I purchased a 2020 Newmar Dutchstar RV on [XXX] and first noticed the Tire Pressure Monitoring Sytem (TPMS) start to malfunction shortly after. The first indication of the malfunction were nuisance warnings stating tire overheat conditions, followed by constant communication warnings and multiple tires not indicating anything at all. The current state of the TPMS as of today [XXX] is it does not function at all with a constant communication error displayed on the dash panel. I received SF644A-C from DTNA in March 2022 stating the TPMS controller software required an update and some antenna modifications were required. I received FL935A-C and the federal safety agency #22V‑379 in July 2022 stating the same information as the previous notification. I contacted my Freightliner service center, Transwest Truck Center in Fontana California (909) 770-5170 to request an appointment to have the safety recall completed. They stated they were waiting on software and parts from Freightliner. I finally got an appointment on 1-23-2023 to have the recall completed. The recall was completed the next day and when I picked up the vehicle the TPMS was still malfunctioning (same Issues) so I left the vehicle for additional repairs. I picked the vehicle up again on 1-27-2023 and the TPMS was still malfunctioning, but I could leave the vehicle for additional service due to a scheduled trip. My opinion only: The software update appears to ignore the low/high pressure and over temp warnings. Every year during annual service, I ask Transwest to look into the TPMS issue and they stated that Freightliner has not provided any additional guidance. I have called Freightliner 24/7 and they stated they are not aware of any issues. I don’t know what else I can do to get this issue resolved so I am attempting to file this claim with the federal safety agency. Numerous RV blogs have hundreds of comments from Freightliner owners who are experiencing the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2020 Newmar Dutch Star problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical3
- Visibility1
- Wheels1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical3
- Visibility1
- Wheels1
Recalls 10
Seats
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
- Risk
- A short circuit increases the risk of a fire.
- Remedy
- Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1‑800‑731‑8300.
Recall number 22V234000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
- Risk
- A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
- Remedy
- Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1‑800‑731‑8300.
Recall number 21V700000 · Recall details
Structure
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
- Risk
- Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1‑800‑731‑8300. Newmar's number for this recall is 21E 047.
Recall number 21V571000 · Recall details
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1‑800‑731‑8300. Newmar's number for this recall is Cummins 21E-32.
Recall number 21V506000 · Recall details
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1‑800‑731‑8000. Newmar's number for this recall is Cummins 21E-032.
Recall number 21V372000 · Recall details
Suspension: front
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2020-2022 Dutch Star, King Aire, Essex, London Aire, and Mountain Aire motorhomes. The steering gear mounting bolts may become loose and back out, resulting in difficulty steering.
- Risk
- Difficulty steering, or the inability to steer in both directions, can increase the risk of a crash.
- Remedy
- On behalf of Newmar, Shyft Group Inc. will coordinate the recall repair and notify owners, and dealers will replace the steering gear mounting bolts and washers, free of charge. The recall is expected to began April 19, 2021. Owners may contact Newmar customer service at 1‑800‑731‑8300. Newmar's number for this recall is 21V 041.
Recall number 21V088000 · Recall details
Exterior lighting: brake lights: switch
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and 2017-2021 Dutch Star motorhomes. The brake light switch may chafe against the windshield wiper mechanism, which could damage the brake light switch or it's wiring, and cause the brake lights to not illuminate.
- Risk
- If the brake lights do not illuminate, other motorists will be unaware of the driver's intention, increasing the risk of a crash.
- Remedy
- Newmar will notify owners, and dealers will inspect the brake light switch and replace it as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1‑800‑731‑8300.
Recall number 21V082000 · Recall details
Equipment: appliance: oven/stove/cooktop
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
- Risk
- A gas leak can increase the risk of a fire.
- Remedy
- Newmar will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 18, 2021. Owners may contact Newmar customer service at 1‑800‑731‑8300. Newmar's number for this recall is 20E 071.
Recall number 20V719000 · Recall details
Exterior lighting: turn signal
- What is wrong
- Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V‑426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
- Risk
- Non-functioning exterior marker lights can increase the risk of a crash.
- Remedy
- Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1‑800‑731‑8300. Newmar's number for this recall is 20V‑404.
Recall number 20V421000 · Recall details
Service brakes, air: disc
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2019 Essex, King Aire, London Aire, Mountain Aire, and 2020 Dutch Star motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may lead to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
- Risk
- An increase in stopping distance without warning increases the risk of crash.
- Remedy
- Newmar will notify owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The recall began June 20, 2019. Owners may contact Newmar customer service at 1‑800‑731‑8300 or Spartan customer service at 1‑800‑543‑5008. Newmar's number for this recall is 19012.
Recall number 19V381000 · Recall details
Technical service bulletins for the 2020 Newmar Dutch Star 11
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Electrical system
- Electrical system: instrument cluster/panel
- Equipment
- Engine and engine cooling
- Engine and engine cooling
- On certain motorhomes built on a Spartan chassis, the steering gear mounting fasteners may come loose and...
- Electrical system: integrated trailer brake control
- Equipment
- Awning support brackets may not be mounted in the correct location to provide the proper support needed...
- Electrical system
What 2020 Newmar Dutch Star owners say
Most recent owner complaints, unedited.
The contact owns a 2020 Newmar Dutch Star RV. The contact stated that while the RV was parked and occupied, the contact attempted to start the RV and became aware that the instrument panel was displaying a black screen. The dealer was contacted. The RV was not taken to a dealer nor an independent mechanic to be diagnosed. The RV was not repaired. The manufacturer was notified of the failure and informed the contact that the RV was out of warranty. The approximate failure mileage was 27,000.
Passenger entry door seal has failed and window is fogged making lane changing or viewing very difficult and unsafe. I have tried to contact Newmar and their reply was giving me a statement that my coach is out of warranty and I need to contact a 3rd party vendor for replacement at my cost. I would think a window separation would be a concern for Newmar Corp. I have read many other complaints from Newmar owners.
The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.
I was unable to dim the dash cluster lights below 100% brightness using the manufacturer supplied dimming controls. I attempted adjustments while driving at night on a freeway with the headlights on, while parked in a rest area with the engine running and headlights on and off, and with the ignition on accessory without the engine running. This creates dangerous bright glare to the drivers eyes making driving very difficult at night.
Factory installed tire pressure monitoring system gives false pressure and temperature readings while driving. This is a safety concern while driving.*dt
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Questions about the 2020 Newmar Dutch Star
Is the 2020 Newmar Dutch Star reliable?
Owners have filed 6 complaints about the 2020 Newmar Dutch Star, 1.5 times a typical Dutch Star model year.
What is the most common problem with the 2020 Newmar Dutch Star?
Electrical system, with 3 complaints. Next is visibility (1).
How many recalls does the 2020 Newmar Dutch Star have?
10 recalls, covering seats, electrical system and structure.
Was there a recall on the 2020 Newmar Dutch Star electrical?
Yes, 1 recall: 21V700000. Check your VIN to see if your car still needs the free repair.
VIN decoder
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