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Mercury Mariner transmission failure problems

29 of the 1,296 owner complaints about the Mercury Mariner describe complete transmission failure, most of them for the 2008 model year.

owner complaints
29
worst model year
2008
typical repair cost reported
$4,062
typical mileage
57,000
Is there a fix? There is 1 recall for this area of the car. See below

By model year

  • 2011
    1
  • 2010
    3
  • 2009
    1
  • 2008
    16
  • 2007
    3
  • 2006
    2
  • 2005
    3

What owners say

Filed Jun 19, 2019 · Transmission · 58,000 miles · MO

On 6/8/2019 while driving on highway with cruise set with my disabled son in vehicle the car pulled badly to one side. I immediately braked and it took all my strength to get us off the road. Front axle has already been replaced 2 years ago. Now dealer is saying transmission blew and is out which caused front axle to fail while driving. Regular maintenance and upkeep have been done. Built car and only driver usually city miles. 2008 with less than 60,000 miles. This is a huge safety issue that needs to be addressed immediately we almost flipped.

Filed Jun 25, 2018 · Driver assistance, Steering · 65 miles · CO

Mercury mariner recall, I purchased a 2008 mercury mariner on 9/27/14. On 12/19/14 at night while on highway the wrench warning light came on and the car decreased speed and I almost got hit by the car from the rear, pulled in emergency line and had SUV towed. Required a transmission on 12/26/16 for $1475. On 1/14/16 while on highway during exiting on exit the steering wheel became difficult to turn , hit the guard rail there where not warning light to indicate that the steering had a problem, had the SUV towed to shop and repaired steering shift torque senor for $428.00. On 1/10/17 after grocery shopping the SUV would not start, called cab to take me home with groceries, returned to have SUV towed to shop repair the ignition starter switch for $176.00. On 9/21/17 when leaving for work, the key would not turned, towed to shop and required lock cylinder housing $434.00. I would like ford to reimbursement for all the repairs and towing cost. Vin [xxx], not on recall list yet and these repairs are related to recalls for my 2008 mercury mariner. I am upside down still owe $7100. For balance. Was unable to make scheduled payments when repair where required, effected my credit score. At the present time the torque converter in not working on the transmission and my car is disable. I would like ford to replace the transmission at no cost to me. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Dec 5, 2017 · Brakes, Steering · 50 miles · CO

Power brake booster brake system lock on highway. Power steering went out while driving no warning . Almost had accident on snow due to bad. Transmission. Transmission went out on highway. Unable to start car ignition switch.

Filed Sep 13, 2016 · Transmission · 90,000 miles · IN

I purchased a 2005 mercury mariner on 2/14/13 from a local dealer in my area. Within two days the vehicle broke down on me. I did not purchase the warranty (stupid mistake) but I did take the vehicle back to the dealership in which they assured me they would fix the problem. It was a transmission problem fast forward to 03/2015 the transmission went out in the vehicle which cost me around $3,000. That is more than I owe on the vehicle, would not recommend this vehicle unless you want to pay for it twice.

Filed Feb 3, 2016 · Transmission · 60,000 miles · LA

2011 mercury mariner transmission failed without warning, the computer chips should have given some kind of warning.

Filed Feb 1, 2016 · Transmission · 60,000 miles · NE

Warning lights come on when driving telling driver to safely pull over to road. Towed to ford dealer, was told to replace with new transmission. Vehicle has 60k miles and well maintained. Other mechanics were told ford would not sell them parts for repair and only ford could work on them. This is not right, there is something wrong with the CVT and ford needs to own up. A $9,200 repair should not be borne by the consumer.

Filed Feb 1, 2016 · Transmission · 60,000 miles · NE

Warning lights come on and loss of power, informs driver to safely pull over. To road. Towed vehicle to ford dealer and was told only option was to replace with new transmission and that ford would not allow to repair the transmission, only replace with new. Vehicle has 60k miles and is well maintained. Other transmission mechanics have been told that ford will not sell them parts to repair the cvts and only a ford dealer is authorized and can get the replacement parts. This is not right, there is something wrong with the CVT and ford needs to own up this problem. A $9,200 repair should not be borne by the consumer. I can see over the internet that this is an on-going problem with other consumers.

Filed Jan 14, 2016 · Transmission · 60,000 miles · AR

Tl* the contact owns a 2008 mercury mariner. The contact stated that while driving and depressing the accelerator pedal, the vehicle would hesitate to accelerate at a normal pace. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.

Filed Aug 9, 2014 · Transmission · 46,000 miles · WI

My 08' mercury mariner has only 46,000 miles on it and now needs a new transmission. When I got into my car and tried to put it in reverse, the car would not move backwards. It worked in drive, but I had to push my car in order to turn it around and drive to a repair shop. I was then informed that I would need a new transmission that would cost around $3600 for my car including the part and labor. I have never been in an accident and have had no previous issues with my car involving the transmission. I believe that it is unbelievable that a car with such few miles on it should need a new transmission. When I called ford customer service they stated that they would not help me with any of these costs because there was no recall for this on my vehicle. I believe that this is an issue with this particular vehicle make and model after some research and was told by the mechanic shop that they had seen this problem many times before.

Filed Jun 6, 2014 · Transmission · MS

Tl* the contact owns a 2010 mercury mariner. The contact stated that the power train and check engine light illuminated as the vehicle stalled. The vehicle was taken to a dealer where the technician diagnosed that the internal transmission failed and needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was unknown and the current mileage 62,307.

Related recalls

Power train: automatic transmission: lever and linkage: floor shiftReported September 29, 2015 · 57 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.
Risk
If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy
Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S28.

Recall number 15V606000 · Recall details

Questions about the Mercury Mariner transmission failure

Which Mercury Mariner years have complete transmission failure problems?

The model years with the most reports are 2008 (16 complaints), 2005 (3 complaints) and 2007 (3 complaints).

How much does it cost to fix complete transmission failure on the Mercury Mariner?

Owners who mentioned a price put the repair at about $4,062 (median of 11 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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