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2009 Mercury Milan brakes problems

115 complaints (51% of all complaints for this car). Typical mileage when it fails: 95,000. 9 crashes reported.

owner complaints
115
of this car's complaints
51%
typical mileage
95,000
crashes
9
recalls
1

Which part fails

  • Foundation components: master cylinder
    1
  • Antilock: ABS warning light
    1
  • Antilock/traction control/electronic limited slip: control unit/module
    1
  • Antilock
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Mercury Milan brakes problems in other years

200620072008200920102011

Specific symptoms reported on the 2009 Mercury Milan brakes

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

ABS 36Brake failure 17Spongy pedal 9

Related recalls

Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/moduleReported December 18, 2019 · 600,166 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Risk
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S54.

Recall number 19V904000 · Recall details

Related investigations

Extended Braking DistanceOpened April 18, 2018, closed January 15, 2021

On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-002 to investigate reports of braking concerns in model year (MY) 2006-12 Ford Fusion and Lincoln MKZ, and MY 2006-11 Mercury Milan vehicles manufactured with Continental Automotive System?s ABS hydraulic control units (HCUs). Complainants report that after an ABS braking event (initiated by slippery or uneven surfaces) the brake pedal moved towards the floor and the vehicle stopping distance increased beyond driver expectations.Inside the HCU are four hydraulic normally closed (NC) valves with zinc-coated moving armatures that control the flow of brake fluid. Unstable brake fluid can degrade over time, allow the brake fluid to gel, and corrosion to form on the armatures. The high-viscosity gelation and corrosion can cause the armatures to become stuck (open). In some cases, braking returns to normal when the armature(s) subsequently become unstuck. The intermittent condition proves difficult to diagnose with complainants reporting having (non-HCU) repairs conducted only to have the condition return.During the investigation, 14 HCUs from complaint vehicles were recovered, including seven from reported crashes. the federal safety agency?s Vehicle Research and Test Center (VRTC) disassembled the HCUs, removed the four NC valves in each, and confirmed 22 of the 56 NC valves contained stuck armatures. On seven of the 14 HCUs, both front wheel armatures were stuck, on nine of the 14 HCUs two or three armatures were stuck. And 52 of the 56 NC armatures exhibited corrosion of the zinc coating. Forces required to extract stuck armatures from the valve sleeve were measured to range from 1.1 to 18.0 lbs. VRTC also conducted ABS braking tests on a variety of test surfaces that showed HCU failures cause increases in pedal travel and braking distances. Testing also showed that if the driver was able to apply four times the brake pedal force and two times the brake pedal travel, then high-vehicle decelerations could be achieved, however, single or multiple wheel lockups were also occurring.Based on Ford?s response to ODI?s July 20, 2018 information request letter, and complainants' reports to the federal safety agency, ODI identified a population of vehicles with an elevated level of field failure compared to vehicles produced both before and after.Further evaluation of Ford?s response identified that the brake fluid used to produce these vehicles, a specific formulation of a DOT3 fluid provided by CCI Corporation between February 2006 and July 2009, differed from the brake fluid used in other vehicle populations. ODI used the correlation of fluid specification and elevated field failures to identify a vehicle population exhibiting a defect trend. The complaints, crashes and injuries cited above, and the 14 recovered HCUs involve vehicles from this population.On December 18, 2019, Ford submitted safety recall (19V‑904) to remedy HCU failures on the MY 2006-2010 Ford Fusion, Lincoln MKZ, and Mercury Milan vehicles manufactured with the suspect CCI brake fluid formulation. Ford will function test the HCU and replace the DOT 3 brake fluid with an improved DOT 4 brake fluid. If the HCU fails the function test, Ford will install an HCU with a different armature coating (black oxide). HCUs with black oxide coating were fully phased into Ford?s new vehicle production by MY 2016; these HCUs do not appear to be experiencing armature corrosion. ODI notes that the non-recalled EA18-002 subject vehicles, which were manufactured with a different specification brake fluid, did not display an elevated level of field failures like the recalled vehicles.Based on available information, Ford?s rec

