Last year, driving on state highway and vehicle loses power. Wrench light comes on, engine is running, no gas, etc. Shut off, wait, and start again. Light is off and runs ok. This happened several more times. Contacted ford customer assistance and showed there was a customer experience recall on throttle body. Took it to a dealer and they found nothing wrong. I got it back, and problem reoccurred. Took it back to dealer,they drove it around, and couldn't find anything wrong. Finally, in another city, left work and lost power and engine light came on and didn't go off after restart. Contacted dealer and they replaced throttle body sensor (or similar) for free. This last week, was driving on interstate 75mph in traffic and I lose power in passing lane. Luckily coasted to shoulder, restarted and lights off. Happened again this morning going to work on state highway at 60mph. Talked to ford and was told they cannot help me until I have a dealer look at it. Cannot get an appointment until end of next week. Worried about driving this vehicle I've had less than 5 years, but if dealer cannot find error, I have to take my chances and wait until they can get an error.
2011 Mercury Mariner: sudden loss of power
5 of the 87 complaints about the 2011 Mercury Mariner describe sudden loss of power.
- owner complaints
- 5
- of this car's complaints
- 6%
- typical mileage
- 60,000
- recalls
- 0
Sudden loss of power by model year
What owners say
I was driving my vehicle at a low rate of speed on a city street on 10/16/15 and as I turned a corner, about to pull into a driveway, there was a complete loss of power steering ! The vehicle was very difficult to control and it took all my strength in both arms to complete the turn and pull into the driveway safely. The vehicle was towed to crest ford dealership in flat rock, mi and the diagnostic code they detected indicates they need to replace the entire steering column and is supposed to be covered under ford's recall 14s05. Dave in their service department took what he described as "the first step" by sending an email to request that this repair service be performed under the recall. It was denied by ford because a different code, also covered by this recall, was addressed by liberty ford in brunswick oh on 5/11/15 (at which point they updated the power steering control module). I contact ford customer service myself on 10/19/15 and was told that the "program had been closed" on my vehicle because service under the recall has already been performed. It's ridiculous that they aren't now going to service the additional problem that has occurred and is supposed to be covered by this recall!
Driving at highway speeds (60pmh) it would loss power and kinda limp along. I can pull off to the side of the road and turn the car off and start it bake on again an run just find after that. This has happen three time since. It is become really dangerous.
I was driving down the highway on my afternoon commute home with my 3 yr old daughter in the back seat and my vehicle lost power and the check engine light and a wrench light came on and it would not go above 25 MPH. I almost got hit in the rear of my vehicle cause I was not expecting this to happen by any means, but I was able to coast off the highway and shut the engine down for a few minutes and restarted it drove about 5 miles and it did it again.
The vehicle lost all power from the motor and I had to cross lanes to get to the shoulder while free wheeling. This has now happened on 3 occasions. The motor was still running but with no pulling power. Once I had switched the motor off and waited a few moments I was able to restart and the vehicle operated perfectly.
Service bulletins that may apply
- These SKUs are Exhaust Manifolds with Catalytic Converters
- The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic...
- Ford/lincoln/mercury: some vehicles may experience an illuminated MIL or safety stop now message, or a no...
- Ford/mercury/lincoln: some vehicles exhibit a cold weather phenomenon where fluid has expelled out of vent...
- Ford: the variable camshaft timing vct) solenoid movement may be temporarily restricted due to debris in...
- Ford: there may be a leaking/stuck canister purge valve which CAN cause multiple driving systems
- Ford: there may be a hard start or rough idle accompanied with two trouble codes
- Ford: vehicles may run rough, hard start after refueling, clicking noise under hood, and have trouble...
Related recalls
No recalls on record for this model year.
Questions about the 2011 Mercury Mariner loss of power
Is sudden loss of power a common problem on the 2011 Mercury Mariner?
5 of 87 owner complaints about the 2011 Mercury Mariner (6%) mention sudden loss of power. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2011 Mercury Mariner?
There are 0 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Mercury Mariner
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