2010 Mercury Milan Hybrid: check engine light

Filed Jul 3, 2016 · Transmission · 115,800 miles · FL

While merging into traffic on the interstate, my car (2010 mercury milan hybrid) suddenly lost power and displayed the "check engine light" as well as the "wrench symbol light". I activated my emergency lights and exited the interstate at the next exit. After turning off the car and waiting for 5 minutes, I restarted the car. Only the check engine light was still displayed. After testing the power of the car in the parking lot and it seemed okay, we went back on the interstate to return to our hotel. After researching the problem on the internet and finding multiple incidents similar to our problem, we looked for an area ford dealer to repair the car (we were on vacation over 500 miles from home.) the next day while driving to the ford dealer for repair, the car did the same thing - while merging into traffic on an interstate, the car lost power and would not accelerate and displayed the wrench symbol. The check engine light had never gone off since illuminating the day before. After stopping the car along the interstate and turning it off and back on, the car had adequate power for the remaining trip to the ford dealer. The diagnosis at the dealer was a faulty throttle body failure. The service manager said my car's VIN was not included in ford's customer satisfaction program 13n03 even though it was similar age/model of the other cars in the program. I believe my car should be included in this program. The situation caused by the throttle body failure could lead to severe injury or death while driving on an interstate.

Filed Oct 27, 2015 · Fuel system · 76,000 miles · PA

While driving in traffic, going straight and on a slight incline, at approximately 55 m.p.h., car suddenly lost power and went into limp mode. Vehicle malfunction and engine lights illuminated and vehicle would not exceed 40-45 m.p.h. On level grades and 20 on slight inclines.managed to return car home. Took vehicle to dealer on 10/26/2015.when vehicle was restarted the malfunction light did not turn on and only the engine light remained illuminated. Car acted normal on trip to dealer. Told by dealer it was a throttle body issue. Researched and found out ford has extended coverage on this part for 10years and 150,000 miles. Ford bulletin 13no3. Was told by ford customer service hybrids were not covered even though it is the same part number.the coverage was based on where the car was manufactured and who the part supplier was. Oh really? They can tell me what specific part was taken out of the part bin and installed? This is a major safety issue and they should be made to cover all the vehicles exhibiting the same problem.or does it take a large injury or loss of life number to get this to happen. From what I am seeing, there are plenty of hybrids with the same issue.

Filed Aug 25, 2015 · Engine · 86,000 miles · NJ

Tl* the contact owns a 2010 mercury milan hybrid. While driving at 50 MPH, there was a sudden loss of acceleration. In addition, the check engine and maintenance warning indicators illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the throttle body failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 86,000.

Filed Jun 30, 2015 · Engine, Fuel system · 90,925 miles · IN

I was driving between 35-40 MPH when all of a sudden I lost power. Although I subsequently had the accelerator to the floor, the vehicle reduced its speed drastically and could not exceed about 10 MPH. I pulled over and the wrench indicator light came on. I was able to drive to a parking lot at very low speed and turned the vehicle off. When I turned it back on, it was responsive for about two blocks and the same symptoms reappeared. This time the wrench light and check engine light came on. Fortunately, I was a few blocks from a ford dealer. I very carefully was able to drive at a very slow unresponsive speed to the dealer.they replaced the throttle body but ford informs me it does not fall under their cust. Satisfaction #13n03 extended warranty program. Although it is the same symptoms, same year, same model, same diagnostic code, same failure and same part fix as the VIN's that are covered in this program. Ford cannot tell me (or should I say 'will' not tell me) why my VIN is not covered in their 'satisfaction' program. This was a $400 repair.

Filed Jun 18, 2014 · Acceleration, Electrical · 60,000 miles · MI

Tl* the contact owns a 2010 mercury milan hybrid. The contact stated that while traveling approximately 70 MPH, there was a sudden loss of engine power and an abnormal noise coming from the vehicle. The contact mentioned that the accelerator pedal was depressed and failed to respond. The contact mentioned that the check engine light illuminated and the instrument panel failed intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000. The VIN was not available.