Tl* the contact owns a 2016 mercedes-benz sprinter 3500. The contact received notification of the federal safety agency campaign number: 19v003000 (air bags) however, the part to do the recall repair was unavailable. The contact contacted trophy mercedes-benz of valencia (23355 valencia blvd, santa clarita, ca 91355, (661) 753-5555) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2016 Mercedes-Benz Sprinter 3500 airbags problems
12 complaints (19% of all complaints for this car). 1 crash reported.
- owner complaints
- 12
- of this car's complaints
- 19%
- crashes
- 1
- recalls
- 3
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Mercedes-Benz Sprinter 3500 airbags problems in other years
Related recalls
Air bags: frontal: driver side: inflator module
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267.
Recall number 19V003000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1‑877‑762‑8267.
Recall number 19V004000 · Recall details
Air bags
- What is wrong
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
- Risk
- If additional air bags do not deploy as intended, the occupants are at an increased risk of injury.
- Remedy
- DVUSA will notify owners, and dealers will install a reinforcement plate and protective bracket around the air bag control unit, free of charge. The recall began on May 26, 2017. Owners may contact DVUSA customer service at 1‑877‑762‑8267.
Recall number 17V093000 · Recall details
Related investigations
Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA21002
What 2016 Mercedes-Benz Sprinter 3500 owners say
Most recent owner complaints, unedited.
Been waiting 11 months for parts for the passenger side airbag recall and I still can't get a date as to when they will be able to correct the situation.
This recall goes back to march 2019. I need to sell this vehicle and I can't sell it with the recall not performed. When will the parts be available for the recall?
I have received notices of 2 airbag recalls on this vehicle. One for driver side, one for passenger side. Dealer tells me he has all parts in stock for both repairs, but passenger side airbag is listed on his records as pending. Therefore, he cannot proceed with that repair, as he will not be reimbursed. Is the passenger airbag in this vehicle in fact subject to recall? If so, why is it that it cannot be repaired a full seven months after I received a recall notice in march, 2019 when the dealer has the parts? I live approximately two hours drive from my dealer. It makes no sense to take two 4 hour round trips to deal with these recalls. That will cost me the price of two full tanks of diesel gasoline.
Tl* takata recall. The contact owns a 2016 mercedes-benz sprinter 3500. The contact received notification of the federal safety agency campaign number: 19v004000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. World wide motors inc (3900 e 96th st, indianapolis, in 46240, (317) 580-6800) was contacted and confirmed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2016 mercedes-benz sprinter 3500 (m3cc170). The contact received a recall notice for the federal safety agency campaign number: 19v004000 (air bags). The contact called mercedes-benz of tucson (6350 e grant rd, tucson, az 85715, (520) 886-1311) and was informed that the parts were not available. The contact had not spoken with the manufacturer. The contact had not experienced a failure. Vin tool confirms parts not available. Consumer states that vehicle was repaired on 1/22/2020. Repair was completed by chapman motorcars of tucson, llc (tucson, az).
Tl* the contact owns a 2016 mercedes-benz sprinter 3500. The contact received notification of the federal safety agency campaign numbers: 19v003000 (air bags) and 19v004000 (air bags). The contact called john g. Ledford jr. For mercedes benz of athens at 706‑549‑6585 (located at 4735 atlanta highway, athens, ga 30622) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when both parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available for 19v004000 (air bags) and parts distribution disconnect for 19v003000 (air bags). *bf*jb consumer stated parts dept had new air bags available but would not sell it to the consumer.
2016 mercedes-benz sprinter 3500.consumer writes in regard to safety recall interim notice 2018110007 the federal safety agency recall 319v004, replace driver-side airbag module. *as the consumer was informed there was a mistake made and the vehicle was not included in the recall. The consumer was concerned that the vehicle needed to be repaired.
Tl* the contact owns 2016 mercedes-benz sprinter 3500. While driving 40-45 MPH, the contact was involved in a crash with a school bus traveling north at 30 MPH. The air bags did not deploy. The contact was not injured; however, several children on the school bus sustained minor injuries. Three students sought medical attention. A police report was filed. The vehicle was towed from the scene to a local tow lot. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified. The approximate failure mileage was 19,000. *dt 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb *dt *tr *dt
Tl* takata recall. The contact owns a 2016 mercedes-benz sprinter 3500. The contact received notification of the federal safety agency campaign number: 19v004000 (air bags). The contact stated that mercedes-benz of fairfield (located at 2950 auto mall pkwy, fairfield, ca 94533, (707) 430-0101) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Questions about the 2016 Mercedes-Benz Sprinter 3500 airbags
Does the 2016 Mercedes-Benz Sprinter 3500 have airbags problems?
Owners have filed 12 complaints about the airbags of the 2016 Mercedes-Benz Sprinter 3500, 19% of all its complaints.
At what mileage do 2016 Mercedes-Benz Sprinter 3500 airbags problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2016 Mercedes-Benz Sprinter 3500 airbags?
Yes, 3 recalls: 19V003000, 19V004000, 17V093000. Check your VIN to see if your car still needs the free repair.
What year does the Mercedes-Benz Sprinter 3500 have bad airbags?
The Mercedes-Benz Sprinter 3500 model years with the most airbags complaints are 2014 (19 complaints), 2013 (12 complaints) and 2016 (12 complaints).
Other 2016 Mercedes-Benz Sprinter 3500 problems
Brakes 14Transmission 14Driver assistance 13Acceleration 10Electrical 9Wheels 7Engine 5Body 2Fuel system 2Lights 1Locks 1Steering 1Suspension 1
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