Mercury Grand Marquis steering lock-up problems

Filed Nov 19, 2018 · Steering · 105,000 miles · MA

Tl* the contact owns a 2005 mercury grand marquis. The contact stated that the steering wheel seized without warning and had to be turned with force. The vehicle was not included in the federal safety agency campaign numbers: 14v704000 (steering) and 13v385000 (steering), but exhibited the same failures related to the recall campaigns. The vehicle was not included in the federal safety agency action number: pe14021 (steering, engine and engine cooling). The dealer was not contacted. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 105,000.

Filed Jun 15, 2018 · Steering · 124,000 miles · PA

I nov 2014 I took my grand marquis in for a safety recall for the lcm (light control module),. While there, they also replaced the lower steer shaft for a second recall that I was unaware of (recall 13s08). I have been having issues with the steering locking up at low speeds, so I had the ford dealership check it. The showed me the lower shaft that had been replace under the recall (by them) and showed me the intermediate shaft that now needs replace due to being frozen from corrosion. That part was also part of the recall 13s08, but was not replaced. There was a second recall issued also 13r01. Now ford is telling me there is no open recalls on my vehicle and that due to age and mileage it is no longer covered under warranty. This is not a warranty issue, it is a safety recall issue, that was not properly fixed the first time. Ford now wants to charge me $600 for parts and labor for a repair that should have been completed under a safety recall.

Filed Mar 13, 2018 · Steering · OH

2004 mercury grand marquis. Consumer writes in regards to damage done to car while having vehicle repaired. *ld the consumer stated days after the recall was completed the steering froze. The consumer was informed that the wires used to complete the recall were too long and wrapped around the steering column breaking the harness and the lcm. The consumer requested to be reimbursed for the repairs.

Filed Jan 24, 2018 · Steering · 109,598 miles · ME

When the incident occurred my vehicle was moving, I was taking a right hand turn decreasing my speed from 35 miles an hour to take a proper right hand turn. Midway through my turn my steering locked up and I almost hit the island that was at the intersection. My two step children of 7 years old and 4 years old we're in the car at the time. There was a safety recall on over 330,000 ford's and mercury's for a binding steering shaft issue which I believe is the issue with my car. This is a low mileage vehicle and I do not believe that this problem should have occurred

Filed Dec 8, 2016 · Steering · 200,000 miles · MN

While driving steering locked up and became hard to steer, luckily I was driving the car and not my wife, she would not have been able to steer car. Mechanic looked at and said it doesn't appear to be the power steering pump. Looks like steering shaft. Mechanic said he's seen this in ford and mercury, said they have had recalls on this problem. Called ford, said no recall for 2004, yet 2005 and 2006 have been recalled for steering shaft problems.

Filed Mar 31, 2016 · Steering · 141,000 miles · NC · crash · 1 injury

Tl* the contact owned a 2004 mercury grand marquis. While driving 50 MPH, the steering wheel seized and the vehicle swirled to the left. As a result, the contact crashed into another vehicle. The contact sustained burn injuries to the arm due to the air bag deployment, but did not require medical attention. A police report was filed. The vehicle was towed to a collision lot. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 141,000.

Filed Dec 11, 2015 · Steering · 56,000 miles · TX

Tl* the contact owns a 2008 mercury grand marquis. While driving 35 MPH, the power steering seized without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 56,000.

Filed Nov 30, 2015 · Steering · 218,801 miles · NY

Tl* the contact owns a 2004 mercury grand marquis. The contact stated that while driving at 35 MPH, the steering wheel seized when turned to the left. The contact stated that the failure was recurring. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 218,801.

Filed Oct 9, 2015 · Steering · 63,000 miles · ME

Steering locks up while driving. While driving the steering locks up and you have to apply real force regain steering. I took to a mechanic and was informed it was the lowet steering joint. He informed me that hes encountered ithis on several occasions on this model car and there was a recal on this issue. I called my local dealership to inquire on the issue to be informed that it was the 2005+ model. I than called my) parts dealership to order the part to find out the part is for the 2003-2014 vehicle why isnt all applicable moldel years included in therecall

Filed Jul 9, 2015 · Steering · 110,000 miles · IL

Tl* the contact owns a 2004 mercury grand marquis. When turning the vehicle, the steering wheel seized and then returned to normal. The failure recurred several times. The vehicle was taken to an independent mechanic. The technician diagnosed that the intermediate shaft was binding up and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 110,000. The VIN was not available.