Power steering does not work. Was working fine and just turned the car off one night and the next morning I could not steer. Its a 2010 milan with 78,000 miles on it. I'm worried to see what this costs. Ford should stand behind these troubles.
2010 Mercury Milan steering complaints
Page 7 of 9: complaints 161 to 190 of 248, newest first, as owners wrote them.
The power steering not working at all, read online on report on similar case. Ford has recall for this issue, but only for cars from 2011 and beyond.
A few weeks ago, I had a hard time steering my car at an intersection. When I tried steering, the car would shake as I turned. Although the roads were wet, my tires are relatively new, so I new it wasn't the traction. I turned off the electronic steering assistance and it started turning again. A few days ago, I was turning, the roads were damp, but not wet and I had my steering assist on (it goes on by default). When I tuned, the car went the opposite way of the direction I was turning. I had to turn off my steering assist in order to regain control of my car. There were no alarms, notice or alerts on my control panel. Also, when it's been a hot day or a cold day, the car won't start.
Complete power steering failure!! My wife parked the car in the driveway on 12/6 as normal. The next morning she attempted to leave and the car had no steering. Car started and runs normal but no power steering at all. The car cannot be driven. I investigated posibilities that evening and checked all relevant fuses to no avail. I began researching potential problems via internet and was amazed to learn ford knows about this serious issue. In fact, they have recalled multiple models and years but excluded the 2010 milan even though it has the same steering system!!! I contacted the dealer where purchased and they offered no help except to tow it in and they will dignose. There is a plethara of complaints and investigations regarding this problem. All the information I've found is very clear..this is serious problem and significant expense ! This must be addressed by ford and corrected. They know the problem exists with this steering sytesm but are denying their responsibiliteis to customers for fair resolution!
Received a message "power steering assist fault" and the wheel became very hard to steer. Did not receive a service warning and we were driving with our grandchildren in the car. Very disturbing. The vehicle has about 60k miles and the steering go out????? The charge to repair is will over $2k. No warning. Very dangerous!!!! Must happen often because our local dealer stocks the item but any other time I had maintenance done the part had to be ordered. Hummmmmmm?
While I was driving my child to school out of no where right before I turned the corner to get onto the freeway service drive a bell went off in the car and on the screen it said power steering assist failure and at that point I could no longer steer my vehicle. I had no control over it. I literally had to back up and it took me 15 to 20 minutes to get back into my driveway because I couldn't turn the wheel it was extremely hard to do.
Advance trac service power steering lights came on while driving ..then my car steering wheel got lock couldn't move it all .drop my car off 09/20/16 and pick it up october 21 pay about $2000 to pick it up. It broke down the same day, , got it tow the same day. Pick it up monday oct 24,2016 drove fine. Oct 25, 2016 on my way to work broke down again had to get tow october 25, 2016 to the dealership capital ford 5411 charlotte nc here now waiting so angry getting the run around.
Tl* the contact owns a 2010 mercury milan. When the ignition was turned to the on position, the power steering failed and the warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 81,000.
The power steering in my car has failed and it is only 6 years old. The dash reads "power steering assist fault" when I turn it on and I cannot move the steering wheel. The car is still being financed, yet the steering has gone out and the cost of repair is through the roof. There has been a recall on 2011 mercury milan power steering for the same issue. Why have the 2010 not been recalled? This is ridiculous. My car is worthless and unable to be driven or sold.
While in process of a turn the vehicle lost power steering abilities. It started to retract from the turn then lost the ability causing the vehicle to go off at an angle and hit a parked vehicle. 2 days prior to the accident the it was discovered that there might have been an issue that would need addressing because it felt like the vehicle lost power steering briefly. After the accident we discovered a recall for power steering problems on the vehicle but my vehicle wasn't part of that recall. There was a police report filed and a claim. We don't have the paperwork yet as this just happened. I have included pictures from the accident.
Tl* the contact owns a 2010 mercury milan. When the ignition was started, the power steering failure indicator illuminated. The dealer was unable to locate a failure. Shortly after, the failure recurred several times and the power steering seized completely. The vehicle was towed to an independent mechanic who stated that the electronic power steering module failed. The manufacturer was not notified of the failure and no repairs were made. The VIN was invalid. The failure mileage was 130,000.
