2011 Mercury Milan electrical problems

Filed Mar 7, 2026 · Electrical, Steering · IN

1) The electric power steering system failed. The dashboard displayed the message “Service Power Steering Now,” and the steering assist stopped working, making the steering extremely stiff. The vehicle also lost reverse gear, where the engine revs but the vehicle does not move when shifted into reverse. The vehicle is still in my possession and available for inspection upon request. 2) When the power steering assist failed, the steering wheel became extremely difficult to turn, which made the vehicle harder to control. This created a safety risk when attempting to turn or maneuver the vehicle in traffic or parking areas. Additionally, the inability to use reverse gear could create a hazardous situation if the driver cannot back out of traffic, parking spaces, or other areas. 3) The problem has not yet been inspected or confirmed by a dealership or independent service center. 4) No, the vehicle has not been inspected by the manufacturer, police, insurance representatives, or other parties. 5) The dashboard displayed the message “Service Power Steering Now,” and the steering assist stopped working. The problem appeared suddenly when the vehicle was started. The steering immediately became extremely stiff, and the warning message appeared at that time. This failure created a serious safety hazard because the steering assist stopped working without warning, making the vehicle extremely difficult to control. A sudden loss of steering assist can increase the risk of a crash, especially when turning, parking, or driving in traffic. I am concerned that other drivers could experience the same sudden steering failure. The vehicle displayed the message “Service Power Steering Now,” and the steering immediately became extremely stiff. The vehicle is currently undriveable in reverse and difficult to steer safely.

Filed Feb 6, 2017 · Driver assistance, Electrical · 80,000 miles · OH

The vehicle lost control of power steering. Now displays service power steering now. I noticed that there has been a recall on other 2011 mercury milans, but not mine. This seems very unsafe, and not an affordable fix. This issue needs to be repaired on multiply ford vehicles. I could cause loss of control.

Filed Jan 1, 2016 · Electrical, Lights · 58,900 miles · IA

Driver's side brake light stays illuminated all the time while vehicle is on and while driving, instead of only turning on when brake is pressed down. In november I noticed the driver's side brake light begin to flicker while parked. Since it is a malfunction with the LED lights, the entire brake light housing would have to be replaced, a roughly $410 repair. For as often as I have seen other 2011 mercury milan owners complain about this, you would think this would have been recalled already. I have been told the brake light constantly staying on is distracting and very bright to other drivers behind me.

Filed Nov 18, 2014 · Electrical, Lights · 50,000 miles · TX

Break lights stayed on /illuminated when head lights were on thus having no brake lights at night. Luckily , my husband was following behind me in his vehicle and noticed I had no brake lights. Dealer replaced both tail light assemblies due to an electrical short.($1100) this is dangerous driving at night. Manufacture needs to recall their faulty tail lights.

Filed Nov 8, 2014 · Brakes, Electrical · 46,125 miles · FL

The left rear brake light is not functioning. This light is not a normal incandescent bulb. It is an LED that is not owner-serviceable. The only fix is that the entire taillight assembly needs to be replaced by the dealer at a cost of approximately $400. Any buyer's expectation is that when a light bulb burns out, we should be able to replace it ourselves for fifty cents. Since this 50-cent item is now unexpectedly $400, the net effect is that all owners will continue to drive around with two of three, one of three or no brake lights at all. This should be an immediate safety recall. *tr

Filed Sep 17, 2014 · Brakes, Electrical · 31,000 miles · NY

I was made aware of my tail light not functioning when I applied the brakes. When I tried to replace the bulb, I soon learned that the brake light is LED and a sealed unit, making it virtually impossible to repair. The replacement unit is astronomically expensive, prices between $150-$350 used. If the unit had a replaceable bulb, then I wouldn't even be writing this. I understand that nothing will most likely be done about this, but it is worth noting that this is a safety concern that needs to be addressed.

Filed Jun 4, 2014 · Electrical, Lights · MA

I am the owner of a 2011 mercury milan less than four years old and with almost 25,000 miles on it. Recently the left rear tail light / brake light assembly burned out on me. I took my car to a local ford dealer and they told me that there is no way to repair the tail light / brake light assembly, and that the solution is to replace the tail light / brake light assembly. I had it replaced for over $400.00 I am disappointed in the life span of this important piece of safety equipment. I am also disappointed that ford would design this important piece of safety equipment in such a way that it cannot be repaired. I would like the federal gov't to look into this issue.

Filed May 29, 2014 · Brakes, Electrical · 42,000 miles · MN

Was stopped by a policeman because he said my right taillight was going crazy, blinking, acting wrong for a braking process. I had no indication that my right tail light did not work and also that my right signal light did not work. There is no indication that the blinker was not working. Prior to being stopped by the policeman, I had a driver shake their head at me when I was trying to change lanes to a right lane and she would not let me in to exit right. I did not know that the right signal was not working. This is an extremely unsafe condition because the car doe not register any indication that the light is not working for the brake and also for the signal. In addition, ford will not replace these light assemblies without charging for them, which cost $500 each. It is not a simple bulb replacement, but instead an entire tail light assembly for $500. I had mine replaced but only because the dealer argued with them and I had to pay $100 deductible for my extended warranty. The dealer told me that if the left tail light goes out, this cost will not be covered by ford and I will have to pay the entire cost of $500. Just the fact that this is a serious safety issue, I would think this would be a recall event. This tail light issue is also occurring on other ford cars, including the lincoln mkz.

Filed May 28, 2014 · Electrical, Lights · 24,800 miles · PA

I purchased a mercury milan with 13k miles on it. This vehicle was a certified pre-owned car with a full warranty. After driving it 10k miles, the right rear tail light does not work and the whole right rear taillight assembly must be replaced. This part in not under warranty and will cost $219. To replace. This seems to be a recurring problem for ford based on owner comments and should be recalled and replaced by ford at no charge to its customers. This is definitely a safety hazard as the person behind you will not see any lights indicating you are stopping or slowing down.

Filed Aug 30, 2013 · Electrical, Engine · 59,000 miles · MO

I was driving approx 25mph when my vehicle suddently started jerking back and forth, there was no acceleration, and the wrench light came on. I pulled over to the side of the road and turned off the car. When I turned it back on minutes later, it seemed to be back to normal. I proceeded down the road and made it about 3/4 mile when it did it again, this time in the middle of the intersection. I was able to coast through and pull into a parking lot. The dealer towed it in and said it is the engine throttle body. They state the part is on national backorder until november (3 months away!), with 25,000 cars currently waiting for this part. I don't see how there can be this huge of a problem but no recall yet. Ford really needs to take responsibility for this malfunction.