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2013 Mercedes-Benz C250: won't start

5 of the 278 complaints about the 2013 Mercedes-Benz C250 describe won't start.

owner complaints
5
of this car's complaints
2%
recalls
0
Is there a fix? 13 service bulletins cover this area of the car. See below

Won't start by model year

  • 2014
    4
  • 2013
    5
  • 2012
    3

What owners say

Filed Jun 14, 2026 · Electrical · FL

Over the past few weeks Ive had instances where the car has power but wont crank, Ive had the SRS light come on the dash but after it starting it goes away.

Filed Aug 2, 2021 · Engine · MD

I was told by the Mercedes Benz service center I take my car to that the timing chain and cam adjusters failed. I have a Mercedes Benz 2013 C250, with only 58,000 miles on it. I have my car serviced on time. I was driving my car on the highway, thank God I stopped at a local drugstore and when I tried to turn my car back on, only the lights will come on. It would not start up, and I had to have my car towed to the MB Hunt Valley service center where I get my car serviced. The Service Rep told me I had to have the timing chain, camadjusters, and lower guide rails replaced costing $6000. There is a extended warranty on the camadjusters which took the price down to 3600 which is still pricey. Which makes me wonder shouldn't the timing chaing also be under extended waranty. This type of event should only happen at least after the car reaches 100,000 miles. I have called Mercedes Benz customer service and awaiting for someone to call me back to see if they can assist. Awaiting a response as of 8/2/2021. I called after getting diagnoses which was 7/30/21. I have read numerous other reports of this same exact issue happening to other people. This is a extreme risk and safety matter that needs to be addressed by Mercedes Benz as a recall. Being newer model cars, the timing chain and camshaft adjusters should not fail, and most definitely not fail at 58,000 miles. Please look into this before someone gets hurt.

Filed Sep 22, 2018 · Engine · 85,000 miles · AL

85000 miles, regular oil changes and maintenance, did not drive for 8 months, after 1 month of driving, engine would not start at times and sounded strange when cranking engine would eventually start and run o.k., took vehicle to dealership after 2nd occurence, acceleration has always lagged since purchased-turbo lag ??? Dealership said problem was internal with cam tensioner possibly

Filed Aug 21, 2014 · Engine · 23,490 miles · AK

2014-08-04: engine light came on, vehicle would not accelerate past 80 km/h and the engine shut off - driving in traffic. 2014-08-05: brought vehicle to 550 terminal avenue. They said it was just the fault-pump and that it was safe to drive. They advised me that they had to order the part from germany. Vehicle was later returned the same day. (23505 km) 2014-08-06: the vehicle engine shut down while driving out the drive way, so I had it towed to 550 terminal avenue. (23514 km). They replaced a throttle actuator. 2014-08-12: vehicle was ready for pick up. Vehicle would not start. Battery replaced. 2014-08-14: picked up vehicle. Then experienced a low accelerating after braking. Went with the foreman for a road test and he agreed that there was a delay when accelerating and that it felt like its going to stall while in "drive". 2014-08-20: they said it was caused by 13 % ethanol in fuel/ software. There's a pinging sound. But I buy the same gas every time 94 octane from chevron. I had a verbal agreement saying that my car was safe to drive and for me to come back to mercedes benz with a new tank of gasoline to see if I would still have the same issues as it was stated that the issue may have been cause by using gas with 13% ethanol/software.

Filed Mar 9, 2014 · Acceleration, Fuel system · 24,426 miles · VA

Was accelerating up hill after making right turn; check engine light came on, vehicle seemed to stall and would no longer accelerate in traffic situation; maximum speed vehicle would get to is 17 MPH. Immediately took to dealer who ran diagnostics, but did not identify problem; performed computer "reset" and told to bring back if more problems. Several hours later, same issue returned with maximum speed of 7 MPH; cel and multiple dash warning lights including traction control appeared. Vehicle was towed to dealer and dealer was notified of safety issue and potential for accident. After five days, dealer called and indicated had replaced throttle motor. Dealer requested to keep overnight and next morning engine would not start; found pull on battery. Approximately 4.5 weeks later, original acceleration issue recurred - while passing a tractor trailer in a passing zone on two-lane highway; was unable to complete passing maneuver and had to fall back in behind tractor trailer just in time for an oncoming vehicle to pass in other direction, avoiding collision, but underscoring imminent safety threat of this vehicle. Vehicle was returned to dealer yet again and after more than one week, dealer indicated that fuel pump and injectors had been replaced per instruction from mb USA. Again requested to keep vehicle for additional testing; vehicle remains with dealer as of today. The acceleration issues with this vehicle present an imminent threat to safety of both driver and other vehicles.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2013 Mercedes-Benz C250 won't start

Is won't start a common problem on the 2013 Mercedes-Benz C250?

5 of 278 owner complaints about the 2013 Mercedes-Benz C250 (2%) mention won't start. The model year with the most reports is 2013.

Is there a recall or service bulletin for this on the 2013 Mercedes-Benz C250?

There are 0 recalls and 13 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2013 Mercedes-Benz C250

Check engine light 25Airbag light 17Door locks 13No deployment 10Fuel pump 10Stalling 9Hesitation 8Loss of power 7

All model years of the Mercedes-Benz C250

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