The vehicle was in motion on a highway going 65 MPH when suddenly the advancetrac light illuminated and a message appeared (power steering malfunction service now). I had to use great force in order to turn the wheel just to exit the highway and safely park my vehicle. The estimated cost for repairs are completely ridiculous for a person who is financing the vehicle. In addition, the later model mercury milans have been recalled for the same issue; however, the 2010 milans were somehow left out of the recall and that is completely asinine. It should be included immediately in that recall.
My car was parked. When I started my car, the power steering didn't work. I got a message on the dash to the effect: "power steering default." I turned off the ignition switch and started the car again. Same problem. I turned off the ignition switch again and waited two or three minutes. When I started the car again, everything seemed to work ok. My wife says it has happened to her before.
Tl* the contact owns a 2010 mercury milan. While driving approximately 40 MPH, the power steering suddenly failed and the power steering warning indicator illuminted. The contact took the vehicle to the dealer where it was diagnosed that the steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.
Beginning in july 2016, I began to experience a "power steering system failure" message upon starting my 2010 mercury milan. Given that it was an infrequent occurrence, I followed the manual's instruction to turn off the car, wait for 10 to 15 seconds and then restart it. This action would clear the error code, and I would be able to steer the vehicle. However, within the last few weeks, the error message has occurred much more frequently. As such, I took the vehicle to the local ford dealership, and was told the power steering control module needed to be replaced due to an actuator being stuck open. Please consider adding the 2010 mercury milan to the already mandated recall.
Tl* the contact owns a 2010 mercury milan. While driving approximately 30 MPH, the power steering failed and the traction and power steering warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Complete loss of power steering the recall has been done for 2011-2012 fusions and 2011 milans . My 2010 milan has the same exact parts and I can find all the same complaints of the steering going out on the 2010 year vehicals. I can't believe the federal safety agency let ford get away with when there is definitely a safety problem with the steering. I have had the problem both when just starting and while driving. These cars are not safe. It has happened many times to lots of people
My 2010 mercury milan power steering just went out for no reason. I was taking my husband to the airport and the first indicator was service power steering and when it came on and it just got tough to turn. Two days later another indicator service power steering now came on. I have researched and found out that there are plenty of people that have experience the same thing I have. They sent out a recall for the 2011s but we as owners of a 2010 are experiencing the same thing. Ford needs to sent out a recall for this problem because it can cause some serious wrecks and even death luckily I was able to drive home okay. Now I can barely turn the steering wheel so I am not driving this car.
While driving down the road loses all power steering there was a recall on the 2011 mercury milan which have all the same parts why wouldn't they recall the 2010 milans? This has happened 3 times where the power steering will just go out than when I shut the car off and restart it works again. There is no way I would trust my wife or child driving this car.
Power steering assist failure that locks the steering wheel so the car cannot be driven. There is a recall for the 2011 - 2012 mercury milan #15v340000 but the recall does not include the 2010. This is a costly $1800 repair in which others have also complained about this very issue in the milan.
The power steering went off with no warning what so ever
While pulling into a parking lot from a city street in the middle of the turn the power steering on my 2010 mercury milan went out. It started with a warning on the display "service power steering now" followed by "service advance trac" along with the warning bells. The steering wheel was very difficult to turn but made it safely into a parking spot. Turned the car off and waited a few minutes. Turned the car back on and immediately received the "service power steering now" followed by "service advance trac" along with the warning bells. Took the car to the dealer and the power steering gear had to be replaced as it had failed. Spoke to the dealer as there was is a recall for the same item but only for certain 2011 milan. The cost was over $1700 to replace.
There is a power steering assist failure that locks the car up and disables any driving abilities. I noticed there are recalls for this problem for the 2011 model of the mercury milan and the ford fusion which is the same vehicle.
