2020 Nissan Altima: backup camera failure

7 of the 162 complaints about the 2020 Nissan Altima describe backup camera failure.

owner complaints: 7
of this car's complaints: 4%
recalls: 0

Is there a fix? 58 service bulletins cover this area of the car. See below

Backup camera failure by model year

2025
1
2024
5
2023
5
2022
2
2021
3
2020
7
2019
7
2018
10
2017
4
2016
6
2015
3
2014
1
2013
7
2012
1
2010
1

What owners say

Filed Mar 9, 2026 · KY

I am having issues with the back-up camera display on the radio screen freezing up occasionally while backing up and once it went black while backing up. I have also had dozens of issues with the drivers door not opening. Occasionally when i try to exit the vehicle the door will not fully unlatch to open. It will only partially unlatch to open a crack. I have tried locking/unlocking, shutting off the vehicle and starting the vehicle, roll down the window and try to exit using the outside handle, but was unable to exit the vehicle. The only way I could get out of the vehicle was to exit through the passenger door. After several minutes or longer it will finally open to exit. This is a severe entrapment issue. These issues have happened on multiple occasions, but did not start until after the factory warranty ended.

Filed Jul 18, 2025 · AL

My back up camera was pink this morning went to work then noticed next time I backed up it was a static picture and then backed up again and its blue and now it's back to the static picture

Filed Jan 7, 2025 · FL

Rear camera malfunctions after trunk is opened, screen goes purple, pixilated, or jumpy.

Filed Aug 19, 2024 · MN

Backup camera screen goes black/blue sometimes

Filed Sep 8, 2022 · Driver assistance, Electrical · GA

1. The volume knob for the radio is VERY touchy. Turns all the way up when trying to turn it down. 2. When I have cruise control on and am trying to avoid getting hit by a car that has gone too far out of their lane, the lane keeping assistant will fight me for control. 3. If labe assistance is fighting me for control then that means it's not detecting that a car is too close to me. 4. Back up camera image became garbled like it was getting bad TV reception. 5. Car hesitates at times or gets a sudden burst of speed. I am in the beginning stages of making this list to take to the dealership; so they have not checked the car yet.

Filed Nov 18, 2021 · Driver assistance, Electrical · IA

The back up camera froze and it kept glitching. This has been happening since May. Everything else seems to be fine while it’s happening but now it’s stuck like that when I try to back up. This is extremely dangerous as cars are now made with backup cameras as a safety feature. If that feature is broken it’s going to be very bad. Most drivers now a day most every driver relies on this feature. This has happened 5 times now, but this time it seems permanent.

Filed Nov 8, 2020 · Driver assistance · NY

My backup camera seems to be displaying the same issues that ended up in the 2019 nissan altima being recalled. It was working correctly. Now, whenever I shift into reverse, it shows a blank screen only for the backup camera. All my other cameras are operating fine. The rear sonar still works, but the backup camera will not display any images. I have checked to make sure that the camera is still where it should be, and it is. I've tried shutting down my vehicle, exiting and locking properly and then re-entering and starting up the vehicle before testing the backup camera. Still no image.