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2019-2021 Newmar Dutch Star, Newmar Essex and others recall: instrument cluster/panel

Newmar Corporation reported this safety recall on September 9, 2021. It covers about 1,554 vehicles.

vehicles affected
1,554
reported
Sep 9, 2021
owners notified
Nov 8, 2021
related complaints
11

Electrical system: instrument cluster/panel

What is wrong
Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
Risk
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy
Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1‑800‑731‑8300.

Recall number 21V700000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 11 complaints about electrical problems.

2019 Newmar Dutch Star2020 Newmar Dutch Star2021 Newmar Dutch Star2019 Newmar Essex2020 Newmar Essex2021 Newmar Essex2019 Newmar King Aire2020 Newmar King Aire2021 Newmar King Aire2019 Newmar London Aire2020 Newmar London Aire2021 Newmar London Aire

Questions about recall 21V700000

Is there a recall on the 2019-2021 Newmar Dutch Star, Newmar Essex and others instrument cluster/panel?

Yes. Recall 21V700000, reported on September 9, 2021, covers about 1,554 vehicles.

What is the fix for recall 21V700000?

Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1‑800‑731‑8300.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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