2010 Mercury Milan Hybrid: loss of power steering

Filed Jun 24, 2019 · Steering · 134,000 miles · GA

Tl* the contact owns a 2010 mercury milan hybrid. The contact stated that the power steering assist system failed while backing out of an inclined driveway. Also, the steering wheel seized, which made it difficult to turn. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 134,000.

Filed Apr 28, 2019 · Steering · 199,000 miles · TN

I started the car, backed up and suddenly I had no power steering. No warnings just unable to budge the steering wheel. Car is still sitting at a restaurant . If this happened to anyone while driving there is no way they could control this car! There is a recall on this issue with 2011 milan but not 2010 but there have been numerous complaints of this issue. Someone is going to get hurt or worse if ford doesn't fix this. The 1700 plus repair is impossible for most of us!!!

Filed Jun 15, 2018 · Steering · 150,550 miles · FL

Power steering failed while driving in neighborhood at 30 MPH. The power steering gear assembly and tie rods were replaced 3 months/3,000 ago for the same exact failure. There needs to be a recall for the milan 2010 for this issue just like there is a recall for the milan 2011 and fusion 2011/2012. See initial complaint # 11081366.

Filed Mar 27, 2017 · Steering · 74,900 miles · KY

Tl* the contact owns a 2010 mercury milan hybrid. While the vehicle was parked, the contact attempted to place the vehicle in reverse. The power steering assist failed and the steering wheel seized. The advancetrac and power steering assist indicators illuminated intermittently. The failure recurred multiple times. The vehicle was taken to an independent mechanic who could not diagnose the failure. The vehicle was taken to two dealers where it was diagnosed that the power steering assist failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the issue and stated that the VIN was not included in the federal safety agency campaign number: 15v340000 (steering.) the approximate failure mileage was 74,900.

Filed Mar 25, 2017 · Steering · 88,000 miles · WI

Got service power steering now & service advancetrac warnings and lost power steering and lost power steering. There were no previous warnings to the effect indicating service prior to fault. It was a sudden event that could have caused an accident or death if someone not as strong as I was driving. I was able to muscle the car to keep it within the lanes and drive safely back home.

Filed Mar 2, 2017 · Steering · 99,000 miles · WA

I was driving about 30mph on a straight city road & the steering became difficult. The message about service power steering came on, but it seemed like the steering changed before the message popped up. I was required to drive at a very slow pace to be able to keep the car in control. I was close to home & just went back there to park. I am concerned that the 2011 model had a recall & wonder why the 2010 model was not included. I don't recall 2011 being a big model change year for the milan. I think they have similar power steering systems & coving 2010 may want to be considered. I have an estimate of $350 to diagnose the problem. The fix is most likely another $1500 or more.