I currently own a 2020 Nissan Altima with 49,186 miles and I am reporting a recurring power door lock failure. This vehicle was inspected at the Nissan of Cumming location this morning to confirm the issue. Three of the passenger-side door lock actuators have failed within a short period of time. The two rear door locks stopped working at the same time, and approximately two weeks later the front passenger door lock also stopped working. The driver's door has started to not unlock when turning the car off where it normally did up until recently. The affected doors do not respond to the interior power lock/unlock buttons or the key fob. When attempting to lock or unlock the doors electronically, I can hear the actuators attempting to operate, but the doors do not actually lock or unlock. The doors can only be locked or unlocked manually. This failure affects multiple doors and appears to be a premature component failure given the vehicle's mileage. A malfunctioning power lock system could create a safety concern if occupants are unable to quickly secure or unlock doors during an emergency situation or if electronic access is needed. I am requesting that the federal safety agency investigate whether there is a broader defect involving door lock actuators or the power door lock system in 2019 - 2020 Altima vehicles. I have also submitted a case with Nissan Affairs. The case number is 56942179.
2020 Nissan Altima: key fob or push-button start problems
7 of the 162 complaints about the 2020 Nissan Altima describe key fob or push-button start problems.
- owner complaints
- 7
- of this car's complaints
- 4%
- recalls
- 0
Key fob or push-button start problems by model year
What owners say
Both passenger-side and driver's side rear door lock mechanisms ceased working. They do not work when attempting to lock/unlock the doors from the inside controls in the front seat. These doors also do not lock/unlock when using the remote key fob either. Both rear doors have to be lock/unlocked manually from the inside of the door.
Door lock actuator will not function properly, causing my car to “lock” with my keys inside the vehicle. This is available for inspection upon request. This is a safety hazard because my drivers side, and both back doors do not lock properly and can be accidentally opened when driving. Mount Airy Nissan has been notified of this problem and have inspected my vehicle, and agrees there’s an issue. There were no warnings or notifications displayed prior to them going out. I bought the vehicle in October of 2024 unknowing the back drivers side door lock actuator was already broken. After going into a store, and accidentally locking my keys inside the vehicle, I realized there was a problem with the lock since I was able to open the back driver side door without needing to press the unlock button on my key fob. After this realization, my back passenger side and driver side door lock actuator broke.
Locks no longer work with key fob or button within car and sometimes even takes multiple attempts to manually unlock. This poses a danger if needed to enter or exit the car in a hurry.
The contact owns a 2020 Nissan Altima. The contact stated while using the key fob to unlock the doors, the rear driver’s and rear passenger’s side doors failed to unlock as needed. The contact also stated that over time, the front driver’s, and passenger’s side doors failed to open while using the key fob. In addition, it was difficult to unlock the front driver’s door manually with the key. The local dealer was notified of the failure and the contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
The contact owns a 2020 Nissan Altima. The contact stated while driving 40 MPH, the vehicle lost motive power with the key fob not available message displayed. There was no warning light illuminated. The contact stopped at a service center. The contact was able to restart the vehicle and drove the vehicle to the dealer. The vehicle was diagnosed and stated that the battery needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 21,171. The VIN was not available.
All 4 door actuators have gone out. I cannot lock or unlock my car with the key fob or manually with the key from the outside. The driver side door is unable to be manually locked/unlocked causing me to get locked in and out of my car randomly. Within the last month, it has gotten more frequent with the driver said. The rear doors went bad months ago. The passenger door started approximately 2 months ago and the driver door within the last month. This was confirmed by Modern Nissan in Winston Salem, NC on 06/10/2023 and I got a second opinion on 06/16/2023 who also confirmed all 4 door actuators needed to be replaced. There were no warning lights or messages.
Service bulletins that may apply
- Wiring harness repair information
- Telematics service information hint
- Intelligent cruise control inoperative and AEB/feb warning light on or radar obstruction message displayed...
- CAN communication codes – diagnostic tips and guidelines
- CAN communication – network diagnostic flow chart
- Vehicle key not detected / authenticated, engine will not start
- Rab warning light on in instrument panel and/or DTC B2724-23 stored
- DTC C1A17-49 or C2580-49 stored in laser/radar
Related recalls
No recalls on record for this model year.
Questions about the 2020 Nissan Altima key fob
Is key fob or push-button start problems a common problem on the 2020 Nissan Altima?
7 of 162 owner complaints about the 2020 Nissan Altima (4%) mention key fob or push-button start problems. The model year with the most reports is 2009.
Is there a recall or service bulletin for this on the 2020 Nissan Altima?
There are 0 recalls and 58 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Nissan Altima
Check engine light 14Door locks 13Loss of power 9Engine failure 8Jerking 8Backup camera 7Hesitation 7Collision warning 6Fire or smoke 6Stalling 6Adaptive cruise 5No deployment 5Windshield crack 5
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