2018 Mercedes-Benz C300 body problems

Filed Sep 16, 2026 · Body · NC

Front roof panel came detached at hwy speed

Filed Aug 26, 2026 · Body · 83,000 miles · FL

The contact owns a 2018 Mercedes-Benz C-300. The contact stated that while driving 70 MPH South on the interstate towards Miami, the front panel detached without warning. The contact pulled over to inspect the vehicle and became aware that the panel between the windshield and sunroof had detached. The contact stated that water started entering the vehicle from several areas. The sunroof was inoperable. The contact called the insurance company. The contact associated the failure with the federal safety agency Campaign Number: 23V854000 (Structure). The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 83,000.

Filed Mar 5, 2026 · Body · CA

The contact's wife owns a 2018 Mercedes-Benz C300. The contact stated that while washing the vehicle, a part of the panoramic roof started moving while depressing the glass. The contact stated that there was water leaking into the vehicle from the glass. Upon investigation, the contact discovered the federal safety agency Campaign Number: 23V854000 (Structure); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The manufacturer confirmed that the VIN was not included in the recall. The contact was then referred to the federal safety agency Hotline to report the failure. The failure mileage was unknown.

Filed Aug 19, 2025 · Body · 109,000 miles · TX

The contact owns a 2018 Mercedes-Benz C300. The contact stated that while driving approximately 60 MPH, a part of the panoramic roof towards the driver's side detached from the vehicle. The contact pulled over to inspect the vehicle. The part was no longer attached, and the contact had to continue driving. The failure caused additional electrical failures due to water entering the cabin of the vehicle. The contact stated that the sunroof failed to open, and the infotainment center was inoperable. The contact found information on the federal safety agency Campaign Number: 23V854000 (Structure); however, the VIN was not included. The vehicle was taken to the dealer, who related the failure to the recall; however, the vehicle could not be repaired under the recall because the VIN was not available. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the federal safety agency Hotline to file a complaint. The failure mileage was approximately 109,000.

Filed Jun 4, 2025 · Body · 49,000 miles · CA

The contact owns a 2018 Mercedes-Benz C300. The contact stated that after washing the vehicle, the contact became aware that the adhesive attaching the rear window to the convertible top had started to detach. Upon further inspection, the contact became aware that water had seeped into the vehicle through the crack. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was also informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000.

Filed Sep 12, 2024 · Body · NC

Problem a recall was done on certain Mercedes vehicles where the front panel of the roof between the panoramic sunroof and windshield has defects in gluing or bonding agent from the manufacture. I believe my vehicle is showing possible premature bonding agent issues below the surface of panel. Where the manufacture bonding glue is causing interior flaking and cracking and lifting from the stress of the wrong/incorrect specified bonding material not used during the manufacturing process . I am afraid that while driving my vehicle at highway speed has the opportunity / potential for my panel to eventually break off and cause damage of flying panel pieces to harm myself or other vehicles traveling on the road. I believe the wrong bonding material is also causing other issues with the panel and the workmanship material used. My vehicle falls under the year, make, W222 and I am already seeing issues with my panel that by being proactive on my vehicle then reactive. I don’t want to wait for my panel to fly off when early detection and rectification is the safest way/option. My second concern is that there has already been changing dates on this recall information sent out in 2017, 2019 and now 2021. I am worried!!

Filed Jun 2, 2024 · Body, Driver assistance · CA · crash

I am wanting to add information to my original complaint. Tracking#11589822 When I called in the electrical issue to AAA the agent said this is a common problem on these cars. Next, I want to add photos the Mercedes of Fresno service department sent me during the 2nd time my car was taken in to be checked. I honestly don't remember off hand when the collision occurred, I have that paper work somewhere. I will find it and send it in also. I will also get paper work from the auto body place that fixed as much of the wiring that it could. There was also a video on line I will try to find again and send that in.

Filed May 21, 2024 · Body, Driver assistance · CA · crash

While I was driving to work in a heavy rain my abs malfunction light came on in my car. I decided to take it to the Mercedes-Benz dealership in Fresno. They said it was the ABS module that needed to be replaced. After being in the shop for almost 3 weeks they said it was fixed. When I went to pick it up, the moment I turned it on the ABS malfunction light came on again. I was told that it was okay to drive and they would have somebody come check it out at my work the next day. My car went back into the shop for another week and they could not figure out what was wrong with it. They did take pictures and the second time I took it in they noticed a bunch of water underneath the floorboard. By this time, I had lost confidence in them fixing my car the manager basically kicked me off the lot and told me never to go back again. So I continued to drive my car since I was told it was okay first time they fixed it. Short while later, I rear-ended another car. The ABS system did not warn me that I was too close. When I took my car in to get the body work fixed I was also given a name of somebody who would be able to fix the electrical problems and insurance would pay for it. He was able to fix the ABS system but could not find where the short was that controlled the passenger seat and the driver side back seat window and for the needle that tells me if my car is overheating. Nobody could figure out where the water had been coming from. It wasn't until recently when we just had a heavy storm that I noticed water leaking from inside the car through a seam. The running boards on the top of my car were not installed correctly so water seeps in there during rains and then it travels down underneath my floorboards and sits which was the cause of the shorts in my electrical system. My concern is that I don't know how bad other components of the car might be that one of the wires might at any of the wires might short while I'm driving now but unable to download receipts which I have

Filed May 3, 2024 · Body · FL

The contact owns a 2018 Mercedes-Benz C300. The contact stated while driving at approximately 65 MPH, there was a windy sound coming from the front of the vehicle. The contact then noticed the sound of an impact on the rear driver's side of the vehicle. The contact pulled to the side of the road and noticed that the front roof panel had separated and had struck the rear driver's side of the vehicle above, the wheel. The contact was able to continue driving. The vehicle was taken to an unknown dealer, where it was determined that the failure was related to the federal safety agency Campaign Number: 23V854000 (Structure) however, the VIN was not included. The dealer informed us that the repair would be an out-of-pocket expense. The insurance company towed the vehicle to an independent mechanic for the repair. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was unknown.

Filed Oct 25, 2023 · Body · 45,000 miles · FL

The contact owns a 2018 Mercedes-Benz C300. The contact stated while attempting to close the sunroof, the sunroof failed to close properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 21V197000 (Structure) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 45,000.