I am currently having problems with the fuel pump driver module. I reported the problem to ford in oct 2018. Ford stated that the 10 year recall ended and per their records the issue was resolved as fuel module was replaced by dealer don knott ford, carson, ca. Don knott ford is no longer in business. The aforementioned dealer I believe was involved in unethical business practices. I was never informed of such a recall and dealer never changed module, I do not have documentation & would like such for my records. I am original owner of vehicle and the periodic inadvertent surging of vehicle when stopped/stationary at a street light began 6 months ago. I cannot 100% safely drive this vehicle at this time. Ford has not provided me documentation of the alleged repair and/or documentation informing me of recall. I would like to have a copy of this documentation and/or have ford change the module so the surging can stop. Your consideration and review would greatly be appreciated. Lastly, fortunately I have a 2nd vehicle that I have been using. Thank you for your anticipated review of this matter. Yours truly, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Mercury Cougar fuel pump problems
87 of the 1,673 owner complaints about the Mercury Cougar describe fuel pump failure, most of them for the 2000 model year.
- owner complaints
- 87
- worst model year
- 2000
- typical repair cost reported
- $1,000
- typical mileage
- 53,555
By model year
Often reported together
Stalling 29Hesitation 10Loss of power 9Check engine light 8Won't start 4Jerking 4Fuel gauge 4Transmission failure 3
What owners say
Tl* the contact owns a 2001 mercury cougar. While driving approximately 40 MPH, the vehicle decelerated and stalled without warning. The contact, with the help of other drivers, had to physically push the vehicle out of traffic to the side of the road. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump motor burned and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 102,000.
Over past few weeks loosing acceleration especially on inclines and highway entrance ramps causing near collission as I can't speed up to highway speed and car behind me must brake at fast speeds. Engine light on. Mechanic says can't fix and contact ford. My VIN # does not bring up recall but it matches recall notice summary stating contamination of filter in fuel delivery module (fdm) thi recall state 1999-2002 cougars.mine is 2001 bought new, under 70,000 mi with new fuel pump. This has been going on for weeks and scared to drive my only car. Please help.
Takata inflatorsi have a 2000. Mercury. Coguar. When. I bought the. Car it ran tgood, then. In 2014. I had to. Pay 1000. To get a. Fuel pump put in. And. That only lasted. 2yrs. Now the fuel pump went out . I don't. Have. That kind of money .I live on as. When I pay my bills I'm. Broke. I looked up recalls. And its the fuel system on the car. It just stops. Even in traffic. I don't see what my credit. Has anything. To do with getting help. Fixing my car if it has a recall. On the fuel system.
Having so many problems with the fuel systems. I have put fuelput a new fuel pump in gas tank 2 yes. Ago. Put fuel pressure sensor this year. Put new fuel regulator this year now when driving it will just stop. And wouldn't startup
Tl* the contact owns a 2000 mercury cougar. While refueling the vehicle, the fuel pump would only allow 1-2 gallons to enter the fuel tank before shutting off. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Tl* the contact owns a 1999 mercury cougar. The contact stated that while driving at 35 MPH, the vehicle stalled without warning. The contact also stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was able to start after several attempts, however the vehicle failed after the contact drove for a couple of miles. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator and fuel pump had failed and needed to be replaced. The vehicle was repaired. The vehicle was not included in the federal safety agency campaign number: 01v031000 (electrical system) or 04v421000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 115,000.
Tl* the contact owns a 2002 mercury cougar. The contact stated that while she driving at 30 MPH, the vehicle hesitated and jerked. The vehicle was taken to an independent mechanic who replaced the fuel pump. However, the failure was not corrected. The manufacturer advised that the vehicle was not included in recall the federal safety agency campaign number 04v421000 (fuel system, gasoline). The approximate failure mileage was 29,000.
Tl* the contact owns a 2000 mercury cougar. The contact stated that the vehicle failed to start. The contact was able to start the vehicle after several minutes. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic advised the contact that the fuel pump would have to be replaced. The contact referenced the federal safety agency campaign id number: 04v421000 (fuel system, gasoline) that could have been related to the failure. The manufacturer was made aware of the failure and advised the contact that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 100,000.
Tl* the contact owns a 2002 mercury cougar. The contact stated that the vehicle stalled without warning. The contact had the vehicle towed to a repair shop for inspection where they stated that the fuel pump needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified and they stated that the vehicle was not included in any recall. The failure mileage was unknown. Updated 10/11/12*lj updated 10/16/2012
Related recalls
Fuel system, gasoline
- What is wrong
- On certain passenger vehicles, contamination of the filter in the fuel delivery module (fdm) can reduce, and eventually block, the flow of fuel to the engine.
- Risk
- This may cause engine hesitation, loss of power, surging, and other similar symptoms. Over time, the filter may become sufficiently blocked to cause the engine to stall, which could result in a crash.
- Remedy
- This action is deemed a safety improvement campaign and is not being conducted under the safety act. All owners will be notified of the problem, and dealers will replace the fdm with a new design at no charge if the owner reports that the vehicle exhibits any of the identified symptoms. The free replacement will be available for a period of 10 years following the original purchase of the vehicle, with no mileage limit. The campaign began on april 16, 2004. Owners should contact ford at 1‑800‑392‑3673.
Recall number 04V421000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- Vehicle description: passenger vehicles originally sold or currently registered in the states of connecticut, district of columbia, delaware, iowa, illinois, indiana, kentucky, massachusetts, maryland, maine, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, wisconsin, and west virginia. Movement of the fuel lines causes the nylon fuel line jumper to chafe against the floor pan. This wear can cause a pin hole in the fuel line resulting in fuel leakage.
- Risk
- This fuel leakage results in dampness and fuel odor, and if an ignition source was present, a fire could result.
- Remedy
- Dealers will install a plastic convolute covering around the fuel lines. If the lines show a leak, the lines will be replaced first.
Recall number 97V159000 · Recall details
Questions about the Mercury Cougar fuel pump
Which Mercury Cougar years have fuel pump failure problems?
The model years with the most reports are 2000 (36 complaints), 2002 (22 complaints) and 1999 (16 complaints).
How much does it cost to fix fuel pump failure on the Mercury Cougar?
Owners who mentioned a price put the repair at about $1,000 (median of 11 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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