On july 1st I was making driving on the frontage road in my 2010 mercury milan and all of a sudden my passenger tire blew out so I pulled over to check what happened and when I came back to the car "service power steering" and "service advance trac" were lit up on my dash board. We changed the tire to the spare but when we were ready to drive the steering wheel was very difficult to move side to side. Luckily a family member lived near by so we were able to take the car there but the steering wheel was still hard. The next day we went to go get a new tire to replace the spare thinking maybe it was the spare that caused the service messages to appear on the dashboard but even with the tire change the steering wheel is still not able to allow any sort of turning motion unless there is an extremely strong effort to turn it. I'm aware that this exact incident also happened to another customer. I'm also aware how there's a recall on the 2011 but not on the 2010. A recall needs to be given for this year also because I've seen many complaints about the electrical power steering and advance trac. It's not right for us to have to cough up 1000 to fix something that is a defect in the car. I still owe on this car and don't plan to just have it sitting there with no use to it and throwing money down the drain. Please investigate these incidents of power steering and advance trac on the 2010 mercury milan so we too can get the recall that we need!
January 15 2016 I was driving my 2010 milian, went to make a left turn and my steering went out, then my dashboard lit up saying service power steering and advance trac system needs attention, then my passenger front tire blew. Ive seen where the 2011 milian has had a recall on this same issue that my 2010 milian is now having, I havent been able to drive my car since january and I still have 3 years of payments on a car I can't drive. So please send out a recall notice for the 2010 milian so I can start driving my car again.
"takata recall" on my way home from work white smoke comes out of the exhaust pipe then the check engine started flashing really fast then stopped. I made it as it as far as my street then the check power steering/ advanced tran warning flashed and as I turned in the driveway the power steering completely gave out and flashed service power steering now. I just purchased this car and I am making payments now I have to fix my power steering. Wow
Tl* the contact owns a 2010 mercury milan. While the vehicle was parked, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. In addition, "power steering assist fault" was displayed across the message board. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000. Updated 07/12/16*lj the consumer stated there were no codes, when the dealer hooked the vehicle up to the computer. Updated 07/14/16.
"service power steering now" "service advance trac" lights appeared while driving and nothing seemed to be wrong at that time and then turned back off. Turned car off and parked for over an hour. Started the car the lights flashed back on and the power steering went out. This is not covered under a recall even though the 2011 mercury milan is covered under the recall. Called ford and they said the only way to even have this covered is to pay a fee for the car to be diagnosed under the recall and have it sent in to the special service support center. They may not cover the issue, even though all the other related vehicles have been recalled for this same issue. I am still paying on my car and should not have to fork over $2000 for this to be repaired when others don't have to pay a dime for the same exact thing.
"service power steering" appeared on dashboard while driving. I had noticed the car seemed to be pulling to the right but power steering was working. I then parked for awhile and when I restarted the car the warning stated "service power steering now" with also a warning stating "service advancedtrac". Now when I tried to drive, the power steering was completely out. I was able to drive it home but it is not a condition to drive with on a regular basis. I looked on the internet and saw this model milan 2010 was subject to recall for power steering failure: ford recalls nearly 423,000 vehicles for power steering problem. Associated press "in october, the federal safety agency began investigating complaints of power-steering failures on three ford motor co. Midsize car models. The probe covered 938,000 ford fusion and lincoln mkz cars from the 2010 through 2012 model years, as well as the 2010 and 2011 mercury milan. According to a class-action lawsuit filed in june about the matter, the problem could affect more ford models, including the compact focus." http://www.latimes.com/business/la-fi-ford-recall-20150527-story.html but when I called ford and gave my VIN they said my model wasn't covered. But again after a web search I saw numerous consumer complaints about this potentially dangerous problem on this 2010 milan model: http://www.carcomplaints.com/mercury/milan/2010/steering/steering.shtml http://www.arfc.org/complaints/2010/mercury/milan/steering/problem.aspx so if the very same problem occurred on my model that occurred on other models that were covered, I think this model year of the milan should also be covered. I think it is notable in the la times article it said other models may be effected. So even though the 2010 milan wasn't covered previously, common sense will prevail and it will be covered.
Tl* the contact owns a 2010 mercury milan. The contact stated that while driving at 30 MPH, the service power steering and the service advancetrac warning lights became illuminated. Then the steering wheel became difficult to turn. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 117,000.
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