2012 Mercedes-Benz E350: fuel pump failure

Filed May 15, 2026 · Electrical, Fuel system · 35,000 miles · AZ

The contact owns a 2012 Mercedes- Benz E350. The contact stated while operating the vehicle the odor of fuel was present coming from the vehicle. Upon inspection it was discovered that the fuel had leaked from the vehicle. The vehicle was taken to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not yet repaired. Also, the contact indicated that the front driver seat heat element had overheated and cause melting to the seat cushion. The vehicle was taken to the local dealer who diagnosed that the front driver seat needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 35,000.

Filed May 4, 2026 · Fuel system, Suspension · NC

The failed component is a fuel pump, and it is available for inspection upon request. My safety and the safety of others was put at risk due to the following: 1) Sudden engine stalling 2) Dangerous power loss while accelerating 3) Potential fire risks; a damaged fuel pump assembley can cause fuel leaks and overheating due to insufficient fuel supply can increase the risk of explosion or fire. 4) Gas fumes from a fuel leak are highly harmful and dangerous. They are toxic to inhale causing dizziness, headaches, nausea or respitory issues.

Filed Mar 12, 2025 · Engine, Fuel system · HI

Recall exists related to a potential issue with the high-pressure fuel pump, which could lead to engine stalling and increase crash risk. My 2012 Mercedes E350 stops the engine in the middle of the road couple of times and for some reason, its stops or shut off the engine completely. The last time I was pulling out on the main road and stop right there. I made a big traffic, and I was scared because I cannot start the car. The guy stops and help me to push out of the road, but we cannot push the vehicle unless someone is inside the car. If I go out, it will automatically go on "park" and cannot push the car. When you check the dashboard the check engine light is not on. 2nd incident I bring this car to Mercedes Benz Dealership, and I told them that there is something wrong in my car, I explain what was wrong but, the guy I talk to, told me that if the check engine light is not coming on, my car is fine. I repeated that the car stops ones in a while when the temperature light is on inside the dashboard and the engine shuts off. He told me if the check engine light turns on then I bring it back. I show the code reading but the same thing he said. I left and went back home and suddenly I get stranded again; I got stock in the middle of the road for 3 to 4 minutes. I start the car and suddenly the car starts and find the nearest place to pull over. I let it call down for couple of hours and start again, the car starts and try to go back home. When I was in the interstate hwy. My car engine shut off, so I quickly pull over, but I was having a hard time to turn the wheel. I believe that this is very unsafe and should have Mercedes Dealer has to repair this issue. I research on the website that 2012 Mercedes Benz E350 have recall to a potential issue with the high- pressure pump and other things like Battery fuse relay box positive terminal and low fuel circuit.

Filed Sep 2, 2024 · PA

The fuel pump filter failed and myself and grandchildren became sickened by the fumes. Once the back seat was removed and inspected by an independent source you could see how the gas had leaked into this area. There was no warning lights or messages that had appeared. This problem could easily ignited a dangerous fire situation.

Filed Feb 8, 2024 · Fuel system · TX

The top of the fuel pump is leaking (driver rear side, under the seat) and the leaking can be seen outside of the car as a moisture on the underside of the car. The fuel filter side (passenger side, under the seat) has a small amount of fuel moisture. The current mileage on car is 76,620 miles.

Filed Feb 2, 2022 · Fuel system · FL

I noticed the strong smell of fuel around the rear of the car especially around the back. Upon inspection I noticed that the corner of the tank on the driver's side was wet with fuel. I took it to my mechanic who on inspecting the car reported that the pump outlet on the driver's side pump (which is accessed from the interior under the back seat) was spraying fuel up against the underside of the car against the rear seat and also noticed that the second pump on the passenger side on top of the tank was also seeping fuel. To have fuel leaking anywhere is dangerous, but to have it happening under the rear seat where my children sit is extremely dangerous. I checked for a recall for this problem with Mercedes but didn't find one on their site. I called them at their corporate HQ and they claimed not having a complaint like this before and didn't want to accept any responsibility for the faulty part/s. This is in need of immediate attention by Mercedes Benz before someone loses their lives because of MB ignoring this serious problem. [XXX]... Phone [XXX] email [XXX] Car fills with strong fuel vapors with raw fuel collecting on top of fuel pump Many more reports for same problem I found online that Mercedes would not react to, here is a typical one... Other Fuel System Pump problem of the 2012 Mercedes Benz E350 Date: 06/01/2020 1) My vehicle is emitting a very strong fuel smell and possible leak coming from the fuel pump. This is located under the rear seat, which had a recall. I believe that the item is faulty and should replace once again. I reached out to the dealership and to mb corp; but they do not want to take responsibility for their faulty design and product. The vehicle is not safe to drive with the strong vapors, which are dangerous to health. Also, I am forced to leave the vehicle outside of the garage because of my fear that this will cause a fire or explosion, resulting in massive house destruction and possible death. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

Filed Aug 10, 2020 · Fuel system · 130,000 miles · FL

My vehicle is emitting a very strong fuel smell and possible leak coming from the fuel pump. This is located under the rear seat, which had a recall. I believe that the item is faulty and should replaced once again. I reached out to the dealership and to mb corp; but they do not want to take responsibility for their faulty design and product. The vehicle is not safe to drive with the strong vapors, which are dangerous to health. Also, I am forced to leave the vehicle outside of the garage because of my fear that this will cause a fire or explosion, resulting in massive house destruction and possible death.

Filed Jan 11, 2020 · Fuel system · 74,500 miles · NC

Fuel pump housing (under rear seat,drivers side) cracked and leaking fuel. Car fills with strong fuel vapors with raw fuel collecting on top of fuel pump housing. This was noticed while driving, pulled rear seat cusion to discover raw fuel inside car.