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2000 Mercury Cougar: fuel pump failure

36 of the 211 complaints about the 2000 Mercury Cougar describe fuel pump failure.

owner complaints
36
of this car's complaints
17%
typical mileage
71,000
recalls
1
Is there a fix? There is 1 recall for this area of the car. See below

Fuel pump failure by model year

What owners say

Filed May 10, 2016 · Fuel system · 74,000 miles · CA

Takata inflatorsi have a 2000. Mercury. Coguar. When. I bought the. Car it ran tgood, then. In 2014. I had to. Pay 1000. To get a. Fuel pump put in. And. That only lasted. 2yrs. Now the fuel pump went out . I don't. Have. That kind of money .I live on as. When I pay my bills I'm. Broke. I looked up recalls. And its the fuel system on the car. It just stops. Even in traffic. I don't see what my credit. Has anything. To do with getting help. Fixing my car if it has a recall. On the fuel system.

Filed May 7, 2016 · Fuel system · 71,000 miles · CA

Having so many problems with the fuel systems. I have put fuelput a new fuel pump in gas tank 2 yes. Ago. Put fuel pressure sensor this year. Put new fuel regulator this year now when driving it will just stop. And wouldn't startup

Filed Mar 24, 2016 · Fuel system · 100,000 miles · GA

Tl* the contact owns a 2000 mercury cougar. While refueling the vehicle, the fuel pump would only allow 1-2 gallons to enter the fuel tank before shutting off. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

Filed Nov 26, 2012 · Fuel system · 100,000 miles · LA

Tl* the contact owns a 2000 mercury cougar. The contact stated that the vehicle failed to start. The contact was able to start the vehicle after several minutes. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic advised the contact that the fuel pump would have to be replaced. The contact referenced the federal safety agency campaign id number: 04v421000 (fuel system, gasoline) that could have been related to the failure. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 100,000.

Filed Aug 4, 2011 · Fuel system · 92,500 miles · CO

My 2000 mercury cougar suddenly started sputtering, bucking, and in less than two minutes stopped in traffic. It would crank but not start. I had to have it pushed off the road out of traffic. It was taken to a repair shop where the mechanic told me it was a faulty fuel pump system. When looking online for recalls or safety improvement campaigns, on the ford website, they acknowledged that cougars have had problems with the fuel pump system. The website did not specify any model year. When looking on another website and searching recalls, the 2000 cougar had no recalls or safety improvement campaigns. What is interesting to me is that the other three model years, 1999, 2001, and 2002, all had recalls on the fuel pump system. Ford motor company issued an extended manufacturer's warranty on the fuel pump system for those three model years until december 2010. My husband and I both called ford motor company regarding our problem and were told that we were sent a notice regarding the extended warranty and we should have had it fixed before the warranty ended. Our car was not covered under the warranty therefore we did not receive a notice. They basically said sorry, you are on your own for the $600+ repair bill and have a great day. When a car is only made for four years and three of those four have a safety problem that causes the car to stop suddenly it stands to reason that the fourth model year made with the same parts would have the same problem.

Filed Jun 15, 2010 · Electrical, Fuel system · 92,788 miles · MD · fire

My car stalled while in the middle of a busy intersection while in motion. Later find out that I need a new fuel pump. Was not aware it was under recall. Paid to have it fixed in july of 2009. Repair shop failed to put my VIN, mileage, and correct year of vehicle on invoice resulting in not being able to get my money back from ford. Recall was good through january 31, 2010. My car once again stalled while at a stop light sparks and small flames when attempting to start after stalling. Electrical problem, and ford is doing nothing about it. I replaced the battery and still no crank or clicking. Also listed as a recall. Spend $651.02 to have fuel pump fixed and now can't get my money back because repair shop did not fill out invoice correctly. Now will have to possibly pay over a $1,000.00 to fix the electrical issue... When the fuel pump was fixed, the shop failed to secure the gas tank correctly causing fuel to pour out while driving at a rate of a gallon per minute. Ford is now doing everything they can to avoid paying me back for the recall services after I was informed by a ford customer service rep that I would be paid back. I have been back and forth for weeks now to the dealership and I have been told over and over again with a new excuse everytime as to why they can not repay me...

Filed Aug 27, 2008 · Fuel system · 133,650 miles · PA

Tl*the contact owns a 2000 mercury cougar. The contact stated that his extended warranty was cancelled on his fuel pump because the vehicle was reconstructed. When he placed a full tank of gasoline in the vehicle, the fuel gauge dial would not go past the halfway mark. The dealer stated that the fuel pump needed to be replaced. They further stated that the title was reconstructed because the vehicle was previously destroyed. Due to this, they would not perform any repairs on the vehicle. The failure mileage was 133,650.

