the federal safety agency Safety Complaint – 2016 Mercedes-Benz C300 Vehicle: 2016 Mercedes-Benz C300 | Mileage: 74,662 miles What Happened I’m filing this complaint because my 2016 Mercedes-Benz C300 suffered a sudden, complete engine failure at 74,662 miles, and I believe it’s a safety risk that deserves investigation. I’ve owned this car since 2016 and followed every recommended service interval. All available warranties were purchased and maintained. The car showed absolutely no signs of trouble before this happened. Last week before filing, I was driving normally when the check engine light came on without any prior warning — no oil pressure light, no temperature alert, nothing else. Within minutes, the engine shut off completely. The car rolled to a stop and I noticed oil leaking from the front of the engine. It was towed to an authorized Mercedes-Benz dealership, where they confirmed the engine suffered a catastrophic internal failure and needs to be fully replaced. Why This Is a Safety Concern No advance warning. The check engine light appeared only minutes before the engine died. That’s not enough time to safely exit a highway or busy road. A sudden total engine failure at speed affects steering, braking assist, and reaction time — it could easily cause a serious accident. Engine failure at 74,662 miles is not normal. A complete engine failure on a well-maintained luxury vehicle at under 75,000 miles strongly suggests a manufacturing defect or design flaw, possibly affecting other vehicles of the same model year. Oil leak at engine front. The leak observed at failure likely points to a specific component or seal failure. If this is a design weakness, other 2016 C300 owners may be at risk without knowing it. What I’m Requesting 1.Open an investigation into the 2016 Mercedes-Benz C300 for sudden engine failure and inadequate warning systems. 2.Determine whether other owners have reported similar incidents. 3.Evaluate whether a safety recall is warranted.
2016 Mercedes-Benz C300: engine failure
7 of the 291 complaints about the 2016 Mercedes-Benz C300 describe engine failure.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 0
Engine failure by model year
What owners say
The contact owns a 2016 Mercedes-Benz C300. The contact stated while reversing at approximately 10 MPH, there was a clunking sound coming from the steering wheel. The contact shifted into drive and while driving approximately 15-20 MPH, the clunking sound persisted, and the steering wheel seized. There were no warning lights illuminated. The vehicle was towed to a certified mechanic who diagnosed that the aluminum bolts in the drive shaft had corroded and sheared off. The contact was informed that the steering rack and bolts needed to be replaced. The vehicle had not been repaired. The dealer had been informed of the failure and confirmed that the VIN was not included in the Service Campaign Number: 2019080019 (Steering). The manufacturer was informed of the failure and confirmed the Service Campaign Number: 2019080019 (Steering). The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was 78,000.
my car broke down while driving on the freeway, with only 58,000 miles the piston broke in cylinder 1 causing my car to loose power can cause an accident due to breaking down on freeway problem has been confirmed by a certified mechanic shop check engine light started flashing the moment the engine failed
The contact owns a 2016 Mercedes-Benz C300W. The contact stated that when the vehicle was started, the power steering warning light illuminated and the power steering seized. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
I bought the car with 51k miles . Engine failed at 71k miles , due to piston #1 cracking . Almost caused me to get rear ended on a busy street . I went to the dealership and they charged me $10250 to replace the engine with a remanned long block and they offered a 2 year warranty. 9 months, only 19k miles on “new motor” the “new” engine fails again … same reason piston # 1 cracked failed suddenly on the highway and I had to push the car to safety to the emergency lane while cars where coming.. I went back to dealer demanding a replacement and told them this is a common occurrence and they refused to help me . I called corporate. They refused to help me saying I would have to purchase an engine for the second time out of pocket when it only lasted 9 months. This is a big fault in the m274 engine … it’s also a safety hazard that can cause serious injury, fire , or even a deadly accident. I read that it’s a common issue with these engines.
my engine failed at 82k odometer miles . replaced it with a new engine for $10065 . and they said it was fixed and working normal , 2nd engine failed at 111000 miles . and has warranty. they refuse to fix it for a 3rd time ...... this is a common problem with m274 engines. please help us m274 engine owners.... its a very widespread known problem...
2016 c300 4matic at about 50k miles, check engine light came on and then as I was driving on the freeway the car just stopped accelerating in the middle of the freeway and had to take my car to the side and towed it to the dealer in west covina. Luckily there was no one on the freeway since it was early sunday morning. Dealer is now saying the car might need engine replacement which will cost me $20k but they want $3000 to do a tear down to make sure. Opened a case with their customer service but they said they can't do anything about it since the car is out of warranty. I am incredibly upset with mercedes benz - I have not used the car that much and maintained it myself according to their maintenance booklets. I believe this is an engine defect problem that mercedes needs to take care of.
Service bulletins that may apply
- Engine
- Engine
- Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 – Positive Crankcase...
- In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the...
- Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 Positive Crankcase...
- Fault code P06DA00 is found current or stored in engine control unit
- In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the...
- Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 – Positive Crankcase...
Related recalls
No recalls on record for this model year.
Questions about the 2016 Mercedes-Benz C300 engine failure
Is engine failure a common problem on the 2016 Mercedes-Benz C300?
7 of 291 owner complaints about the 2016 Mercedes-Benz C300 (2%) mention engine failure. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2016 Mercedes-Benz C300?
There are 0 recalls and 16 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Mercedes-Benz C300
Check engine light 60Fuel smell 46Fuel leak 18Stalling 10Sunroof shattered 10Fuel pump 7Loss of power 7Fire or smoke 6
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