While driving the vehicle a warning came on stating power assist failure. Car had manual steering only. The first time it happened it went away when the car was restarted. No such luck this time, warning stays on and no power steering. Luckily I was on straight roads both times. I see there was a recall on this but the dealership says there is none??
2011 Mercury Milan engine problems
24 complaints (13% of all complaints for this car). Typical mileage when it fails: 48,000.
- owner complaints
- 24
- of this car's complaints
- 13%
- typical mileage
- 48,000
- crashes
- 0
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Mercury Milan engine problems in other years
Specific symptoms reported on the 2011 Mercury Milan engine
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Loss of power 25Check engine light 13Stalling 8Engine failure 7
Related recalls
No recalls on record for this model year.
Related investigations
Electronic Throttle Body Malfunction
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting in intermittent electrical connectivity and reduced engine power. When this condition occurs, the Malfunction Indicator Lamp (MIL) or Wrench light will illuminate and the vehicle may enter a limited limp home mode.Ford?s trade name for the feature is Failure Mode Effects Management (FMEM) mode.In this mode, engine power and vehicle speed are reduced, while full function of the power steering, power braking, lighting, and climate control systems are maintained.ODI?s complaint analysis indicate that the predominant failure mode involved reduced motive power associated with the limited limp home mode with engine speeds limited to approximately 900 RPM. Analysis of warranty claims provided by Ford identified 59,807 claims related to ETB replacements and approximately 50 percent of claims are associated with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed.Ford described several factors where the ETB motor may fail resulting in DTCs P2111 or P2112 but the failure is not an existing stuck open or closed ETB valve position.According to Ford, the ETB control strategy provides the driver with three FMEM modes that allow varying degrees of vehicle mobility depending on the severity of the fault detected.DTCs associated with stuck open or closed throttle valves are designated the highest failure severity resulting in engine speeds limited to high idle corresponding to the limited limp home mode.Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability.Other FMEM limp modes may result in reduced engine performance but will maintain vehicle speed above 20mph. During this investigation, Ford and its suppliers, Delphi and Igarashi, updated the powertrain control module (PCM) software to include a throttle body motor cleaning cycle during key-on and modified the ETB internal motor components design, surface finish and material composition to improve durability. Additionally, Ford developed a remedy procedure and issued a special Customer Satisfaction Program (CSP) 13N03 extending the ETB warranty coverage and instructing dealers to update the powertrain calibration to improve vehicle performance in the event that intermittent electrical connectivity of the throttle body motor contacts occurs. The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle, all vehicles are eligible for the program through January 31, 2015 regardless of mileage.Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the PCM to the latest calibration. The bulletin was sent to dealers on January 17, 2014 and the owner letter mailing began on January 27, 2014. See the investigative file for copies of Ford's bulletin and owner letter. This preliminary evaluation is closed. The closing of this investigation does not constitute a finding that
PE13003
What 2011 Mercury Milan owners say
Most recent owner complaints, unedited.
Our car suffered loss of power and erratic throttle (surges of forward movement even when foot not on the throttle) several times in january 2017. Car unsafe to drive, would leave stranded in the middle of high-speed traffic on highway. Diagnosed with a bad electronic throttle body by russel and smith ford dealer in houston, replaced 1/19/17 under "ford customer satisfaction program 13n03." on 8/28/17 same symptoms occurred, intermittent power acceleration and loss of acceleration while at speed. Taken to brandon ford (florida) that day, again diagnosed with a bad electronic throttle body, which was replaced. Picked car up 8/31, and within 1 hour we lost power while at speed. While at a red light, car surges forward even with brake pedal applied and no foot on the gas. Have again been told it must be a bad throttle body.
As I started the car the drove a short distance then it started to buck then the wrench sign came on the dashboard. I checked the manual and it said throttle/transmission. I switched off the car and started again then a few seconds it happened again. After shutting down for five times I managed to get home safely. No indication whatsoever prior to this happening.
