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2014 Mercedes-Benz CLA250 electrical problems

44 complaints (25% of all complaints for this car). Typical mileage when it fails: 15,000. 1 crash reported.

owner complaints
44
of this car's complaints
25%
typical mileage
15,000
crashes
1
recalls
1

Which part fails

  • Software
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Mercedes-Benz CLA250 electrical problems in other years

201220132014201520162017201820192020202320242025

Related recalls

CommunicationReported November 1, 2019 · 24,226 vehicles affected
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit:
Risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2019120008.

Recall number 19V787000 · Recall details

What 2014 Mercedes-Benz CLA250 owners say

Most recent owner complaints, unedited.

Filed Mar 21, 2026 · Electrical · FL

The shifter randomly stops working so I could have the car in reverse and not be able to put it in drive and be stuck in traffic or vice versa. I can have the car and drive and not be able to put it in reverse. I'd be stuck in traffic very dangerous.

Filed Sep 26, 2024 · Electrical, Engine · 76,850 miles · OK

The contact owns a 2014 Mercedes-Benz CLA250. The contact stated while driving at approximately 70 MPH, the vehicle stalled. The contact stated that when the vehicle stalled, an audible chime sounded, and the air bag warning light illuminated, and a RED triangle symbol flashed on the instrument panel. The contact stated that the instrument cluster went blank, and the vehicle lost power steering assist. Additionally, the brake pedal was very difficult to depress. The contact was able to restart the vehicle after several attempts, and the vehicle returned to normal functionality. The contact stated that the failure reoccurred. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred and the vehicle had not taken back to the dealer. The manufacturer was not informed of the failure. The failure mileage was 76,850.

Filed Jan 15, 2024 · Electrical · CT

As I was driving yesterday afternoon, I heard a noise and normally we don't hear any type of noise or air coming into the car. I decided to open the sunroof to see if there was something wrong with it like if it was stuck open or if something was stuck in it, and the whole sunroof almost flew off the car. I had to pull over as fast as I could into the break down lane and it took me a while to close it and it still seems to be open, I didn't see anything stuck in the guide rails or in the area when closing it. I was very scared for the safety of my children and myself and for the other drivers on the highway. I have made an appointment so the shop and check the car out and run some diagnostics. There are no warning lights or messages prior to the sunroof almost flying off the car.

Filed May 11, 2023 · Electrical, Engine · CA

As I was driving, the car is on D but it slips into N and I cannot shift to any other gear accept P. This happens randomly and happened three times. I noticed the GLA250 also had this issue. I have to turn off my engine and restart my car to get it running again normally.

Filed Jun 17, 2022 · Brakes, Electrical · NY

I just got the vehicle it’s losing power already, I was driving up a hill as a school bus was behind me, and my car started losing power and rolling back. I have a transmission issue they sold it this way also electrical.

Filed Jun 12, 2021 · Airbags, Electrical · MI

My sister was driving across town and came across some uneven payment near a construction zone. She hit a small-medium sized pothole and it somehow triggered both the front and rear passenger airbags to deploy. There was no damage significant impact when it happened and no damage to the exterior of the car (tire, wheel, fender). It happened today (Saturday) so it was taken to a local independent repair facility. Will know more Monday. Parts available for inspection upon request, of course.

Filed May 1, 2021 · Electrical · 87,000 miles · CA

While driving the other day I opened the sunroof when it suddenly made a strange sound and stopped. When I tried to close it I noticed that the left side was raised but the right side was down. It made a whirring sound and moved a little but refused to close. When I got home and looked at it it looks like the windscreen has come loose and looks like it was pushed forward and broken by the linkage that makes the roof go up. It looks like the linkage is bending forward when I suspect it should bend backwards. This has been happening since I bought the car in 2016. Sometimes it opened and while driving I'm afraid it might blow out into the high way. Causing an accident

Filed Dec 25, 2020 · Airbags, Electrical · 65,000 miles · CT

Right air bag malfunction error and check engine light for crank case. This is a very common problem that mercedes explained to me and also told me to check back for recalls because their vni system will probably show one

Filed Dec 4, 2020 · Electrical, Seat belts · TX · 1 injury

My son had to be cut out of the seat back because it was too tight and wrapped around him. The seatbelt strap was locked and would not extend out at all to loosen for extra length on the strap. The seatbelt strap was so tight my sons stomach was was cinched to the point where he couldn't breath. I'm not sure why the suspension on the strap was locked every other seatbelt had extended strap. This was a scary experience and could have severely hurt my son. This is unacceptable for the price I paid for this vehicle and not to mention my child's safety. I didn't take any pictures of the strap around my sons stomach because he was in pain and was frantically trying to get it loose and cut. I have pictures of where I had to cut the seatbelt. I also have a defect with my electrical which I causing my battery to die. The car will stay on completely without the key in the ignition or started. I have video of that as well. This is completely ridiculous for a luxury vehicle. My main concern is the safety of my passengers andy son simply unbuckling a seatbelt and getting strapped in because the suspension of the strap would not loosen and was locked is unacceptable. I tried everything to putting the car in drive pressing the brake to see it the strap would unlock and nothing worked. My son was in pain because of this defect o had to cut the seat belt strap off frantically. This is not okay!

Filed Nov 13, 2020 · Electrical · 94,000 miles · GA

My class c 250 2014 vehicle. Diving long distances on the interstate started hearing loud static over the speaker system. The radio was not on. The noise turned into a loud screeching/ static noise from speakers with an electrical burning smell filling the car's cabin. I pulled off-highway, turned the car off, the noise/ burning smell did not stop. I let the car sit for about 1 hour. After the car was turned off for 1 hour, the noise /burning smell stopped. This has become an ongoing issue; I have taken my car to the mercedes dealership. They have stated it could be the "star service" electrical problem, but no guarantees; in my complaint, there were no rectifying of on issue. My fear is electrical fire, while traveling. I commute by interstate daily.

Questions about the 2014 Mercedes-Benz CLA250 electrical

Does the 2014 Mercedes-Benz CLA250 have electrical problems?

Owners have filed 44 complaints about the electrical of the 2014 Mercedes-Benz CLA250, 25% of all its complaints.

At what mileage do 2014 Mercedes-Benz CLA250 electrical problems start?

The typical (median) mileage in owner complaints is 15,000 miles.

Was there a recall on the 2014 Mercedes-Benz CLA250 electrical?

Yes, 1 recall: 19V787000. Check your VIN to see if your car still needs the free repair.

What year does the Mercedes-Benz CLA250 have the most electrical problems?

The Mercedes-Benz CLA250 model years with the most electrical complaints are 2014 (44 complaints) and 2018 (10 complaints).

Other 2014 Mercedes-Benz CLA250 problems

Engine 68Acceleration 36Driver assistance 22Transmission 20Airbags 11Body 11Fuel system 11Visibility 9Wheels 9Steering 8Brakes 6Seats 2Seat belts 1Tires 1

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