2000 Mercury Cougar: fire, smoke or burning smell

Filed Jul 19, 2013 · Electrical · 100,000 miles · VA · fire

Tl* the contact owns a 2000 mercury cougar. The contact stated that the vehicle was previously included in and repaired under the federal safety agency campaign id number: 01v031000 (electrical system). The contact stated that the windshield wipers, speedometer and the exterior lighting began operating sporadically after the vehicle had been serviced under the recall. The contact also noticed smoke coming from under the hood. The vehicle also stalled intermittently. The vehicle was towed to the dealer for diagnosis and the manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000.

Filed Jun 15, 2010 · Electrical, Fuel system · 92,788 miles · MD · fire

My car stalled while in the middle of a busy intersection while in motion. Later find out that I need a new fuel pump. Was not aware it was under recall. Paid to have it fixed in july of 2009. Repair shop failed to put my VIN, mileage, and correct year of vehicle on invoice resulting in not being able to get my money back from ford. Recall was good through january 31, 2010. My car once again stalled while at a stop light sparks and small flames when attempting to start after stalling. Electrical problem, and ford is doing nothing about it. I replaced the battery and still no crank or clicking. Also listed as a recall. Spend $651.02 to have fuel pump fixed and now can't get my money back because repair shop did not fill out invoice correctly. Now will have to possibly pay over a $1,000.00 to fix the electrical issue... When the fuel pump was fixed, the shop failed to secure the gas tank correctly causing fuel to pour out while driving at a rate of a gallon per minute. Ford is now doing everything they can to avoid paying me back for the recall services after I was informed by a ford customer service rep that I would be paid back. I have been back and forth for weeks now to the dealership and I have been told over and over again with a new excuse everytime as to why they can not repay me...

Filed Sep 11, 2009 · Electrical · 80,000 miles · WV · fire

The lights on the interior and exterior of my car have been flickering since I purchased the car from an individual a few years ago. Last week I smelled burning wires while driving and me and my husband pulled off the road and he investigated the problem as to where the smell was coming from. He noticed the battery cables were hot and melted insulation on them at the battery posts. Now instead of a flickering alternator light,headlights,and dash lights, I have an alternator light that stays on and everything else is still flickering. We took the car to a mechanic because the car quit running,apparently because the battery went dead. They replaced the battery and the alternator which cost me 320.00. I still have flickering lights and the alternator light is still on. I took it to have the alternator checked even though it was brand new,just to be sure and was told that there was a wiring problem,that the charge from the alternator was not getting back to the battery. All fuses were checked and to my understanding my car is not involved in any recalls according to the VIN I furnished ford. I want this fixed ,and I see on all the research I have done checking the web for similar problems,that I am not the only mercury cougar owner of this year model that can't seem to get any help with an apparent safety issue. Also I have a sunroof that has to be taped down to keep it from blowing out of the car and leaks when it rains if it doesn't have tape on the seams.

Filed Sep 17, 2007 · Electrical · 65,000 miles · AZ · fire

Tl*the contact owns a 2000 mercury cougar. The contact stated that there was a recall on the alternator battery cable. When the battery shorts out, it catches fire and also shorts out the alternator. While driving 35 MPH, the cable caught fire, but it extinguished on its own. He took the vehicle to the dealer and they stated that his VIN was not included in any recalls. The contact paid for the repair and wants to be reimbursed. Ford refuses to reimburse him and advised him to call the federal safety agency. The current and failure mileages were 65,000.

Filed Jan 24, 2006 · Electrical · NJ

My daughter's car is having electrical problems. It is exactly as mentioned in the federal safety agency recall campaign 01v031000. The dealer won't fix the problem as a recall because is was supposedly fixed at the time of the recall before my daughter bought the car. It is a 2000 mercury cougar. Ford has told her it was repaired and what dealer repaired it in new jersey. She is in south carolina in college , and took vehicle to a dealer there. They said they didn't do recall repairs. She called the dealer in new jersey that ford told her did the work, and they told her that sometimes recall work has to be redone, but the warranty was only for one year. I don't feel she should have to pay to have the work done if it is a known problem with mercury cougars, and her car was one that was included in that recall. I wish ford could at least help her partially with the repairs. The recall said the car might catch on fire. I hope this never happens to her or anyone owning a cougar.

Filed Apr 20, 2001 · Brakes, Electrical · MI · fire

While driving at 55-60 MPH consumer turned on air conditioner, then smelled smoke. Turned air conditioner off. Went to pull over, and brakes had failed. When vehicle came to stop, consumer opened hood and saw flames. Put fire out, and had vehicle towed to dealer. Dealer stated that starter had caused fire and replaced starter.