The contact owned a 2010 Mercury Milan. The contact stated that while driving at an undisclosed speed, the vehicle was involved in a crash. The contact stated that the vehicle flipped over and landed on its roof of the vehicle. The air bags did not deploy. The vehicle was towed to a local tow yard. The contact was later taken to the local medical center. The contact sustained pain and bruises to the chest area, the left and right knees from the impact of the steering wheel, the middle back, and the left side hip. A Police report was filed. The vehicle was deemed a total loss by the insurance company. In addition, the contact stated that an unknown recall for the air bag was completed in 2025. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Mercury Milan no deployment problems
17 of the 2,520 owner complaints about the Mercury Milan describe airbags did not deploy in a crash, most of them for the 2008 model year.
- owner complaints
- 17
- worst model year
- 2008
- typical mileage
- 89,000
By model year
Often reported together
What owners say
I collided with three parked vehicles and my airbags did not deploy causing me to hit my head
The contact owns a 2008 Mercury Milan. The contact stated while driving 15 mph and approaching a traffic light, when depressing the brake pedal to the floor but failed to stop. The contact stated no warning light was illuminated. The contact stated he crashed into the curb and bent the front passenger side rim which blew out the tire causing the vehicle to be able to come to a stop. The contact stated the vehicle came to a stop. The air bags did not deploy. The contact stated he sustained injuries on both knees and his chest. The contact did not seek medical attention. A police report was not filed. The vehicle was not drivable. The contacts uncle towed the vehicle to the uncle's residence. The contact was able to replace both front driver and passenger tires, the front passenger side rim, and the motor mount. A dealer was not contacted. The vehicle was not diagnosed. The contact, later on, received notification of the federal safety agency Campaign Numbers: 19V904000 (SERVICE BRAKES, HYDRAULIC) and 21V158000 (AIR BAGS), however, the part to the recall was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000. VIN tool confirms part not available. Consumer stated vehicle has not been repaired. * (RECALL RELATED INCIDENT) TS
Tl* the contact owns a 2008 mercury milan. The contact stated that while the son was driving at an undetermined speed, the brakes failed to operate when pressing the brake pedal causing the vehicle to crash into the rear of a second vehicle. During crash the air bags did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle towed away. The vehicle was examined by an independent mechanic who diagnosed that the ABS needed to be repaired. The contact was informed that vehicle was included in the federal safety agency campaign number 19v904000(service brakes) but the parts needed to repair the defect were not yet available. The contact indicated that the vehicle had experience the same failure listed in the recall. The manufacturer and local dealer keller brothers lincoln located at 1030 schaeffer rd, lebanon pa. Were notified of the failure. The failure mileage was 80,000. * (recall related incident) ts
Tl* the contact owns a 2009 mercury milan. The contact stated while driving over a speed bump, she depressed the brake pedal and the vehicle failed to stop. The contact stated she rolled to a stop. The contact stated no warning light was illuminated. The vehicle was taken to tire shop to have the brakes repaired. The contact stated she continued to experience the failure. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) on january 2020 however, the part to do the recall repair was unavailable. The contact stated on 6/25/20220 while driving 10 MPH, when the vehicle in front of her completely stopped. The contact stated she depressed on the brake pedal but the vehicle failed to stop and rear ended the front vehicle. Air bags did not deploy. The contact stated no warning lights were illuminated. The contact stated no one was injured. The police was called but no report was filed. The vehicle was drivable. The vehicle was taken to autonation ford orange park (7700 blanding blvd, jacksonville, fl 32244, (904) 270-9943) that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Vin tool confirms parts not available. The mileage failure was approximately 84,000. *bf
Tl* the contact owned a 2010 mercury milan. While driving approximately 45 MPH, the driver crashed into the rear of a second vehicle. The front end of the vehicle was severely damaged, but the air bags did not deploy. There were no injuries. A police report was filed and the vehicle was towed away. The vehicle was destroyed. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer (sellers sexton ford, 341 vfw memorial dr, st. Roberts, mo) was notified. The contact indicated that the vehicle was previously serviced per an unknown takata recall. The failure mileage was 170,000.
Tl* the contact owned a 2007 mercury milan. While driving at an unknown speed, the contact was involved in a front end collision and the vehicle flipped over. The air bags did not deploy. A police report was filed. The vehicle was towed to lavania towing yard where it was deemed destroyed. The manufacturer was notified. The dealer was not contacted. The contact suffered a fractured sternum that required medical attention. The failure mileage was approximately 190,000.
Tl* takata recall. The contact owns a 2010 mercury milan. The contact stated that the federal safety agency campaign number: 18v04600 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notice in february of 2018. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. *tt consumer stated airbag failed to deploy upon low speed impact. Passenger bruised,sore and with back issues. Updated 10/16/18*jb
Other car failed to yield at stop sign. My car hit the SUV in the door area. My front end and hood are damaged. Airbags did not deploy. My car was in motion on a city street.
Takata recall recieved recall notice on july 2016 as of this date still no parts. Recieved letter november 2017 no passanger to ride in front passenger seat. My vehical was in a car accident in december 2017 and the on the drivers front fender, the airbags did not deploy. Was not sure if they were supposed to.the car slamed into another cars back bumper on the other cars left side. It slid due to road conditions of weather. It was at 3pm on a road with 35 MPH speed limit.the other car was turning without a turn signal.we had the car repaired through our insurance at state farm. $4000 damage.
Related recalls
Air bags: frontal: driver side: inflator module
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S12.
Recall number 21V158000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S05.
Recall number 21V081000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall 19S01.
Recall number 19V001000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V‑384, 17V‑024 or 18V‑046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
- Risk
- If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S34.
Recall number 18V775000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
- Risk
- An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S01.
Recall number 18V046000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S01.
Recall number 17V024000 · Recall details
Air bags: frontal: passenger side: inflator module
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
- Risk
- An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
- Remedy
- Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S01.
Recall number 16V384000 · Recall details
Questions about the Mercury Milan no deployment
Which Mercury Milan years have airbags did not deploy in a crash problems?
The model years with the most reports are 2008 (5 complaints), 2010 (5 complaints) and 2007 (3 complaints).
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