Filed Aug 2, 2007 · Engine, Fuel system · 110,000 miles · CA

Tl*the contact owns a 2000 mercury cougar. The contact stated that the fuel pump failed on her vehicle. Ford informed her that a recall repair was previously performed on the vehicle. The contact went to the corporate ford office and was informed that the repair had not been performed. She also stated that the engine occasionally stalled and one of the struts failed during a test drive at 60 MPH. The vehicle was eventually towed. The purchase date was unknown. The current mileage was 110,125 and failure mileage was 110,000.

Filed Jul 23, 2007 · Fuel system · 60,000 miles · MD

Tl*the contact owns a 2000 mercury cougar. While driving 25 or 65 MPH, the vehicle speeds up, slows down, and then shuts off completely. The vehicle is currently at the shop, where the fuel pump and delivery modular have been replaced five times. The mechanic stated that the wiring was not making the proper connection to the modular. The current mileage is 84,000 and failure mileage was 60,000.

Filed Aug 1, 2006 · Fuel system · 99,000 miles · MO

I purchased a used 200 mercury cougar in 12/2005. The fuel has been diagnosed by festus ford as defective. The fuel pump was replaced as part of recall #04v421000. I called ford customer care 1‑866‑436‑7332 to ask if there was anything that ford could do to offset the cost of the repair/replacement and my request was rejected. It's apparent that there is something wrong with the cougar fuel pumps. I report to ford that I thought this was a safety issue, since this is causing my vehicle to lose power and/or surge. They did not seem to be concerned at all.

Filed Oct 14, 2005 · Fuel system · IN

2000 mercury cougar stalled due to problems with the fuel pump. *ts after the fuel pump was installed, the consumers daughter continued to experience stalling problems. The consumer learned there was recall , the consumer did receive a rebate and it was discovered that the fuel pump that was sold to the consumer was the same one that had been recalled. The dealer did agree that the fuel pump was bad, however they wanted over $500.00 to replace it.

Filed Sep 6, 2005 · Acceleration · 33,000 miles · PA

My vehicle has not caused an accident or a crash yet, but it soon could. The throttle/ accelerator has been sticking on my 2000 mercury cougar since soon after I bought it in october of 2003. It started with the rpms revving up to 2 or 3 as I was coming to a stop. This happened once every couple weeks or so. The rpms do not go down until after I have completely stopped. It has since became more frequent (close to every time I drive the car) and significant(rpms go to 3 or 4). I took it to the lincoln mercury dealership soon after I first noticed the problem in april 2003. They repaired a blown air valve. The problem began again within a month of the repair. I then took it back in june 2003 and reported the same problem. They cleaned the throttle. However, the problem began again within the next month. In may 2004 I received a recall notice for a contaminated fuel pump. Thinking this was the source of the problems I had the fuel pump replaced. The problem began again within a month. Not being able to afford to put more money into my car, I waited a year before taking it to the dealership again. Upon emissions inspection in september 2005 they failed it because the check engine light was on. I took it back a week later and they passed it. The light was off then. It has been going on and off on its own since I purchased the vehicle. Recently while driving the accelerator stuck making my car stay at 40 MPH even though my foot was not on the gas. I researched a 1999 recall that seems to fit the exact description of my cars problem, but ford insists that couldn't be possible.

Related recalls

Fuel system, gasolineReported August 30, 2004 · 88,600 vehicles affected
What is wrong
On certain passenger vehicles, contamination of the filter in the fuel delivery module (fdm) can reduce, and eventually block, the flow of fuel to the engine.
Risk
This may cause engine hesitation, loss of power, surging, and other similar symptoms. Over time, the filter may become sufficiently blocked to cause the engine to stall, which could result in a crash.
Remedy
This action is deemed a safety improvement campaign and is not being conducted under the safety act. All owners will be notified of the problem, and dealers will replace the fdm with a new design at no charge if the owner reports that the vehicle exhibits any of the identified symptoms. The free replacement will be available for a period of 10 years following the original purchase of the vehicle, with no mileage limit. The campaign began on april 16, 2004. Owners should contact ford at 1‑800‑392‑3673.

Recall number 04V421000 · Recall details

Questions about the 2000 Mercury Cougar fuel pump

Is fuel pump failure a common problem on the 2000 Mercury Cougar?

36 of 211 owner complaints about the 2000 Mercury Cougar (17%) mention fuel pump failure. The model year with the most reports is 2000.

Is there a recall or service bulletin for this on the 2000 Mercury Cougar?

There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2000 Mercury Cougar

Stalling 46Headlights 15Hesitation 12Won't start 12Loss of power 11No deployment 8Jerking 8Check engine light 7Fire or smoke 6Sunroof shattered 5

All model years of the Mercury Cougar

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