2018 Mazda MAZDA3: windshield wiper failure

Filed Jun 5, 2026 · Visibility · 200,000 miles · WA

The contact called on behalf of a customer who owns a 2018 Mazda Mazda3. The contact stated that the windshield wipers had become inoperable. The vehicle was taken to the contact's auto repair shop, Tire-Rama, where the windshield wiper switch was replaced; however, the failure persisted. Upon investigation, the contact associated the failure with the federal safety agency Campaign Number: 19V272000 (VISIBILITY); and referred the customer to the dealer for assistance. The vehicle was taken to the dealer, who informed the owner that the vehicle was not covered under the recall because the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

Filed Mar 24, 2026 · Visibility · OH

While I was driving on the highway, I went to use my front wipers and there was no response when trying to active them. The rear wiper, front and rear washer fluid sprayers all worked. No warning lights or other signs of failure were present. I took the car to a local repair shop and they diagnosed it as a bad Body Control Module. Once the module was replaced and reprogrammed, the wipers worked as intended. Safety Recall 3219D describes the issue I had perfecly. My VIN is out of the range of this recall but if I had the same issue as this recall, there might be other bad parts out there and that range might need to be increased.

Filed Mar 31, 2025 · Visibility · MI

Wiper stopped functioning, in the rain. Started with the wipers making 2 wipes rapidly, then not functioning. Next day, wipers partially functioned erratically before being stuck in the up position.

Filed Aug 30, 2024 · Visibility · MD

The wipers randomly stopped working. No matter which wiper setting was chosen, the windshield wipers would not activate. I took my car to the nearest Mazda dealer and they fixed it by replacing the Body Control Module.

Filed May 20, 2024 · Electrical · WA

I was driving in the rain on the freeway and my wiper stopped working on 12/27/2022. Dealership diagnosed the issue that it was caused by the front body control module with an internal relay failure. The cause was exactly the same as the recall campaign #3219D after my research. However, the original recall did not cover my vehicle even though my vehicle's model year is exactly the same as stated in the recall campaign. I had to pay out of pocket to repair this issue at the dealership ($663.34) and went back and forth with Mazda's customer service and they could not do anything because my VIN does not match the original recall. The vehicle was repaired on January 2023 but I was not aware that I could file a complaint here on the federal safety agency. My file number with Mazda Corporation was - 00069514 In below, I have attached: - the screenshot of my dashcam, right after the wiper failed while I was on the freeway. - A PDF of the recall campaign #3219D - an invoice and description of the repair from the dealership File that I could not attach due to the limitation: - a detailed video of the dealership technician, they recorded and showed what my vehicle's issue was.

Filed Jan 9, 2024 · Visibility · PA

My car has a faulty Front Body Power Module, a known issue with these cars, but Mazda keeps saying my model is not in the bracket for recalls, they say it's manufactured a day after the cutoff for the recall, so they won't give me recall repair. My windshield wipers aren't working and it's pouring rain, so this is a HUGE danger. I can't afford the $1500+ repair and don't think it's right this is a known issue for this car model and because mine is supposedly 1 day late I don't qualify for the recall care. They expect me to go to a dealership and pay more money for a diagnostic for something that is an issue, and then I have to call corporate again and they'll "Decide" if they'll cover my car or not.

Filed May 14, 2023 · Visibility · FL

Windshield wipers stopped working in every mode including auto rain detection mode.

Filed Oct 4, 2022 · Electrical · MD

To Whom It May Concern: On Sunday October 2, 2022, while driving in very rainy conditions caused by Hurricane Ian, my windshield wipers failed. On Monday, October 3, 2022, I took the car to an independent mechanic at Chesapeake Import Services in Annapolis, MD. The auto mechanic ran a diagnostic test on my vehicle to discover an electric malfunction caused by a defective relay. This is the same issue that is noted as part of the recall that has already been identified here: Unfortunately, my VIN does not fall into the recalled VINs. I am requested that you review and expand the recall to include additionally impacted vehicles, and this issue seems to be significantly more widespread that originally noted. I have contacted Mazda, and they are refusing to take responsibility for this faulty part, as it's not part of the original recall. I have documentation from the mechanic regarding the diagnostic, and they are willing to speak on my behalf regarding their findings on my vehicle. Please contact me ASAP to review the issue. I am currently not able to drive my car due to the safety issues involved with having inoperable windshield wipers. Thank you for your attention.

Filed Feb 21, 2022 · Visibility · OH

The body computer experienced a malfunction leading to the wipers becoming inoperable. This can be made available for inspection. I was driving through a snow storm, my wipers stopped working without warning causing severe loss of visibility endangering myself and those around me. The problem has been confirmed by an independent service center. It has not, however the model of car has a recall for this, it does not extend to my specific VIN. There were no warnings. The wipers worked and halfway through a drive they stopped.

Filed Jul 8, 2021 · Visibility · MA

Front windshield wipers for my 2018 Mazda 3 stopped working without any warning while driving on the highway under heavy rain fall. I recently read online about a faulty wiper motor relay but I have not received any information from Mazda 3 about this.

Filed Apr 26, 2021 · Body, Electrical · 29,850 miles · MI

The rear wiper stopped working during a drive in heavy rain conditions, similarly like it happen to the same vehicle for the front wipers 6 months after I got the vehicle. I tried to schedule an appointment with the dealer but with the pandemic it was not possible. When I went for the actual appointment on march 2021, they told me the vehicle was out of warranty even though it is barely 3 years old, and just for a diagnostic they will charge $160 plus tax. The potential repair would be extra, ranging from a new bcm to a new motor, or both, scaling up to $450 repair bill. The issue is extremely similar to a safety recall that the vehicle had for the front wiper were they had to change the relays free of charge. I consider this also a safety issue as if you're driving in the highway at 55mph during the heavy rain and you are not able to see and vehicle that comes at high speed, such truck that loose the brakes in a roundabout exit, that poses a safety risk to drivers and owners of this vehicle. A recall should be made for this rear wiper issue like for the front one.

Filed Aug 13, 2019 · Visibility · 19,185 miles · NJ

Tl* the contact owns a 2018 mazda 3. While the windshield wipers were activated, the contact noticed a cloudy film on the windshield that obstructed her view. There were no warning indicators illuminated. The contact replaced the windshield wipers, wiper fluid, and buffed the windshield. The vehicle was taken to a windshield specialist who stated that the windshield should be replaced. The vehicle was taken to global auto mall (1099 rt. 22 west, north plainfield, nj 07060, (866) 233-6719) where it was diagnosed that the windshield wipers and fluid needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and provided case number: 12263978563. The contact was referred to the dealer. The insurance company was contacted and stated that the windshield should be replaced. The failure mileage was 19,185. The VIN was unknown. *bf consumer stated there remains a cloudy film that must be buffed to clear windshield in winter when wipers are activated it leaves a film as in a summertime but the film, flash freezes and obstructs view completely. In rainy weather - there is a film on window when wipers used. I sent pictures to the federal safety agency webmaster.