Mercedes-Benz GLE 350 fuel pump problems

Filed Sep 6, 2026 · Electrical, Fuel system · NJ

While driving my 2016 Mercedes-Benz GLE 350, the vehicle suddenly shut off and lost propulsion without warning. There was no check-engine light or other warning before the failure. The engine would crank afterward but would not restart, leaving the vehicle disabled. The vehicle has an open the federal safety agency safety recall (22V‑955) involving the fuel pump control unit and potential loss of propulsion. The vehicle is currently at Benzel-Busch Mercedes-Benz for recall inspection and diagnosis. I am reporting this because the sudden loss of propulsion while driving created a serious safety risk.

Filed Jan 12, 2026 · Fuel system · SC

When I got gas the estimated range indicated 308 Miles. We traveled approximately 134 Miles the estimated range was at 86 Miles it was dropping rapidly but average miles indicated 26.5 MPG. The next day we added fuel again and we were at 382 Miles. Then we drove 70 miles and the fuel indicator was showing that our range only decreased 15 Miles. During the trip the range increased multiple times and between the two days we traveled we did not know how much fuel was left in the car. The first trip it showed that we burned half a tank and the second day it showed we hardly burned any gas. This particular model has Open Recall for fuel pump system issues and display software. We were afraid that we were running out out of gas and would not be able to complete our trip or run out of gas in the middle of the highway.

Filed Oct 17, 2025 · Fuel system · 79,000 miles · PA

The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump. The vehicle was repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V445000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 79,000.

Filed Sep 4, 2025 · Electrical, Fuel system · FL

The fuel pump has been failing and shutting off and has been hesitant when taking off. It can leave you stranded in the middle of the road or if you turn left in front of people the car may stall and can cause a crash. Yes and independent dealer and the dealer both know it’s a problem. I took the vehicle into a Mercedes dealer and the fuel pump had a recall on it and the dealer refused to replace it although I had a engine code that they could pull up referring them to the fuel pump and the fuel pump not priming as it should in every start up. The failure happened a few months ago and I took it in and the dealer drilled a home in the rear of my car and failed to replace the fuel pump, which was covered under the warranty. And the dealer admitted there was water in the trunk area which corroded the fuel pump.

Filed Aug 7, 2025 · Fuel system · FL

The car has stalled 4 or 5 times, while driving in traffic. This can obviously be life threatening. The check engine light came on yesterday. We recently brought the car to Mercedes Benz in Daytona Beach, Florida. They told us we had low pressure in the cylinders, and needed a new cylinder head for $10,000. The cylinder pressures on their test however were all normal. They never mentioned a recall for a fuel pump defect causing cars to stall. A local independent repair company confirmed the cylinder pressure test was normal. Mercedes recalled 324,000 vehicles for this defective fuel pump between 2012 and 2020 (abc news). They recalled over 143,000 vehicles from June 2021 to 2023. My model, GLE350, was included in both recalls. I called Mercedes customer service. They said my car was built in February 2021, and there is no recall for this vehicle. There have been recalls for defective fuel pumps from 2012 to 2020, and June 2021 to 2023. I strongly suspect my vehicle built in February 2021 has the same defective fuel pump. I will bring the vehicle to an independent well qualified service center. If they diagnose a fuel pump problem. I would like Mercedes to reimburse me for the repair.

Filed Oct 2, 2024 · Fuel system · 132,000 miles · NC

The contact owns a 2018 Mercedes-Benz GLE350. The contact stated that the vehicle failed to start. The contact scanned the vehicle with a vehicle scanner and retrieved diagnostic trouble codes that indicated a loss of communication between the fuel pump control unit and the fuel pump. The vehicle was towed to the dealer, where the contact was informed that there was water accumulation in the spare tire wheel well. The dealer replaced the blown seals and the fuel pump control unit under the federal safety agency Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline); however, the failure persisted. The dealer recommended a fuel pump replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 132,000.

Filed Jun 7, 2024 · Fuel system · 85,000 miles · TX

The contact owns a 2017 Mercedes-Benz GLE350. The contact stated that the vehicle was previously taken to the dealer, where a water drain plug was installed under the federal safety agency Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline). The contact stated while driving 65-70 MPH in the rain, the vehicle stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and drive to the residence. The contact stated that upon starting the vehicle later that day, the check engine warning light was no longer illuminated. The contact stated while driving the following day, the vehicle stalled and failed to restart. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that water accumulation in the spare tire wheel well had damaged the fuel pump control unit, causing the engine to stall while driving. The mechanic determined that the failure was related to the federal safety agency Campaign Number: 22V955000 (Fuel System, Diesel, Fuel System, Gasoline). The vehicle was then towed to the dealer, where the same assessment was made; however, the dealer informed the contact that the vehicle could not be repaired under the recall because the recall had already been marked as completed. The vehicle was being repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 85,000.

Filed May 17, 2024 · Fuel system · MI

A safefy recall was issued December 2023 for my vehicle. I received a recall notification letter dated February 2024. The letter stated that the fuel pump impeller mighe deform contacting the fuel pump housing causing the fuel pump to stop operating. As a result the vehicle could lose drive power and increase the risk of a crash or injury. As a result I am reluctant to drive my vehicle far from home. I'm told after nearly five months there is no remedy. Someone at the local dealership said the remedy is available but had not reach the area where I live. As a customer I am totally dissatisfied with the handling of this safety recall.

Filed Apr 23, 2024 · Electrical, Fuel system · NY

Rear trunk lid seal leaking water in rear cargo compartment caused damage to fuel pump. I was driving on a main busy road when without warning the car shut off. The traffic light was about to change so the person behind me was slowing down luckily. There was no warning light, indicator or sound the car just stopped . It stopped in the middle of the road impeding traffic as it stopped near a 4- way intersection at a busy time of day. The car was towed to dealer after extensive examination it was found to be a leak in rear trunk seal. There was no visible damage to seal or water damage in cargo area. I was told this is problem know to Mercedes as they have issued a bulletin on how to repair it. This has been happening for years without a resolution to this problem. I was told in my case it had been leaking over an extended amount of time and there was know way to discover it until the damage is done. I find that hard to believe that Mercedes would not recall this and find a remedy before it results in a serious accident or death. A car stopping on busy road or highway with a fast speed of traffic following is a tragedy waiting to happen. I had no warning of the potential danger I was in until it happened. The damage it causes is around $1,600 for a rubber piece that gets loose and allows water to damage the fuel pump. And because that piece is not covered under extended warranty the burden is put on the owner which it unfair to say the least.

Filed Mar 18, 2024 · Electrical, Fuel system · CT

I own a 2016 Mercedes GLE350 that was repaired under a safety recall involving failure of a fuel pump due to water intrusion into the spare wheel well. Mercedes Benz "fixed" the car under the safety recall however, several months later, my vehicle experienced the same exact issue - water intrusion entered the rear wheel well causing the fuel system to fail. Mercedes Benz currently has my vehicle and cannot locate the water leak (they are saying it is in the hatch area of my car). They are currently trying to charge me $890 to find the leak. However, the original safety recall on this vehicle states, "the cause of the defect may vary due to a development deviation in combination with production tolerances and possible customer influences when loading and unloading items from the rear hatch. Each cause could lead to a different issue and water intrusion. Therefore, the tightness in the rear area might not meet specifications." I understand that my vehicle is not the first to experience this issue and I believe this is a defect with this make/model/year. I am hopeful this will be looked into further as I believe this issue goes past the recall. I should not be required to pay for this and my safety should not be compromised due to this.