The contact owns a 2014 Mercedes-Benz CLA250. The contact stated that while driving at undisclosed speeds, the air bag warning light illuminated. The contact stated that there was an abnormal snapping sound coming from the vehicle. The vehicle was taken to a dealer where a code reader retrieved information that there was a fault with the SRS sensor. The contact was charged for a diagnostic test and provided an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
2014 Mercedes-Benz CLA250 airbags problems
11 complaints (6% of all complaints for this car).
- owner complaints
- 11
- of this car's complaints
- 6%
- crashes
- 0
- recalls
- 2
Which part fails
- Side/window1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Mercedes-Benz CLA250 airbags problems in other years
Related recalls
Air bags: frontal
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
- Risk
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Remedy
- MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1‑877‑496‑3691.
Recall number 17V627000 · Recall details
Air bags: sensor: occupant classification
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014 CLA 250C vehicles manufactured September 10, 2014, to September 11, 2014, 2014 CLA 250C 4Matic vehicles manufactured September 13, 2014, to September 25, 2014, and 2014 CLA 45 AMG 4Matic vehicles manufactured September 10, 2014, to September 25, 2014. The affected vehicles have fuses that may have been incorrectly installed in the passenger side interior fuse boxes.
- Risk
- If the fuses were not properly installed, they may lose electrical contact. In the event of a loss of electrical contact, certain systems may be impacted, including the function of the front passenger seat occupancy recognition system, the passenger side air bag indicator lamp, the instrument cluster and the windshield wipers. Should the function of the front passenger seat occupancy recognition system or the passenger side airbag indicator lamp be affected, the risk of injury for passengers in the event of a crash would be increased. Should the function of the instrument cluster and the windshield wipers be affected, the risk of a crash would be increased.
- Remedy
- MBUSA will notify owners, and dealers will inspect the position and orientation of the fuses, and if necessary, replace the fuse box, free of charge. The recall began on August 18, 2015. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2015060007.
Recall number 15V426000 · Recall details
Related investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
What 2014 Mercedes-Benz CLA250 owners say
Most recent owner complaints, unedited.
The contact owns a 2014 Mercedes-Benz CLA-Class. The contact stated that upon approaching the vehicle, she discovered that the driver's side window was shattered. The sunroof was brown, and there was a hole in the dashboard showing the engine. The contact stated that the vehicle had caught fire; however, the fire extinguished on its own. There were no prior warning lights illuminated. There were no reported injuries, air bag deployment, or police report filed. The fire department responded and was present at the scene, and disconnected several wires. The local dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was unknown.
Component failure was steering column module. Safety issue was air bag could inadvertently deploy while driving. Recall the federal safety agency # 17V627 was issued. Vehicle inspected by Stargate Garage, Caliber Collision and Mercedes of Pompano Beach FL. Message displayed was front left malfunction and red warning light for SRS system. Warning message and red light appeared 18 months after dealer supposedly repaired this recalled item. Vehicle was returned to dealer to make proper repair on this recalled item and they refused to replace it. Steering column module was replace by Stargate Garage and the message left front malfunction and red light warning SRS no longer appears on instrument panel. Stargate Garage was paid $685 to make this repair which should have been the dealer's responsibility. Therefor I am requesting that the dealer reimburse me my out of pocket expense of $685.00 since it was there responsibility to make this repair under the recall that was issued. I was unable to upload my documentation so I will also be sending this information in the mail.
My sister was driving across town and came across some uneven payment near a construction zone. She hit a small-medium sized pothole and it somehow triggered both the front and rear passenger airbags to deploy. There was no damage significant impact when it happened and no damage to the exterior of the car (tire, wheel, fender). It happened today (Saturday) so it was taken to a local independent repair facility. Will know more Monday. Parts available for inspection upon request, of course.
Right air bag malfunction error and check engine light for crank case. This is a very common problem that mercedes explained to me and also told me to check back for recalls because their vni system will probably show one
Tl* takata recall. The contact owns a 2014 mercedes-benz glk350 n/a. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was not yet available. The contact called the mercedes-benz of chandler located at 7450 w. Orchid ln, chandler, az 85226, (480) 470-8687, and it was confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Red light on at all times on the dashboard indicating faulty air bag.
Tl* takata recall. The contact owns a 2014 mercedes-benz cla250. The contact received notification of the federal safety agency campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. The contact called mercedes-benz of monterey (498 fremont st, monterey, ca 93940, 831‑264‑9888) and the dealer was made aware of the issue. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware if the issue. The contact had not experience a failure. Vin tool confirms parts not available.
Air bags: frontal- sounds like the airbag lock spring is broken for no reason. I can hear the click when I turn. The digital dash reads "front left malfunction" and won'y go away no matter what I push. It also has an electrical system: starter assembly issue- the engine or transmission won't turn over a lot due to it. My car only had 40k miles.
See uploaded document protected auto issues for full story. Hennessy buick, mazda, gmc sold me a car 8/18/2017 unknowingly I discovered on 2/5/2019 that it had an illegal can blocker/switch (manipulates computer systems in car and tampers true mileage on car) installed in ignition switch. After obtaining emissions test 12/26/2018, several car failures began to happen while stationary at testing center. While in motion that day, several lights began to stop working. In january 2019, while driving the power steering failed causing me to be unsafe as I could not brake, gas or turn wheel. The block affected all items above, excluding wheels & visibility,but due to limitations I was only able to select 3
Questions about the 2014 Mercedes-Benz CLA250 airbags
Does the 2014 Mercedes-Benz CLA250 have airbags problems?
Owners have filed 11 complaints about the airbags of the 2014 Mercedes-Benz CLA250, 6% of all its complaints.
At what mileage do 2014 Mercedes-Benz CLA250 airbags problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2014 Mercedes-Benz CLA250 airbags?
Yes, 2 recalls: 17V627000, 15V426000. Check your VIN to see if your car still needs the free repair.
What year does the Mercedes-Benz CLA250 have bad airbags?
The Mercedes-Benz CLA250 model years with the most airbags complaints are 2016 (14 complaints) and 2014 (11 complaints).
Other 2014 Mercedes-Benz CLA250 problems
Engine 68Electrical 44Acceleration 36Driver assistance 22Transmission 20Body 11Fuel system 11Visibility 9Wheels 9Steering 8Brakes 6Seats 2Seat belts 1Tires 1
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