The contact owns a 2016 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, the contact smelled a gasoline odor in the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the fuel hose downstream of the fuel pump was leaking. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 18V837000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
2016 Mercedes-Benz C300: fuel pump failure
7 of the 291 complaints about the 2016 Mercedes-Benz C300 describe fuel pump failure.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 1
Fuel pump failure by model year
What owners say
Mercedes Benz Selma, Texas Dearlership refuses to service known issue with fuel system leaks on C300 because they cannot reproduce problem. Problem is that don't have the correct environment to test for this know problem. “There is a short rubber fuel line/hose in the engine compartment that is attached with compression clamps; the hose connects the fuel line from the gas tank to the high pressure fuel pump. When it gets cold outside (below ~40 degrees Fahrenheit) the clamps loosen a bit and the hose will leak gas. This is what you will smell in the cabin. Once it gets warmer outside or the engine bay warms up, the smell will tend to go away. No clue how they've gone all this time without a safety recall, but I did make a report to the NHTSB last month when it started happening to me.” The fix is to have the rubber line w/clamps replaced. If you still have warranty the dealer can take care of it. (Provided they are configured to test for this defect properly which they are not. Bottom line, fuel leaks in garages like mine with a gas water heater are a BIG issue. I alerted the dealership that they and MB would be liable if something were to happen since they refused to repair vehicle.
The contact owns a 2016 Mercedes-Benz C300. The contact stated he noticed an abnormal fume odor entering through the air vents of the vehicle. The contact self-diagnosed the vehicle as having a fuel leak from the fuel pump. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.
The contact owns a 2016 Mercedes-Benz C300. The contact stated while driving 45-60 MPH, the vehicle began to stall. The contact depressed the accelerator pedal several times but the vehicle failed to respond. The vehicle stalled. The contact was able to veer to the side of the road. The contact was able to restart the vehicle. The check engine warning light and several unknown warning lights were illuminated. The vehicle was towed to the contact’s residence. The vehicle was then towed to the local dealer where it was diagnosed that the fuel pump and fuel tank needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.
Fuel leak from fuel lines from high pressure fuel pump. This is a common problem for C300s from 2015 to 2019, especially in cold weather. Fumes in cabin and fire risk in engine compartment.
Fuel smell in cabin - fuel leak in engine compartment. From dealer invoice: found fuel line leaking from rubber line that comes from bell housing fuel line connector to high pressure fuel pump on engine head.. R and r battery ground.. R and r belly panels.. Depressurize fuel system.. Replaced rubber fuel line that comes from bell housing fuel line connector to high pressure fuel pump on engine head.. Cleaned away contrast spray and test drove again,, problem is resolved.
Hose clamps attaching the high pressure fuel line leading from the firewall-mounted fuel pump to the central fuel rail failed to maintain a tight connection. This leads to fuel leaking past the hose clamp connection into the open engine compartment during cold weather (sub-40 degrees fahrenheit) while the engine is running. When the ambient temperature in the engine compartment rises, either by environment or by heat generated from the engine, the fuel leak subsides. Symptoms when this occurs are a very strong fuel smell in the passenger compartment and also, upon further inspection, observation of liquid fuel pooling on the top side of the engine compartment under tray. Internet research also indicate that this is a fairly widespread problem affecting at least 2015-16 w205 model vehicles, and that multiple mercedes-benz dealerships in the united states have communicated verbally to other customers that this is a "known issue".
Service bulletins that may apply
Related recalls
Fuel system, gasoline: fuel injection system: fuel rail
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
- Remedy
- Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for the recall is 2022030003.
Recall number 21V961000 · Recall details
Questions about the 2016 Mercedes-Benz C300 fuel pump
Is fuel pump failure a common problem on the 2016 Mercedes-Benz C300?
7 of 291 owner complaints about the 2016 Mercedes-Benz C300 (2%) mention fuel pump failure. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2016 Mercedes-Benz C300?
There is 1 recall and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Mercedes-Benz C300
Check engine light 60Fuel smell 46Fuel leak 18Stalling 10Sunroof shattered 10Engine failure 7Loss of power 7Fire or smoke 6
VIN decoder
See the problems and recalls for an exact car
Buying a used 2016 Mercedes-Benz C300?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history