The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving 70 MPH, there was an abnormal frequency sound coming from the speakers followed by a popping sound. The contact then began to smell a burning electrical wiring odor with white smoke coming from the middle dashboard speaker. The contact immediately pulled over and turned off the vehicle. There was no warning light illuminated. Due to the failure, the contact called her father who towed the vehicle to her home where it remained in her possession. The contact reached out to the manufacturer by email and was informed that there were no recalls on the VIN. The contact was then referred to the federal safety agency for further assistance. The vehicle was not repaired. The failure mileage was approximately 305,000.
Mercedes-Benz C250 fire or smoke problems
11 of the 727 owner complaints about the Mercedes-Benz C250 describe fire, smoke or burning smell, most of them for the 2012 model year.
- owner complaints
- 11
- worst model year
- 2012
- typical mileage
- 50,200
By model year
- 20143
- 20134
- 20124
Often reported together
Check engine light 2Loss of power 1Fuel pump 1Engine failure 1No deployment 1
What owners say
2012 Mercedes C250 caught fire with no warning. Drove about 5 miles to the store and parked the car. A passerby said your car is on fire. Within minutes the entire front of the car was ablaze. The vehicle was towed to the city impound lot and has not been inspected by anyone.
I have been having issues with my vehicle since I purchased it. Starting with me not having enough power from a start, in an attempt to gain enough power to drive at a safe speed from the start, as if the vehicle lags & no matter the gasoline or service, the problem never corrects. When I'm trying to gain speed to maintain with the flow of traffic safely the vehicle lags notably before gaining speed. I'm now having to replace the engine bc the oil coolant hose burst while I was driving on the highway with my child in the car. My check engine light activated but the only notice displayed on the dash was the engine coolant when it was low. When the hose burst while I was driving about 60mph I heard a pop sound under the hood, saw smoke coming from the exhaust, then a clanking noise under the hood that got louder & louder until I was able to pull off of the highway, & then I noticed a very large amount of oil on the ground that left a trail along the ground from my vehicle. That was very dangerous as my vehicle lost power during that incident. I'm told by the mechanic, the engine has to be replaced. This happened without a warning. The mercedes benz is supposed to be a safe & reliable luxury vehicle & not a nightmare to have for the owner.
Tl* the contact owned a 2014 mercedes-benz c250. While driving 60 MPH, the vehicle caught on fire without warning. The contact stated that the failure occurred when retrieving the vehicle from the dealer and that the vehicle had been at the dealer for three months. The police department was called, but a police report was not filed. No injuries were sustained. The fire department was able to extinguish the fire. The vehicle was towed to mercedes benz of palm beach (4000 okeechobee blvd, west palm beach, fl 33409). The manufacturer inspected the vehicle and stated that they were not liable for the failure. The vehicle had not been repaired. The failure mileage was 50,200.
Tl* the contact owned a 2013 mercedes-benz c250. While driving 30 MPH, a foul odor entered the cabin of the vehicle and smoke was seen. The contact exited the vehicle and the engine caught fire. A police report was not filed. The fire department extinguished the fire. The contact suffered smoke inhalation that required medical attention. The vehicle was towed to an unknown mercedes-benz dealer in palm beach, florida and deemed destroyed. The manufacturer was made aware of the failure. The failure mileage was 50,200.
Tl* the contact owned a 2014 mercedes-benz c250w. While driving approximately 40 MPH, the vehicle began to decelerate on its own and the check engine indicator illuminated. The failure recurred. The vehicle was taken to mercedes-benz of palm beach (4000 okeechobee blvd, west palm beach, fl 33409, 561‑689‑6363) where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired. While driving back home at approximately 30 MPH, the driver heard a hissing sound and dark smoke gushed from underneath the hood without warning. The vehicle was pulled over to the side of the road. Flames approximately seven feet high poured out from the hood and engulfed the entire vehicle. The police and fire departments were called to the scene. The fire was extinguished by the fire department. There were no injuries and a police report was not filed. The vehicle was destroyed and towed back to the dealer. The dealer stated that the failure was not caused by the previous repair. The manufacturer was made aware of the failure and opened an investigation. The failure mileage was approximately 50,187.
My car burnt yesterday morning on my way to work, no warning, nothing noted. Just started smoking and then flames came up and burn the whole front end
I was driving on glades road, boca raton, fl. I heard a loud noise, saw smoke and lost my power steering. I managed to pull into town center mall, got out of the car and saw that the car was on fire. The boca raton police came, #5 fire department came. The fire was put out and the car was towed to mercedes of delray.
Tl* the contact owned a 2012 mercedes-benz c250. While the vehicle was parked with the engine running, smoke suddenly appeared under the hood and flames were present under the vehicle the fire department extinguished the flames. The vehicle was destroyed. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 94,572. Updated 06/01/17*lj updated 09/18/2017
On 1/29/17 we awoke to the smell of smoke coming from our garage. Upon opening the inside door to our garage, we discovered the entire garage was on fire. Subsequent investigations resulted in an unknown cause. However the fire was centered around the left rear of the vehicle and the left rear door was found open/ajar? The car had been parked in the garage for over 24 hours prior and as recently as 9pm the night before all was well when I visited the garage?
Related recalls
Communication
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:
- Risk
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy
- MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019120008.
Recall number 19V787000 · Recall details
Electrical system: software
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
- Risk
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 17V177000 · Recall details
Questions about the Mercedes-Benz C250 fire or smoke
Which Mercedes-Benz C250 years have fire, smoke or burning smell problems?
The model years with the most reports are 2012 (4 complaints), 2013 (4 complaints) and 2014 (3 complaints).
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