1999 Mercury Cougar: fuel pump failure

Filed Dec 18, 2015 · Electrical, Fuel system · 115,000 miles · CA

Tl* the contact owns a 1999 mercury cougar. The contact stated that while driving at 35 MPH, the vehicle stalled without warning. The contact also stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was able to start after several attempts, however the vehicle failed after the contact drove for a couple of miles. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator and fuel pump had failed and needed to be replaced. The vehicle was repaired. The vehicle was not included in the federal safety agency campaign number: 01v031000 (electrical system) or 04v421000 (fuel system, gasoline). The manufacturer was not made aware of the failure. The failure mileage was 115,000.

Filed Apr 18, 2012 · Fuel system · 88,700 miles · FL

Tl* the contact owns a 1999 mercury cougar. The contact stated that while driving 70 MPH, the vehicle became hesitant to acceleration attempts before stalling. The check engine light illuminated after the failure occurred. The contact was able to restart the vehicle as it returned to normal function. The vehicle was taken to a local mechanic who performed a diagnostic and located the failure at the fuel pump. The mechanic advised that the fuel pump was not receiving the correct fuel level. The failure mileage was 88,700 and the current mileage was 88,800.

Filed Jun 20, 2006 · Electrical, Engine · IL

I would like to complain about my cougar. I cannot pass the il. Emissions tests, due to the fact that the o2 sensors are defective. My engine light is constantly on. I have had my car serviced for the engine light, alone, 8 different times. Eight! This is incredible. Also, my car makes a loud screeching noise when I attempt to start it. -if it starts at all.- I have had my starter replaced twice. Twice!!! This car is a lemon. Nothing but a lemon. How could mercury sale such crap and get away with it. My drivers' license will be suspended because I cannot pass the emissions test. If I can even get my car to the testing facility. I have had the alternator changed, the fuel pump, the electrical wiring changed, sunroof, turning signal, even the radio was defective. I sincerely hope that there is a class-action lawsuit against mercury, because I will be the first one in line to sue. *nm

Filed Dec 13, 2005 · Fuel system · 45,000 miles · IN

I am the owner of a 1999 mercury cougar. I purchased the vechicle new and have maintained all service requirements. At this point, the vechicle still has less than 45,000 miles (I do not drive all that much). However, since purchasing this car I have had to replace twice the alternator and battery, all the brakes, tires, and now the fuel pump has gone out. I understand that there is a recall on the fuel pumps, so I contacted ford, but they informed me that my cougar is not in among those on the list. However, my car has the exact symptoms that are listed by ford; it stalls and will not run. In ford's statement, they indicate that they will replace the failed fuel pump, but they are not willing to do that for me. Becuase of this failed fuel pump situation, I have had to have my car towed twice and have been stuck in some very inclement winter weather situations. I am now facing a $640 fuel replacement bill which I do not feel that I should have to pay given the current recall. I have never before complained about what I consider to be excessive repairs, but this latest failure has me livid. I do hope that others do not face this same situtaion and that ford will reconsider its position to not cover the cost of my fule pump replacement.

Filed Jun 15, 2004 · Fuel system · 53,555 miles · IL

The car stalled in the middle of the street and engine could not be started. It had to be towed in to the nearest dealership. Diagnosis: fuel pump failure. Cost: $500. Two weeks later I found out that mercury had a recall on fuel pumps, however my VIN number was not included in the recall. I suppose it's just a big coincidence that my car experienced the same exact symptoms and the fuel pump failed at the same time as the recall. Mercury to this date has not reimbursed me the $500.

Filed Jun 8, 2004 · Fuel system, Locks · MN

There is a pin in my passenger door that falls out every few months or so. (about 3-5 times since it first happened) we just hold the door up and hammer the pin back into place when it happens and it stays for a few months. We've tried a few different kinds of clips to hold it in place to no avail. The door falls 1/2 way off and just hangs there. It hasn't happened while the car is moving...just when the car is parked and a passenger opens the door. The car was also sold to me with a bad bearing on the rear passenger tire...not sure if that's normal either around 40,000 miles. Also, my fuel pump burned out around 46,000 miles...not sure if that's normal for a car or not.

Filed May 26, 2004 · Electrical, Engine · NY

21,210 miles-brake rotor and pad failure,sunroof inoperable,passenger window inoperable-warranty 47,823 miles-complete charging system failure-warranty trunk has never opened correctly from inside-no solution 87,000 miles- starter motor failed-$250 91,519 miles-2 radiator hoses failed-$240 93,000 miles-manual transmission failed, differential gears -$2440 now I am having problems with my fuel pump. Throughout the life of this car there have been numerous problems cars don't receive until after 100,000 miles. In my eyes, it is simply a 100,000 mile lemon!

Filed Mar 17, 2004 · Fuel system · NC

Fuel pump failure is similar to the one on the recalled focuses. I had my fuel pump fail on the highway going 70 miles an hour and was almost run over. After looking at some car forums I have come to find that this is not an uncommon problem for this car. Some people have replaced this pump 2-3 times before breaking 100k miles.

Filed Jan 22, 2004 · Fuel system · 40,000 miles · PA

While driving vehicle stalled. Dealer told the consumer to keep the fuel tank at least half full until the fuel pump could be be replaced.

Filed Apr 28, 2003 · Body, Electrical · 33,000 miles · PA

I own a 1999 mercury cougar. I just bought the car in january of 2003 with 32,000 miles on the car. Two weeks after purchasing the car the alternator died, which is a common problem with this car, and the dealership replaced the alternator. But two or three weeks after that, my power sunroof broke, which is also a very common problem, and because the car was not under warranty anymore it cost me over $1200.00 with labor to fix. I have since learned that there are many cougar owners that have had the sunroof break because the 1999 and 2000 cougars were made with plastic rails that easily break. The 2001 and 2002 cougars were made with metal rails and work fine. The parts that you order now for the 1999 and 2000 cougars are metal, so my question is, why wasn't this a recall, and why should we all have to pay for a defective part that is very expensive and breaks only because it is poorly manufactured? When I bought the car I had no idea how much money I would have to put into fixing the stock parts, such as the alternator, sun roof, and fuel pump, and rear hatch door, which are also very common problems.

Filed Jan 17, 2002 · Electrical · PA

While driving at highway speeds, vehicle suddenly accelerates. Dealer has yet to be contacted. *ak consumer states that when the vehicle suddenly accelerates, the lights on the dashboard and the headlights go out, then the vehicle stalls it will not cut back on, dealer replaced the fuel pump and the alternator, however vehicle continued to stall, a mechanic stated that the alternator had burned and needed replacing again, alternator continues to burn and no one can figure out why.

Filed Mar 6, 2001 · Acceleration, Airbags · PA

The vehicle developed a starting problem, it would crank excessively before starting, the dealer replaced the fuel pump but that only temporarily solved the problem as it returned shortly after replacing the pump. Nlm