Tl* the contact owns a 2004 mercury monterey. The contact stated that while her husband was driving 45 MPH, the vehicle stalled upon depressing the accelerator pedal. The check engine light was illuminated on the instrument panel prior to the failure. Due to the failure, the vehicle was initially towed to an independent mechanic and then to newton ford south (2010 n main st, shelbyville, tn 37160) where the vehicle was diagnosed with transmission failure. Upon investigation, the contact linked the failure to the federal safety agency campaign number: 12v006000 (power train) however, the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 93,000.
Mercury Monterey transmission failure problems
78 of the 453 owner complaints about the Mercury Monterey describe complete transmission failure, most of them for the 2004 model year.
- owner complaints
- 78
- worst model year
- 2004
- typical repair cost reported
- $3,000
- typical mileage
- 75,000
By model year
Often reported together
Loss of power 11Slipping 5Stalling 4Adaptive cruise 4Won't shift 2Check engine light 2
What owners say
Tl* the contact owns a 2005 mercury monterey. The contact stated that the gears failed to shift into drive and reverse without warning. The wheels spun when the failure occurred. In addition, the transmission was replaced prior to the failure by bill estes ford (450 n northfield dr, brownsburg, in 46112, (317) 852-2231). The failure continued and was taken back to the dealer for further diagnostic testing. The dealer stated that a manufacturer recall had been performed and provided no solution other than stating that the torque converter may need to be replaced. The manufacturer was notified of the failure, indicated that a recall had already been performed, and recommended the vehicle be taken to the dealer for diagnostic testing and repair. The vehicle was unable to be driven. The approximate failure mileage was 145,000.
While driving on a busy road I started to lose power and could not go over 30 MPH. I coasted home and had to call a tow to the dealership, williamsburg ford. The dealer confirmed that the transmission needed to be replaced. There had been a recall on this vehicle in 2012 for the torque converter which was replaced by the previous owner. However, it is obvious that the damage was already done and the transmission went out at 70000 miles which should not happen on any car. I sent you an email previously on this issue and have not heard back. I called ford and they said they wouldn't do anything about it. This is not right and something should be done. They should stand behind their product when it comes to safety.
I was stopped at a four way stop sign in my 2005 mercury monterey. Just as I pressed on the gas to move through the intersection, the transmission let go. I was fortunate that I could coast out of harms way. The car is now immoblie. This is the second catastrophic transmission failure on this vehicle. Transmission failed in july 2012 at 109k miles. Car was repaired according to ford specifications. Second failure on 11-8-2016 at 170k miles. Without warning the transmission disengages and the car does not move forward. A second failure related to the same issue 60k miles after the defect was allegedly corrected is unacceptable.
I submitted a complaint on this vehicle about two weeks ago. I wanted to add some additional information. Just to recap: this 2005 mercury monterey was recalled in 2012 for the torque convertor. The job was completed at a dealership by the previous owner when it had less than 30000 miles. The transmission went out again at 70000 miles. Traveling down a busy road I lost power and could not accelerate over 30mph and the RPM's jumped erratically and the transaxle light came on. Towed it to the dealer that confirmed it was the transmission and then towed it to a transmission specialist. They said the transmission was shot and replaced the following parts: master oh kit, band, piston, servo, torque convertor. The total cost was $1814.00. The mechanic confirmed that this should not have happened at 70000 miles and just a few years after the recall. The original torque convertor must have done more damage than what was repaired in 2012. I feel that ford should pay for the transmission rebuild as it is obviously a result of the original recall.
I have already replaced the transmission on this vehicle and do not want to incur the expense replacing another. With no warning the vehicle acted as if it slipped or popped out of gear as I was going down a fairly busy street. I had lost all gears. I could move the shifter but no gears would engage. I had the vehicle towed to my residence then to the repair shop. Not sure how many complaints regarding this issue you need before notifying the manufacturer to declare a recall, but I'm sure the complaints written on this site represent a very small number of people that have or are having this very same issue as the 2004 and 2005 model year that for some reason did get a recall issued. It is time the 2006 models were included.
My vehicle was inspected the same day the transmission went. My brother was driving it home from the (non-ford) dealership, where he works. I had not had any transmission problems previously. This is what he sent me: "I made a left hand turn out of wawa into the center lane. There was no one coming so I gave it a little more throttle just to gain speed so I could get over into the actual lane. When I did this it almost felt like the trans went from grabbing to just "revving" with no power. I coasted it into giant's parking lot. Once stopped I tried all the gears and it would just rev up and not move." a few days later I had the van towed to a local mechanic. He then told me that "the pump went" and that I needed a new transmission. He also told me to check for recalls because it might have one and it would be fixed for free, instead of paying him tons of money (which I find admirable). With just a little research I found the recall on the 04 & 05's (the federal safety agency action number ea09016). I sent him the articles and links I found to ask if this was my problem, he said yes. This minivan is less than 8 years and has just under 80k miles on it (manufactured in 2/06 but not purchased until the end of april). It's not hard to figure out that I drive less than 10,000 miles per year. It shouldn't need a new transmission! My husband's saturn has almost 200k on it and not needed any major work like this. I fully expected to keep this minivan around for a lot longer than this. It makes me really sad to think of her just sitting in a lot of other non-working jalopies! I was shocked to see lots of the same thing happening to others here on this website with the same vehicle. Please help us! Recall this model year!!! Thank you.
Tl* the contact owns a 2006 mercury monterey. The contact stated that while driving approximately 10 MPH, she approached a traffic stop signal and the transmission failed to operate. The vehicle was towed to an independent mechanic, who informed that the transmission would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 49,000. The VIN was unavailable.
Tl* the contact owns a 2004 mercury monterey. The contact stated that while driving 70 MPH, the vehicle stalled without warning. The contact was unable to restart the engine and the rpms increased. The vehicle was towed to the dealer to have a diagnostic performed. The contact also stated that the transmission was replaced twice however, the failure was not corrected. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000 and the current mileage was 100,000. Updated 9/4/13 *cn the consumer stated the transmission failed four times.
Tl* the contact owns a 2006 mercury monterey. The contact stated that the transmission failed intermittently and slipped out of overdrive. The contact also stated that the cruise control failed to engage while it was set. The vehicle was not taken to the dealer to have a diagnostic performed. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 30,000. Updated 06/18/13*lj the consumer stated the dealer flushed the transmission, but it did not solve the problem. The dealer stated since the engine light was not on, there was no way to diagnose the problem. The vehicle would lose power and then shift in and out of overdrive. Updated 06/28/13
Related recalls
Power train: automatic transmission: torque converter
- What is wrong
- Ford is recalling certain model year 2004 and 2005 ford freestar and mercury monterey vehicles. The torque converter output shaft may fail.
- Risk
- This condition results in a sudden loss of motive power with no warning, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall began on august 9, 2012. Owners may contact the ford motor company customer relationship center at 1‑866‑436‑7332.
Recall number 12V006000 · Recall details
Questions about the Mercury Monterey transmission failure
Which Mercury Monterey years have complete transmission failure problems?
The model years with the most reports are 2004 (50 complaints), 2005 (24 complaints) and 2006 (4 complaints).
How much does it cost to fix complete transmission failure on the Mercury Monterey?
Owners who mentioned a price put the repair at about $3,000 (median of 23 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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