EA18002

Extended Braking DistanceOpened December 20, 2016, closed May 4, 2018

On December 20, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 16-017 to investigate reports of braking concerns in model year 2007 through 2009 Ford Fusion and Mercury Milan vehicles.Complainants report that after an ABS braking event (caused by braking on a slippery or uneven surface) the brake pedal moved towards the floor and the distance in which the vehicle stopped increased beyond what was expected by the driver.The cause of the problem appears to be the Antilock Braking System (ABS) Hydraulic Control Unit (HCU), a component manufactured for Ford by Continental Automotive Systems.Hydraulic control valves within the HCU can experience corrosion and become stuck.In some cases, braking returns to normal when the valve(s) subsequently become unstuck.The intermittent condition proves difficult to diagnose and complainants report having several brake system components replaced only to have the condition return.ODI has identified 544 reports submitted to the agency that relate to this issue in model year 2006-2012 Ford Fusion/MKZ and MY 2006-2011 Mercury Milan, the subject vehicles.Complainants report an increase in pedal travel which in some cases resulted in going past expected stopping points or having to steer to avoid contacting another vehicle; twenty six report a crash with 3 injuries alleged.The Ford reports shown above, which are from PE16-017 and involved the scope discussed above, were similar in content and identified 7 crashes without injury.During PE16-017, ODI was able to recover HCUs from some complaint vehicles, including some from the reported crashes.The recovered HCUs were sent to the federal safety agency's Vehicle Research and Test Center (VRTC) in East Liberty, Ohio for evaluation.VRTC was able to confirm stuck valves and corrosion of the zinc coated control valves, and it's testing indicates that HCU failures cause increases in pedal travel that may affect braking distance.According to Ford, newer version HCUs have a different coating on the affected valves that do not currently appear to be experiencing corrosion.In it's response to ODI's information request letter, Ford described analysis of two failed HCUs removed from complainant vehicles.In both cases, a gelatinous material found inside the HCU prevented control valves from properly returning to the closed position after actuation.Ford found that an interaction between the valve coating and brake fluid was the likely source of the gelatinous material.It acknowledged that stuck valves can result in increased pedal travel but maintains the affected brake circuit will develop pressure and respond if the brake pedal is pressed sufficiently.While it has not identified an unreasonable risk to safety due to this issue, Ford states that it continues to investigate the possible causal and contributory factors including additional engineering evaluations and testing.An Engineering Analysis has been opened to assess the scope, frequency, and safety-related consequence of the alleged defect.Based on information received during PE16-017, the scope of the investigation has been increased to include another model, the Lincoln MKZ, and to expand the model years of the subject vehicles.

PE16017

What 2009 Mercury Milan owners say

Most recent owner complaints, unedited.

Filed Jan 2, 2025 · Brakes · 100,000 miles · IA

The contact owns a 2009 Mercury Milan. The contact stated while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard. There was no warning light illuminated. The contact engaged the parking brake to stop the vehicle. The vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed and determined that the ABS hydraulic control unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic). The approximate failure mileage was 100,000.

Filed Jun 20, 2024 · Airbags, Brakes · PA

Check engine light airbag light brake light on my car they turned them off and they turned on right after

Filed Mar 9, 2023 · Brakes · PA

I received a letter in july of 2021 about the ABS control unit problem my vehicle has. At the moment that control module is non-functional. To date ford has not produced or made available any of the parts needed for this repair and will not even acknowledge the vehicle when I called them. I would like to know how long I have to drive a vehicle with known defective brakes before ford is forced to complete this repair? There is also a brake fluid issue with this vehicle that cannot be addressed until the non-functioning ABS module is repaired. The dealer refused to change the said corrosive fluid because of the non-functioning ABS module.

Filed Jun 4, 2022 · Brakes · IL

Brake pedal going to floor extending stopping distance. Early in 2022 I took it in for recall S1954. HCU passed test and dealer replaced DOT3 brake fluid with DOt4. 5/24/2022 Brake pedal started going to floor again. Dealer performed self test of hcu and electronic bleed hcu and said pedal was somewhat better but needed $400 of brake work to for Brake pads, lining and turn rotors. Car functioned fine for a few days. In early June I was driving on a wet street and put on the brakes. It appeared the ABS system was trying to kick in and suddenly the pedal again went to the floor. I was barely able to miss rear-ending a city bus. I pulled into a gas station, turned the car off. When I started it again the brake pedal went to the floor. After pumping it a number of times it came back up and was again functioning. Took it to dealer on 6/1/22. Dealer again tested the hcu test which once again it passed. They could find no other problems. Dealers recommended replacing the abs modlule and master cylinder to the tune of $1,400. Seems like they can test and find out which part isn't malfunctioning (hcu which is under recall), but cant test to find out which part is malfunctioning (ABS module or master cylinder) There is obviously still serious issue with the brake system on these cars that is not being corrected by the initial hcu recall. It needs to be fixed before someone is killed. There were no warning lights or messages relating to the brakes.

