I was informed through a trade publication that Roadmaster had issued a recall of the towbar due to potential failure of a "roll pin" seated into a "stinger" assembly that could cause the towbar to separate and fail. I contacted Roadmaster on XXX, and recieved a response on XXX with vague and incomplete information relating to whether I could continue to use the towbar, although they described the matter as "urgent". The notice is at their webpage at [XXX] . I have inquired as to the proper method to inspect my towbar to determine if can continue to be used, but have recieved no reponse in over 3 weeks. The stated remedy is to provide a replacement for portions of the towbar to affected owners, but there is no indication that labor for replacing the parts in included. removing the large bolts required to replace the part is beyond the ability of most owners, and requires tools that most owners would not have. Presumably, there are torqueing or other installation requirements that would also be beyond the ability of most owners. Roadmaster's response to their published recall has been lacking in many regards, and should be addressed more openly and with better solutions provided for affected owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The worst 2020 Newmar Ventana problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical1
- Visibility1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical1
- Visibility1
Recalls 7
Seats
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
- Risk
- A short circuit increases the risk of a fire.
- Remedy
- Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1‑800‑731‑8300.
Recall number 22V234000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
- Risk
- A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
- Remedy
- Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1‑800‑731‑8300.
Recall number 21V700000 · Recall details
Structure
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
- Risk
- Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
- Remedy
- Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1‑800‑731‑8300. Newmar's number for this recall is 21E 047.
Recall number 21V571000 · Recall details
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1‑800‑731‑8300. Newmar's number for this recall is Cummins 21E-32.
Recall number 21V506000 · Recall details
Fuel system, diesel: fuel injection system: fuel rail
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
- Risk
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy
- Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1‑800‑731‑8000. Newmar's number for this recall is Cummins 21E-032.
Recall number 21V372000 · Recall details
Equipment: appliance: oven/stove/cooktop
- What is wrong
- Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
- Risk
- A gas leak can increase the risk of a fire.
- Remedy
- Newmar will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 18, 2021. Owners may contact Newmar customer service at 1‑800‑731‑8300. Newmar's number for this recall is 20E 071.
Recall number 20V719000 · Recall details
Exterior lighting: turn signal
- What is wrong
- Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V‑426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
- Risk
- Non-functioning exterior marker lights can increase the risk of a crash.
- Remedy
- Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1‑800‑731‑8300. Newmar's number for this recall is 20V‑404.
Recall number 20V421000 · Recall details
Technical service bulletins for the 2020 Newmar Ventana 7
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2020 Newmar Ventana owners say
Most recent owner complaints, unedited.
Adhesive inside the dashboard display is failing. It started at approximately 20,000 miles and has suddenly gotten much worse 1 year later at approximately 30,000 miles. This failure is causing "bubbles" in the display, which is interfering with the clarity/readability of the gauges, including the speedometer, which I consider to be a safety issue. Ultimately, I'm concerned that the screen may fail completely while I'm driving.
The laminated glass instrument/gauge cover has separated making it very difficult to see gauges for air, temp and speed.
Tl* the contact owns a 2020 newmar ventana rv. The contact stated that the driver's and passenger's side exterior window pane separated from the interior window pane. The failure had recurred on all seven windows of the vehicle. Additionally, while driving the exterior bathroom window became unsecured to the vehicle. The contact stated that since delivery of the rv, several windows were replaced. The cause of the failures were not determined. Tom linstrom rv located at 500 west los angeles ave, moorpark, ca 93021 and the manufacturer were notified of the failure. The failure mileage was 2,000. ## VIN passed ## 2020 newmar ventana ##
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Questions about the 2020 Newmar Ventana
Is the 2020 Newmar Ventana reliable?
Owners have filed 4 complaints about the 2020 Newmar Ventana, 4.0 times a typical Ventana model year.
What is the most common problem with the 2020 Newmar Ventana?
Electrical system, with 1 complaint. Next is visibility (1).
How many recalls does the 2020 Newmar Ventana have?
7 recalls, covering seats, electrical system and structure.
Was there a recall on the 2020 Newmar Ventana electrical?
Yes, 1 recall: 21V700000. Check your VIN to see if your car still needs the free repair.
VIN decoder
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