I participated in the Emission Recall Campaign 2020050014. I have a 2013 ML350BlueTec. I have been back to the dealer 10 times to fix my car after the recall was performed. The check engine continues to return in an on (orange light) position after only a few days. On trip 5 my car could not accerlate and lost power. The problem related to the NOX sensors that are being replaced each visit. MB USA replaced b19/9 temp upstream of turbo charger and b9/11 temperature sensor upstream of catalyst. Also remove and replace 3 temp sensors. Again, I have been back 10 times to the dealer for continual problems related to the recall. Since Nov. 29, 2021, the warning light (check engine) remains on and MBUSA does not respond to fixing it. MBUSA reported that there is a software issue they are working on. Can you help please?
2013 Mercedes-Benz ML350: check engine light
5 of the 57 complaints about the 2013 Mercedes-Benz ML350 describe check engine light.
- owner complaints
- 5
- of this car's complaints
- 9%
- recalls
- 0
Check engine light by model year
What owners say
Oil cap from the top of the engine leak oil slowly causing the oil get into the air hose in front of the engine. Engine light comes on.
I was driving on the highway at 70 MPH, the check engine came on and about 5 seconds later, a loud noise came probably from the engine. The car then started jolting back and forth; I hit my head on the steering wheel twice and got almost knocked out. The engine stopped while I was still running at 70 MPH. Most if not all the lights in my dashboard came on then I started slowing down. The seat belt never tightened on me as the car was jolting. I kept the car rolling and got out of a very dangerous situation. As the car came to a halt, a lot of engine oil leaked on the street, maybe about aquart. I took a picture as I just got out of the car. Also, as the towing took the car, the towing bed got over a quart of engine oil that leaked from my car. I towed the car to mercedez benz of novi but they refused to take it. They ordered me to towed it out and tow it back to them two weeks later. I towed it to mercedes benz of bloomfield on september 6. I notified mbusa of this incident on september 7 and provided them access to check the car but they showed no interest whatsoever in looking at the complaint as the vehicle has 92,273 miles and is out of warranty. They instead offered me a $2,000 discount on a purchase of another vehicle. Neither the dealership nor mbusa verified the car for safety related issues on the engine or seat belt though it was and still is parked at the mb dealership of bloomfield. I could have easily went unconscious from the jolting and hitting my head on the steering wheel. I think there is a major safety issue that requires at a minimum for the manufacturer to look at let alone issue a recall for safety reasons on the engine and the seat belt.
I keep experiencing the "pre-safe limited" warning. The car break starts fading, and the check engine light remained on the working conditions. This situation is so unsafe because the car becomes heavy and the steering turns hard to maneuver.
In may 2017, while driving, check engine light came on. Acceleration was extremely reduced in a very dangerous way. Took vehicle to dealer. Dealer diagnosed problem as an oil leak that has been leaking on the wiring harness, which caused wiring/electrical system for entire vehicle to completely fail. Estimated repair is $13,500. The vehicle has 34k miles, and the original factory warranty expired in late february 2017. Had routine oil change at dealer in february, no oil leak detected. Dealer service tech was very familiar with this issue and has seen ten or so of them. Unprotected wiring harness seems to be a manufacturing defect. Several months prior to warranty expiration, reported small electrical problems to mb dealer, but dealer was unable to replicate/determine cause. All scheduled maintenance completed at mb dealer per mb schedule. Contacted mbusa to request a goodwill repair credit given the nature of the repair, the history of the vehicle, history with mb, etc. And since this defect likely predated warranty expiration. Mbusa customer care center was indifferent. Parts alone are $8,000. Mbusa offered to contribute only 10%.
Service bulletins that may apply
- Engine
- Mercedes-Benz USA, LLC will provide an Extended Modification Warranty for each vehicle that has received...
- Engine
- Vehicle with atypical reduced heat output
- In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the...
- The purpose of this letter is to advise you of additional benefits that Mercedes-Benz USA, LLC ("MBUSA")...
- Engine and engine cooling
- Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of...
Related recalls
No recalls on record for this model year.
Questions about the 2013 Mercedes-Benz ML350 check engine light
Is check engine light a common problem on the 2013 Mercedes-Benz ML350?
5 of 57 owner complaints about the 2013 Mercedes-Benz ML350 (9%) mention check engine light. The model year with the most reports is 2014.
Is there a recall or service bulletin for this on the 2013 Mercedes-Benz ML350?
There are 0 recalls and 19 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Mercedes-Benz ML350
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