The contact owns a 2009 Mercury Mariner. The contact stated that while at a complete stop, the steering wheel was jerking independently. There was no warning light illuminated. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed. The contact stated that the power steering warning light was illuminated. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle was not included in the federal safety agency Campaign Number: 14V284000 (Steering). The vehicle was not repaired. The failure mileage was approximately 150,000.
Mercury Mariner jerking problems
50 of the 1,296 owner complaints about the Mercury Mariner describe jerking or lurching, most of them for the 2010 model year.
- owner complaints
- 50
- worst model year
- 2010
- typical repair cost reported
- $2,500
- typical mileage
- 61,000
Is there a fix? There is 1 recall for this area of the car. See below
By model year
Often reported together
Stalling 10Check engine light 7Loss of power 6Transmission failure 4Power steering loss 4Hesitation 2Won't start 1Sudden acceleration 1
Trouble codes mentioned
P2111 1
What owners say
Electronic Power Steering System, which was part of a previous recall, and was allegedly fixed, but continues to experience the same loss of power steering. This is a continual problem, meaning that it is not a one time incident. Yes, the vehicle is available for inspection at any time. When the power steering goes out while driving, the steering wheel jerks to one side, and feels like a lock-up. The vehicle is still drivable, but can be dangerous in a situation where attempting to avoid an obstacle, could result in an inability to do so, because the maneuvers are being executed for a vehicle with power steering, so when it goes out, those same corrections will not successfully avoid a collision. The dealership is aware of the problem. They did a system check and insist that the steering column needs to be replaced, and that it has nothing to do with the previous recall, but it is exactly the same problem involved with the recall, therefore I do not believe they are differing issues. I believe the initial recall repair was unsuccessful, or the wrong fix. There were three or four options for fixing the issue. There are no warning lights that come on prior to the power steering going out, but a click can be heard however, at the exact moment when the mechanism for the power steering goes out. The same click can be heard when the vehicle is started and the power steering does come on. It usually comes on when it is cold outside. It will then go out once the car gets warm. I bought the car in January of 2000, and I did not experience the issue for a few months. When it did start happening, it was only once in a while - maybe every few months. The problem started happening more frequently with time, with the current status being that the power steering is predominantly not working.
I was driving when it felt like the vehicle was reving in park then the "wrench" icon appeared on my dash. I went a couple blocks & my vehicle felt like it wasn't shifting automatically as it should. I pulled over & turned it off. It started right back up with no lights on, I went half a block & stopped at a stop sign but while stopped the engine reved up. I was worried I was going to be in an accident. Then the "wrench" light came back on, since I was close to home I figured I'd just try to get home. About another block, the check engine light came on & was making strange noises. I kept my vehicle at about 5-10 mph & got it home. My car was very jerky.
Jerking back and forth of steering wheel would occur occasionally until power steering assistance failed. Power steering assist fault code would come on every so often . I was driving down the highway while the code came on and didn't notice any difference in steering difficulty until I parked the car and shut the engine off then back on. Power steering is completely failing now resulting in increased force to get the car to turn.
My 2009 mercury mariner has an issue with the steering. Sometimes it works but most of the time it does not. There will be times when it does work it will go out in mid turn and jerk the wheel straight, sometimes causing me to swerve into traffic or out of my lane. I did hear that this particular vehicle was involved in a recall but I was not sure how to get that information.
Power steering seizes and reverts to manual movement. Car has to be turned off and turned back on for normal steering to return. Steering wheel will jerk and jump when stopped.
After receiving ford's recall notice 16s41/16v‑777 (fuel delivery module potential leak), my husband & I took our 2010 mercury mariner to lebanon ford to perform recall "repair". We were not having an issue with the mariner, but we were following ford's instructions (via their mailed recall notice to us) to have the recall done. Now, our mariner is messed up! It now won't start without a delayed crank (we have video recordings of how long it now takes for our mariner to start!) & sometimes while driving, the mariner jerks (both problems seem to be as though the car is not getting fuel). We made a 2nd trip to lebanon ford after informing them of the issue they created, but they did not fix the delayed crank issue or the car jerking issue! Lebanon ford service is stating they can only perform the recall repair "according to ford's guidelines". My husband asked lebanon ford if the old parts could be put back on, but lebanon ford said they had to send back the old parts to the manufacturer. So, now our once nice mariner has significant issues because we had a recall "repair" done! We regret having the recall addressed! Prior to the recall "repair", we had a nice mariner with under 60k miles. Now, we have a mariner with problems due to recall. It's not a repair! It's damage! Further, they're not offering us any fix to the damage ford did to our car.
Tl* the contact owns a 2005 mercury mariner. While driving 60 MPH, the vehicle stalled and the anti-theft system warning indicator illuminated. The contact turned off and restarted the engine, but the vehicle would jerk while driving. The vehicle was driven to the contact's residence. The dealer (northtowne lincoln, 21 ne vivion rd, kansas city, mo 64118) and manufacturer were contacted and stated that there was no recall associated with the VIN. The failure mileage was 165,250. The VIN was not available.
Sensor in stering wheel is bad,also jerks when it shifts
Driving my 2009 mariner premier about 35/45 MPH when wrench symbol comes on indicating throttle control powertrain / transmission problem car is not accelerating properly and transmission is jerking when I step on the gas pedal and the car shakes vibrates and feels under powered. Got home and parked it. Started it up and now check engine light is also on. Is this covered by the recall for extended warranty from ford ?
Related recalls
Power train: automatic transmission: lever and linkage: floor shift
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
- Risk
- If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
- Remedy
- Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S28.
Recall number 15V606000 · Recall details
Questions about the Mercury Mariner jerking
Which Mercury Mariner years have jerking or lurching problems?
The model years with the most reports are 2010 (19 complaints), 2009 (15 complaints) and 2008 (9 complaints).
How much does it cost to fix jerking or lurching on the Mercury Mariner?
Owners who mentioned a price put the repair at about $2,500 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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