2013 Mercedes-Benz C250: airbag warning light

Filed Jun 14, 2026 · Electrical · FL

Over the past few weeks Ive had instances where the car has power but wont crank, Ive had the SRS light come on the dash but after it starting it goes away.

Filed Oct 25, 2024 · Airbags · 100,000 miles · CA · 1 injury

The contact owns a 2013 Mercedes-Benz C250. The contact stated that while driving 10 MPH, the front passenger's side air bag unexpectedly deployed with no impact on the vehicle. The air bag warning light was illuminated. The contact parked and then restarted the vehicle before driving to the residence. The contact sustained bruises and scratches on his forearm, but medical attention was not received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Filed Aug 23, 2022 · Airbags · CA

Per the attached Repair Order 948486 dated May 13, 2020, when I brought in the car to Fletcher Jones in Newport Beach for the airbag recall, I thought both of the Takata airbags were replaced and not just the passenger airbag. In fact, Repair Bill Job A states: “Replace Driver and Front Passenger Airbag”. “No Charge” I did not notice that they only replaced the passenger airbag. I would not have known the driver’s side was not replaced if the airbag warning light did not come on. Please direct Fletcher Jones to finish this repair properly. Per the enclosed photos, my dash display now has an image of the airbag and it says “Front Left Malfunction Service Required”. I am very worried what will happen if we get into an accident. Per the highlighted text attached, on April 14, 2021, a driver reported: “Front drivers air bag malfunction light is illuminated and horn nor any controls on steering wheel work at all.” I checked the horn and the steering wheel controls on our C250 when I read this. I discovered they do not work on our car as well. This drivers report goes on to say: “…repairman states this is a common issue with this car. I believe this is a serious safety issue with this vehicle as the airbag malfunction can possibly cause serious injury to the driver and the horns inability to function prevents the driver from alerting any other drivers if they stray from lane, are backing out of parking space, or distracted at a red traffic signal.” On Repair Order 948486 Fletcher Jones tried to reset the headrest which popped open when I sat in the car and put my head against it to rest. It was not due to any accident, the car was stationary. Fletcher Jones could not reset the headrest and asked for $1200 for a new one. Clearly this is also a defect because it did not occur during an accident and the headrest should not have separated. An attached article shows the Takata airbag problems still exist as ticking time bombs. MB CEO did not reply to my letter.

Filed Dec 27, 2019 · Airbags, Steering · 30,000 miles · TX · crash · 2 injuries

I have been having constant issues with the steering and airbag lights going on. I was also in a bad rear end wreck in 2016 and the airbags did not deploy. I have been calling santander consumers about the issue and they don't care and are still making me pay my more. The mercedes dealer has said that the recalls are pending and they do not have the parts to fix the issue. So I have stopped making payments because I have a toddler and will not drive a dangerous car and the car was recently repossessed last week. The airbag deploy lights constantly stay on indicating they are not working and the steering keeps locking up. It happens when the car is parked and in motion.

Filed Dec 9, 2019 · Airbags · MD

Tl* takata recall. The contact owns a 2013 mercedes-benz c250w. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags). The contact stated that the air bag warning indicator remained illuminated since june of 2019. Since then, the turn signal lights were inoperable. The contact stated that mercedes-benz of silver spring (located at 3301 briggs chaney rd, silver spring, md 20904, (877) 658-3780) exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the failure. The part was not available for the repair. The failure mileage was unknown. Parts distribution disconnect.

Filed Oct 9, 2019 · Airbags, Brakes · 62,000 miles · TX · crash · 1 injury

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact received notification of the federal safety agency campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the passenger air bag warning indicator was illuminated. On one occasion, while the contact's vehicle was stopped, another vehicle crashed into its rear driver's side. The contact stated that the headrests detached due to the impact. The air bags did not deploy. The contact received injuries to the neck and back, which required medical attention. A police report was filed. The vehicle was able to be driven. After the crash, the ABS, air bag, and several other unknown warning indicators illuminated. Also, the brakes failed to operate properly and the vehicle began to stall. The contact took the vehicle to mercedes-benz of houston greenway (located at 3900 southwest freeway, houston, tx 77027, 713-489-211) where the brakes were repaired; however, the failures still occurred. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 62,000.

