After hard braking on an icy hill on a rough unpaved private road, the brake pedal went very soft and has not recovered. The car was moving at low speed, 10 MPH or less at the time of braking. Icy patches made the road very rough. When I brake, I held the pedal down so that the ABS would stop the car.
2009 Mercury Milan brakes complaints
Page 5 of 5: complaints 101 to 115 of 115, newest first, as owners wrote them.
I was entering a toll booth at a speed of 5 MPH. My brake pedal lost all pressure and was close to the floor. This happened on 2 occasions. The brake pedal returned to normal after turning the car off and restarting. The situation was triggered by a small bump in the road at the tollbooth. Holman ford replaced the ABS hydrolic control unit and the module. I have the receipt for the repair.
Tl* the contact owns a 2009 mercury milan. The contact stated that while driving at any speed and depressing the brake pedal, the brake pedal failed and seized intermittently. The vehicle was driven to an independent mechanic where the contact was informed that the brake pad had at least 20,000 miles left. The failure recurred intermittently. The manufacturer was notified about the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.
After the anti-locks are used in snow the brake pedal goes almost to the floor. The car will still stop but slowly. To get the braking back to normal I had to brake hard in reverse and forward many times to get the breaking back close to normal. When the anti-locks are used again the same thing happens again. The petal goes back to the floor.
While driving on the highway that was slightly wet the brakes all of a sudden needed to be pushed much further in order to work. I had to stretch my leg down to the floor almost for the brakes to work which was difficult as I am short. The problem went away the next day when the roads were dry again.
A couple of months ago, the front tires of my car hit a rough surface due to road repair on my way home, and instantly I felt the ABS came on and I may have seen a quick instrument light flash. It took a very long distance to stop the car at the following stop sign, because majority of the brake travel was non-functional; I felt I was lucky I was even able to stop the car. After returning home, I inspected the brake and saw no leaks or damages in the brake system. After some internet search, I was surprised to see so many similar complaints about the ford vehicles but with no recall information. The cause seems to be the hcu module, possibly some valve could not fully close after energizing, even though many shops replace the master cylinder without much effect. Now my car has evolved from 80% non-functional brake to soft brake pedal with long brake travel. The hcu module replacement costs over $2000. It took me two months to finally decide to bring my car to a ford dealership tomorrow. Then I saw the news article about the nthsa investigation, so I decide to add my case. I believe that there could be many many ford vehicles with soft soft brake pedals on the road, which could cause accidents and lifes.
Tl* the contact owns a 2009 mercury milan. While driving at an unknown speed, the ABS warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the pump motor circuit failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 18,893. Updated 09/22/16*lj
Tl* the contact owns a 2009 mercury milan. The contact stated that the brakes worked intermittently. The failure only occurred when the ABS was activated. The failure occurred approximately six times. During some of the failures, the check engine warning indicator illuminated. The vehicle was taken to a dealer where the failure could not be diagnosed. The manufacturer was not notified of the failure. The failure mileage and VIN were not provided.
Tl* the contact owns a 2009 mercury milan. While driving 10 MPH, the braking system failed without warning. The VIN was not available. An independent mechanic diagnosed the vehicle, but it was not repaired. The manufacturer was notified. The VIN was unknown. The failure mileage was 95,000. Updated 10/07/15*lj
The 1st failure was ,after leaving a gas station, my brake pedal went to the floor without warning. I barely missed the car in front.after 4 months,the same thing occurred after leaving a highway at a light. Ok again for a few months,there was a 3rd incident, but I can t remember the details.I hit a small pot hole and the ABS came on. I lost my pedal again.when I shut the car off, the system reset and it was fine. Now whenever the ABS is used, I lose my pedal without warning. It no longer resets. My mechanic has to bleed the system to get my pedal back. Im afraid to drive the car in bad weather. I have had 6 or 7 brake failures in the last 18 months.
Tl* the contact owns a 2009 mercury milan. The contact was driving approximately 45 MPH and approaching a traffic stop. The brake was depressed when the brake pedal traveled to the floorboard erroneously. The vehicle came to a stop after the brakes were applied repeatedly. The failure recurred three times. The vehicle was taken to an independent auto mechanic who was unable to duplicate the problem. The brake malfunction recurred. The contact planned to take the vehicle to an authorized dealer for further diagnosis. The manufacturer was not notified of the defect. The approximate failure mileage was 87,000.
Filed a complaint about the same issue in july of 2010. In july of 2010, I replaced the brake pads and rotors. I took the car to the dealer to check the calipers as the rear pads on the passenger side were severely worn and the pads on the driver's side were fine. Dealer indicated the calipers were fine, but had no explanation for the uneven wear. I also contacted ford directly and they did not have an explanation as to why the pads would wear so unevenly. Back brakes began pulsating again at 44,000 (only 20,000 on pads). I again replaced the pads and rotors as the passenger side was completely worn and driver's side was less than worn. Drove 15 miles and brakes on passenger side were smoking. Towed car on a flatbed to independent mechanic who said passenger side caliper wasn't working.the rotor was warped from the heat, the brand new pads were scorched and the mechanic advised it was a good thing the car was towed to the garage as it was a good chance the area would have caught fire. He replaced the calipers on both sides, the brake pads and turned the rotor on the passenger side. The pads and rotors only had 15 miles on them. The vehicle is on it's 3rd (4th if you count the pads with 15 miles on them) set of pads and rotors and the second set of calipers. This should not happen on a car with 46,000 miles.
Tl* the contact owns a 2009 mercury milan. The contact was driving approximately 40 MPH and depressing the brakes but the vehicle would not respond. The contact lost control of the vehicle, crossed over the highway and crashed into a post. The contact did not receive any injuries. The police were contacted and a report was filed. The vehicle was taken to an independent mechanic and pending an investigation. The manufacturer was not contacted. The failure and the current mileages were approximately 12,000.
Tl*the contact owns a 2009 mercury milan. While driving approximately 40 MPH she applied the brakes and the pedal began to pulsate. The failure began to recur whenever she applied the brakes. She examined the vehicle and noticed that the brake pads were excessively and unevenly worn. The vehicle was not taken to be examined for the cause of failure and was not repaired. The failure mileage was 21,000 and the current mileage was 24,000. The VIN was unavailable.
I own a 2009 mercury milan. I brought it in to the dealer on february 4 2010. The complaint was that I was hearing a noise upon braking in forward or reverse. The dealership said that they found the noise. The brake pads in the rear brake caliper were sliding back and forth in the bracket. I was advised that this should not be happening but , it is ok to take the vehicle and drive it this way. I asked what should be done to correct this. They said that they did not know how to fix this problem and had to notify ford to find out. This has been over a week ago. I have called the dealer back several times. They assured me they would get back to me by the end of the day. That still has not happened. I do not feel safe driving this vehicle. It is still under warranty. How should I move forward on this matter.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2009 Mercury Milan?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history