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Mercury Monterey adaptive cruise problems

14 of the 453 owner complaints about the Mercury Monterey describe adaptive cruise control problems, most of them for the 2004 model year.

owner complaints
14
worst model year
2004
typical mileage
77,450
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

What owners say

Filed Mar 17, 2014 · Acceleration, Brakes · 100,100 miles · KS

Brake pressure switch triggers traction control off light, and cruise control will no longer work.

Filed Apr 30, 2013 · Acceleration, Transmission · 30,000 miles · NY

Tl* the contact owns a 2006 mercury monterey. The contact stated that the transmission failed intermittently and slipped out of overdrive. The contact also stated that the cruise control failed to engage while it was set. The vehicle was not taken to the dealer to have a diagnostic performed. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 30,000. Updated 06/18/13*lj the consumer stated the dealer flushed the transmission, but it did not solve the problem. The dealer stated since the engine light was not on, there was no way to diagnose the problem. The vehicle would lose power and then shift in and out of overdrive. Updated 06/28/13

Filed Aug 27, 2012 · Transmission · FL

2005 mercury monterey. Consumer states problem with vehicle transmission *tgw the consumer stated the transmission was serviced at 75,000 miles three months ago. The consumer received a letter from ford stating the torque converter may fail due to worn gears in the converter. The letter also stated the parts were not available and he would be contacted when they became available. However, on july 10, 2012 the consumer was traveling on the interstate with the cruise control set on 68 MPH, when suddenly the vehicle lost power at about 200 yards from an exit ramp. He was able to coast off the interstate to a safe place and had the vehicle towed to the dealer. After the torque converter was replaced, the technician stated the second gear in the transmission went out.

Filed Jul 20, 2012 · Transmission · 98,000 miles · VA

Traveling on cruise control @ 70 MPH in left lane of 4 lane divided hwy....vehicle started to slow down and RPM increased. Coasted to a stop to the shoulder across heavy traffic. Engine ran normally but vehicle would not move forward or aft on its own power. Dealership ideed problem as sheared shaft in transmission. Tranny was replaced at my cost with a ford rebuilt (has same shaft part that sheared in the original). Have received initial recall notification but nothing else. Bottomline: no luck to date on recall.

Filed Jun 18, 2012 · Transmission · 118,000 miles · MO

Tl* the contact owns a 2004 mercury monterey. The contact stated that while driving 70 MPH with the cruise control engaged, there was a rapid increase in the engine rpms but the vehicle did not accelerate further. The contact disengaged the cruise control and applied pressure to the accelerator pedal. The vehicle did not accelerate when the contact applied the accelerator pedal, but there was an increase in the engine rpms. The vehicle was towed to an authorized dealer and was in the process of having the failure diagnosed. The manufacturer was notified and the contact was informed that the vehicle was included in the recall associated with the federal safety agency campaign id number 12v006000 (power train:automatic transmission:torque converter). The failure mileage was 118,000. The consumer stated the vehicle lost all forward acceleration on the interstate while driving 70 MPH. The consumer stated when he arrived home, there was a recall letter in the mail. However, there were no parts available. Updated 07/31/12

Filed Sep 26, 2011 · Acceleration, Transmission · 124,800 miles · MN

It is a well cared for 2004 that all of a sudden started to have a little shake when accelerating. Once I got up past 50-55ish it almost went away. I assumed I had a wheel out of balance so when I had it in for an oil change a few days later, I had them do a rotation and balance. That really didn't fix anything and it got worse. If I was accelerating up hill(which I have to do a lot since I live at the bottom of a hill) then it was like I was driving over hundreds of broomsticks that someone had lay across the road. I took it to a shop (not my usual one, but it was very close to home) to see what they thought. They looked and said cv shaft. When I was able to get it into my regular shop two days later, they looked at it and said 'found transaxle output shaft bearing on right side axle very loose causing excessive movement with right axle.' he said the right axle was basically loose where it attached to the transmission. They said they would have to research if it was actually a bushing or a bearing in order to tell me the repair cost. Monday morning I get a call saying basically I need a new transmission. Now the vibration isn't as bad, but is still there. It also feels like it is wanting to take off while I am driving at a constant speed. Not chugging out, but like all of a sudden it gets a little surge of power then stops. Almost as if someone else is tapping on the gas pedal, then letting off. This happens whether I am using the cruise control or not.

Filed Sep 17, 2011 · Transmission · 95,000 miles · OH

Our family of five was traveling in the middle lane of a three-lane highway with the cruise control set at 60 MPH. We encountered a hill and -'' without warning -'' the vehicle tachometer violently increased RPM and we began to slow down. Fortunately the traffic was light and despite the road construction, there was a shoulder to safely pull onto. While we are grateful that there was no accident and that everybody escaped any harm (especially our three kids in car seats), I would hate to think about what could have happened during "''rush hour"' with a tractor trailer behind me.

Filed Jul 6, 2011 · Transmission · 69,000 miles · OH

As per your website defect investigations. My 2005 mercury monterey I was driving on the freeway at 65 MPH and all of a sudden the engine RPM rose up rapidly. I at first thought there was a problem with the cruise control. But no it was the transmission. As your investigation shows it was a stripped output shaft and the torque converter. I am having it repaired today. I would like to know if ford is doing anything about this problem ??? My vehicle has only 69,000 miles on it. I am the original owner. Thank you

Filed Mar 30, 2011 · Transmission · 40,000 miles · MO

2004 mercury monterey driving on highway on cruise control at 67mph when vehicle lost power drifted to lane that was closed to traffic due to highway construction and avoided being hit by traffic traveling behind me had to be towed to a ford/mercury dealership. Was informed that it was the transmission and needed to be replaced at a cost of $3500.00 I am an 80yr. Old women with no other driver and have less than 40,000 miles on this van and feel that this should not have happened. Also feel that there should be some warranty but was told that there is not st.louis,missouri.

Filed Aug 30, 2010 · Transmission · 62,000 miles · MI

Driving home from west side of state to east sideof state and had cruise control on. Had my 2 year old, 4 year old and 5 year old and wife in car. Engine was at 2300rpm and around 65mph. Cruise control was engaging power to maintain 65mph and then RPM flared up to 4000rpm and all loss of power. I was on freeway and barely was able to pull over. Was half on shoulder and part on white lane marker. Could not get car to drive off lane. People were honking and was worried that we would get hit. Could not get kids out of car because of dangerous objects from moving car tires passing by. I have no power in reverse drive, second or 1st. Its like being in neutral with engine revving and no movement. Please advise.

Related recalls

No recalls on record for this model year.

Questions about the Mercury Monterey adaptive cruise

Which Mercury Monterey years have adaptive cruise control problems problems?

The model years with the most reports are 2004 (10 complaints), 2005 (3 complaints) and 2006 (1 complaints).

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