Vehicle lost most engine power. Could only be driven at low speed. Turned ignition off and then re-started. Vehicle then seemed ok until it did it again......and again and again. Took vehicle to dealership where they replaced some valve and gave the car back to us. Car did not make it 2 miles before it exhibited the initial problem. In other words "they fixed nothing for the price of around $500.00." the vehicle is now going back to the de.... Stealership.
Vehicle traveling at 55mph and wrench light came on. Vehicle engine did not stall but dropped rpms and would not respond to pressing the accelerator. Vehicle slowed to a crawl onto the shoulder of the highway. After putting car in park and shutting off engine and then starting up again the wrench light went off and the car ran fine. This has happened several times in the past few days even on the interstate with heavy traffic behind me...I have almost been rearended several times while I was trying to get off the road out of traffic!!!
Wrench and engine light came on. Vehicle would not go beyond 5 MPH. Waited and turned the car back on.,engine light stayed lit and was able to get home. I took the vehicle to autozone and received a diagnostic code p2111: throttle actuator control system, tachometer open or shorted. Called ford and they are aware but stated that they will not repair with a recall being issued.
Tl* the contact owns a 2011 mercury milan. The contact stated that while driving approximately 55 MPH, the service warning light illuminated as the vehicle suddenly stalled. The contact stopped the vehicle and turned the engine off. After restarting the engine the vehicle operated normally. The vehicle was diagnosed by an independent mechanic but the defect could not be duplicated. No repairs were performed on the vehicle. The manufacturer was not notified. The failure mileage was 41,000.
The vehicle was running normally but suddenly faltered and entered the "limp home mode" where the engine speed is limited to 900 RPM. I turned off the busy street on to a side road and turned off the engine. Upon restart, the engine ran more or less normally, albeit with the check engine light illuminated, for a few minutes and then entered "limp home mode" again. This happened twice more on a 4 mile drive.
Driving near 55 MPH on local highway and applying pressure to gas pedal to accelerate. Felt and heard a 'clunk'. Vehicle immediately lost ability to accelerate with pressure applied to gas pedal. Exited to shoulder. Noticed yellow service (wrench) indicator light was on. Put the car into park and turned off ignition. Re-started vehicle; service indicator light did not come back on. Put the car into drive and re-entered traffic flow. Did not have an incident in another 30 miles of driving. Took the vehicle to dealer for diagnosis. Dealer diagnosed problem as requiring new throttle body. Very dangerous situation.
Driving on a straight away the vehicle suddenly makes a noise as if it were shifting very hard although it was not. Immediately lost acceleration and dashboard light illuminates. Pulled vehicle to the side of the road and RPM needle bounced as car lunged but would not accelerate. Called for roadside assistance and my dealer's service department who knew based on my description a possible cause. Vehicle towed to dealer, diagnostics proved throttle body needed to be replaced. Repair made. Research proved that this is a known problem but no recall has been made. It was a very foggy morning and several multi car accidents had been reported. Had I been on busier stretch of road at the time of the break down I could have easily been killed with slowing down suddenly and without any evident cause. A recall should be issued and refunds made to those who have already experienced this failure.
Questions about the 2011 Mercury Milan engine
Does the 2011 Mercury Milan have engine problems?
Owners have filed 24 complaints about the engine of the 2011 Mercury Milan, 13% of all its complaints.
At what mileage do 2011 Mercury Milan engine problems start?
The typical (median) mileage in owner complaints is 48,000 miles.
Was there a recall on the 2011 Mercury Milan engine?
There is no recall for this problem on this model year.
What year does the Mercury Milan have bad engine?
The Mercury Milan model years with the most engine complaints are 2010 (169 complaints), 2011 (24 complaints) and 2007 (18 complaints).
Other 2011 Mercury Milan problems
Steering 77Transmission 31Lights 29Acceleration 22Airbags 17Electrical 17Fuel system 17Brakes 12Driver assistance 5Wheels 2Body 1Suspension 1Visibility 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Mercury Milan?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history