Mercedes-Benz E350 jerking problems

Filed Feb 13, 2023 · Transmission · RI

Car won't go forward or reverse smoothly. It acts like a dead pedal then lurches. I traded pain with a safety barrier backing up when it suddenly went backwards. Also sometimes when entering the highway or passing a car it will go into limp mode. Can only be cleared by restarting car. Very dangerous.

Filed Dec 5, 2022 · Engine · MN

We just purchased a 2006 Mercedes for our teenage sons and had a dealer look at it before we purchased it. They told us there were a couple of codes that were worth watching but that it wasn’t anything significant right now. After the car started jerking and shaking while driving it, we brought it in to dealership where they told us it had a common code for Mercedes in this timeframe P0016. Repair estimate is nearly $5000 to replace timing chain and balance shaft, or a new engine which would be roughly the same. After researching on my own upon being told this code, I found all of the information about the class action lawsuit and settlement, which of course we are too late to be a part of. The dealer said there is a potential that the car could just seize up at some point, so I don’t want my young sons to be out on the road when that happens. I am very frustrated and upset that this wasn’t a recall since it apparently affected a huge amount of vehicles manufactured within this time frame. There is a specific list of engines with known issues and ours is among them. Mercedes Benz should be held responsible for making this right because it was definitely a quality issue. Now we are stuck with an unsafe vehicle, or a massive expense due to defect.

Filed Nov 14, 2022 · Body · 181,000 miles · MD

The contact owns a 2013 Mercedes-Benz E350. The contact stated that while driving at various speeds, after depressing the brake pedal, the vehicle was jerking and steering to the left independently. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the rear subframe needed to be replaced. The vehicle remained at the independent mechanic awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 181,000. The contact stated that the rusty subframe was so bad that if a piece had broken off it could have punctured the gas tank. The contact paid for the repairs necessary to fix the issues.

Filed Jan 21, 2022 · Transmission · 107,000 miles · CA

The contact owns a 2016 Mercedes-Benz E350. The contact stated while shifting between the lower gears, the vehicle would shift roughly resulting in the vehicle jerking while driving. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the transmission replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The contact was transferred to the federal safety agency for assistance. The failure mileage was approximately 107,000.

Filed Oct 26, 2021 · Electrical, Engine · CA

Mercedes Benz had a previous recall Campaign # 2009100001 which affected vehicles until 2012 and mine is a 2014 model E350. It has the same issue with Engine severely misfiring and jerky on the road as if it is going to STOP IN THE MIDDLE OF FREEWAY while driving and cause a SAFETY RISK for my family and others on the road. Specific component is Oil leaks from transmission wiring harness and ECM connector. The leak is from camshaft hall sensors and transmission drain plug. Mercedes Benz dealer in Pleasanton, CA has confirmed the issue after I paid $218 for diagnosis.

Filed Jul 24, 2020 · Driver assistance, Electrical · 120,000 miles · NC

Spent over $2k just on diagnosis and wrong fixes. It started with problems cranking. I replaced the key fob, replaced the battery, replaced the alternator, have had mercedes diagnose with no answers. My usual mechanic diagnose with no answers. A european speacialist replaced the alternator and tensioner pulley. Took it to a friend and we discovered that there was a leak in the sunroof running down the side of the car into the battery compartment. At this point various problems are going on. The windows, door locks, radio, cranking, all intermittent but not always at the same time. Took it to another mechanic who said the sans module is bad, at least. An $800 fix, then they could move to the next module and the next. Also maybe unrelated but maybe not. Low car light came on. Engine 'died' (vehicle lost all power) while traveling at highway speed or will jerk down gears and only continue to function in drive @ 40mph or lower. I had to pull vehicle over on side of the road with no power assistance steering or braking. This problem occurred with no warning and at highway speeds creating an immense safety risk. Many others have reported the same issue with this and related cars for this and nearby model years. Like them, I wonder why there is no recall. Mercedes benz will not replace these defective parts willingly and there are many of these cars driving down our highways placing not only the passengers at risk but other drivers around them.

Filed May 29, 2019 · Engine · 108,000 miles · RI

The transmission occasionally jerks when shifting from first to second gear, then it won't shift at all. The only way it fixes is if you pull over, turn the car off and restart. It continues to do this periodically. Now it won't shift at all so I had to get off the highway to drive slow otherwise a burning sell and smoke comes from the engine. Happened to many others if you look online. Obvious flaw with the transmissions. Should be a recall- very expensive for consumer to fix.

Filed Jul 20, 2017 · 65,000 miles · NY

Sporadically the car goes into park while the vehicle is in motion. This happens with a sudden jerk and is dangerous to the occupant and also to other vehicles as it comes to a sudden halt in the middle of the road. This is definitely a safety issue and can even be fatal/or cause serious injuries to the occupants of the vehicle and to the occupants of other vehicles. At other times it will keep shifting to park when the driver puts it into reverse or drive when stationary. Took it to the dealership and they say their diagnostics does not show a problem. When we called mercedes they say that if the dealer cannot see the problem there is no problem. We have finally been able to make a video recording but unfortunately the file is too large to attach due to the potential dangerous outcome we request that the higher level mercedes engineers look into and in the meantime the vehicle should be recalled

Filed Mar 30, 2017 · Transmission · 62,000 miles · NV

The vehicle intermittently shifts itself from drive to park while moving forward while decelerating at slow speeds (approximately under 5 MPH.) there is a sudden jerk, and everyone / everything in the car is thrown forward as the vehicle jumps to a dead stop. This is quite dangerous and further, can probably cause rapid deterioration of the vehicle. The issue was first presented in january 2017 to the mercedes dealership in reno, nv who could not duplicate the problem, but charged ~$140 for the analysis. They stated that there was no record with mb of such an issue. They also stated that if the issue was later found and repaired, the dealership would credit the evaluation costs. During a trip to salt lake city this week the problem reoccurred several times and I scheduled an appointment at the slc mercedes dealership (ken garff). At today's appointment (3/29/17), the assistant service manager told me that they couldn't duplicate the problem. However, they found a description of this exact issue in the mb database and have a recommended fix. Unfortunately, that fix is over $800 and mercedes will not take and financial responsibility for repairing this, as it is not a "recall." this is most upsetting, as I view the sudden stopping and transmission change while moving as a safety and a longevity issue for the vehicle. I am planning on taking the vehicle in this week to mb slc and having the prescribed repairs completed. Further, I believe that mercedes-benz should be responsible both ethically and financially for resolving this engineering defect.

Filed Dec 25, 2016 · Acceleration, Fuel system · 40 miles · NV

Car shown intermittent problem of not accelerating when gas pedal is pushed. It will give many jerky movements but then after few minutes driving like this it will normalize. I took it twice to dealer and they could not identify or replicate problems. Then my wife taking kids to school has similar problem so I got scared for safety of kids and wrote to their head quarter. They told me to take the car back to dealer and leave it for 5-6 days so they can try to find the problem. After few days they gave me "great news" that they confirm the problem and identify the source it is"water in the gas" I was told that costco and smith sell cheaper gas but quality is not good and told me to watch" channel 3"where there was a report in this regard. I told them that I don't buy this theory as costco and smith are two big companies to allow this lacking and I see thousands of other motorists getting their tank filled there. They told me that mb will not guarantee until gas has not changed and I agreed to change the gas and get later fill up from "chevron".or the safety of my kids I still follow their recommendations and gas is only refilled from chevron but as I suspected this is not the problem as car continues to have similar problem and will not speed up by pushing accelerator intermittently . Due to risk car is almost kept in garage and used only for intense need.