housing may not be properly bonded, allowing the mirror to detach from the housing. Note: Vehicles equipped with auto dimming mirrors are not affected by this recall.
- Risk
- Rearward visibility will be reduced without the rearview mirror, increasing the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will replace the interior rearview mirror assembly, free of charge. The recall began September 19, 2019. Owners may contact Mazda customer service at 1‑800‑222‑5500, option 4. Mazda's number for this recall is 3919G.
Recall number 19V558000 · Recall details
Visibility: windshield wiper/washer
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
- Risk
- Reduced visibility while driving can increase the risk of crash.
- Remedy
- Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1‑800‑222‑5500, option 4. Mazda's number for this recall is 3219D.
Recall number 19V272000 · Recall details
Visibility: windshield wiper/washer: motor
- What is wrong
- Mazda is recalling certain model year 2008-2009 mazda3 and mazdaspeed3 vehicles manufactured from january 7, 2008, through november 28, 2008. The ground terminal of the windshield wiper motor may have been inadvertently bent during assembly. If this condition exists then over time the electrical resistance of the motor circuit may increase up to a point that the windshield wipers would not work.
- Risk
- The loss of wiper function in adverse weather could potentially increase the risk of a crash.
- Remedy
- Dealers will install an additional ground harness on the wiper motor free of charge. The safety recall is expected to begin on or before july 15, 2011. Owners may contact mazda customer assistance center at 1‑800‑222‑5500.
Recall number 11V329000 · Recall details
Questions about the Mazda MAZDA3 wipers
Which Mazda MAZDA3 years have windshield wiper failure problems?
The model years with the most reports are 2018 (15 complaints), 2008 (14 complaints) and 2016 (3 complaints).
How much does it cost to fix windshield wiper failure on the Mazda MAZDA3?
Owners who mentioned a price put the repair at about $663 (median of 10 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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