Filed Feb 4, 2022 · Brakes · MI

The problem I am having is with the cars braking system. I have extended brake travel required to stop the vehicle for which I have been issued two recalls. Because of the extended brake travel, I was unable to stop in time and had a front end collision with minor damage, which was not reported. The problem first showed up when I was forced to brake hard a few years causing the ABS to engage. The brake pedal traveled to the floor until the next time the ABS was engaged. Shortly after that, I was issued a recall stating the exact problem I was having. When I took it to my local dealership to get it fixed, they performed a test, changed the brake fluid, and said the system was working properly. It was not. Took it back to the dealership when hydraulic control valve became permanently locked open. They inspected it again and said the ABS unit needed to be replaced but the parts were not available. Contacted FMC customer service, and they were unable to help me either. I asked for a loaner vehicle, and received no response. Since then, I have been issued another recall and am still driving an unsafe car in a Michigan winter. All I want is a safe car to drive.

Filed Nov 5, 2021 · Brakes · IA

2009 mercury milan. Consumer stated that after having safety recall repaired they are still experiencing issues related to the safety recall.

Filed Aug 23, 2021 · Brakes, Driver assistance · VA

Manufacturer Recall Number19S54 the federal safety agency Recall Number19V904 This recall has been on file since: Dec 18,2019. There is still no remedy. I believe this issue is causing my vehicle to have significant delays in braking into a complete stop. The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner, so I would like to file a formal complaint.

Filed Aug 8, 2021 · Brakes · NJ

After receiving the Safety Recall Notice 19S54 in the mail, I contacted my local Ford dealership and set up an appointment. On May 24, 2021, I brought my car to the dealership for this recall. At this time, I explained that the brake pedal was going to the floor intermittently. The car had 134,880 miles on it. The Hydraulic Control Unit was inspected and supposedly passed. So the dealer flushed the brake system and replaced the cap. After leaving the dealership, the car sat for several weeks. Two weeks after driving it again, I noticed that the brake pedal was going to the floor and it was difficult to stop the vehicle. I called the dealer and set up another appointment. The dealer had me wait about two weeks. On August 2nd, I brought my car back to the dealer for the same brake issue (Safety Recall 19S54). At this time the car had 135,492 miles. Again they inspected the brakes and the Hydraulic Control Unit. This time they found the HCU Assembly to be faulty and recommend that it be replaced. However, Ford Motor Company is refusing to cover this part under the Safety Recall 19S54 because they closed the recall after the May appointment. They want us to pay over $1500 to have it fixed.

Filed Jul 26, 2021 · Brakes · 98,000 miles · CA

The contact owns a 2009 Mercury Milan. The contact received recall notification for the federal safety agency campaign number 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the vehicle experienced the failure stated in the recall. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 98,000. Vin tool confirms parts not available.

Filed Jun 20, 2021 · Brakes · WI

after the brake recall were done 19v-904 there still soft pedal to much travel

Questions about the 2009 Mercury Milan brakes

Does the 2009 Mercury Milan have brakes problems?

Owners have filed 115 complaints about the brakes of the 2009 Mercury Milan, 51% of all its complaints, more than any other problem.

At what mileage do 2009 Mercury Milan brakes problems start?

The typical (median) mileage in owner complaints is 95,000 miles.

Was there a recall on the 2009 Mercury Milan brakes?

Yes, 1 recall: 19V904000. Check your VIN to see if your car still needs the free repair.

What year does the Mercury Milan have bad brakes?

The Mercury Milan model years with the most brakes complaints are 2008 (198 complaints), 2007 (127 complaints) and 2009 (115 complaints).

Other 2009 Mercury Milan problems

Airbags 85Acceleration 10Body 6Engine 6Transmission 4Electrical 3Driver assistance 2Fuel system 2Locks 2Visibility 2Suspension 1Tires 1Wheels 1

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