Filed Nov 6, 2018 · Airbags · AZ

Mercedes recall 17v627 was issued saying "no concern unless SRS light illuminates." mine did. I went to arrowhead mb in peoria who wanted to charge me $175 to diagnose and $400 to pull the bumper saying they were sure that it wasn't the recall causing the SRS light to come up but needed to pull the bumper to be sure. I had another mechanic with a computer plug into the mb and could find no other cause. I believe mb was trying to illegally recoup their labor cost for fixing a recall. I would not allow them to charge me. My husband was out of state working on a trial and I wanted for him to come home and test his car with the same recall his VIN is [xxx] and the car required regular service and mb tried to upcharge him $3500 for work that didn't need to be done we believe to recoup the labor in fixing a recall. We leased these cars and then bought them outright from arrowhead both at once and service has steadily declined and the unnecessary upcharges both at once, lead us to believe they are trying to recoup for fixing a recall. My best guess is the 400 was taken in march of 2018. I cannot find the date in my email. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Nov 6, 2018 · Airbags · AZ

Mercedes recall 17v627 my wife has a matching c250 and filled with you mentioning my VIN as well. You can find her information under your complaint 11149647. When I returned home from out of state work, she told me the story of her attempt to have the recall repaired the criteria of "concern" was having the SRS light come on which it did in her car. When she got to arrowhead mb in peoria, they wanted a $175 dx fee plus $400 to pull her bumper to poke around to see if a loose plug were the problem, and she refused to pay it believing they were simply trying to recoup labor costs of fixing a federally mandated recall. We decided to use my car's routine service as a test as it is also under recall. Not only did they want the maintenance fee, but another $3500 for work that I did not accept. I went to another mechanic who said the work absolutely did not need to be done at that time and we both now believe that arrowhead is falsely inflating or directing customers in an attempt to recoup labor costs of fixing a recall. My recall was repaired. This is now two times and I guarantee we will not be back with mercedes in the future, but this is a crime and we want it investigated so no other owner falls for this bait and switch.

Filed Jun 27, 2018 · Airbags, Electrical · 74,000 miles · GA

Tl* the contact owns a 2013 mercedes-benz c250. While depressing the horn, it failed to operate and the SRS warning indicator illuminated. The vehicle was taken to mercedes-benz of buckhead (2799 piedmont rd ne, atlanta, ga 30305, (800) 399-3804). The contact was informed that dealers were advised not to service vehicles with a takata air bag recall for which the SRS warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 74,000.

Filed Apr 6, 2018 · Airbags · 73,412 miles · NC

Tl* takata recall. The contact owns a 2013 mercedes-benz c250. The contact received recall notifications for the federal safety agency campaign number: 17v627000 (air bags) and the federal safety agency campaign number: 18v043000 (air bags). The dealer (mercedes-benz of south charlotte, 950 n polk st, pineville, nc 28134, (704) 837-7955) was contacted to schedule an appointment for both recall repairs. The dealer stated that they serviced the vehicle for the driver's side air bag recall only. The dealer also indicated that the parts had not been supplied from the manufacturer yet for one of the recalls. The contact stated that the air bag indicator remained illuminated after the dealer's repair for one of the two recalls, which was a safety concern. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect for the federal safety agency campaign number: 17v627000 (air bags) and VIN tool confirms parts not available for the federal safety agency campaign number: 18v043000 (air bags).

Filed Dec 19, 2017 · Airbags · SC

Tl* the contact owns a 2013 mercedes-benz c250w. The contact stated that the air bag warning indicator illuminated and remained lit. The VIN was included in the federal safety agency campaign number: 17v627000 (air bags); however, the part to do the repair was unavailable. A local dealer was not contacted. The manufacturer was made aware of the failure and informed the contact that there were no recalls on the vehicle. The failure mileage was unknown. Vin tool confirms parts not available.

Filed Dec 13, 2017 · Airbags · 77,600 miles · CA

Tl* the contact owns a 2013 mercedes-benz c250. While the vehicle was stationary and while driving various speeds, the passenger air bag indicator illuminated. The contact stated that the failure was intermittent. The manufacturer and dealer were not made aware of the failure. The failure mileage was approximately 77,600.