2010 Nissan Murano: doors won't lock, open or latch

Filed Oct 1, 2019 · Body · WA

The door locks on the muranos do not function properly. From reading message boards online it looks like a common issue that should be recalled as it is not just my vehicle. Sometimes it won't lock and other times it won't unlock. It doesn't work with either the keyfob or from the inside of the door. It is a safety concern not being able to lock and unlock the car door. Someone could open your car door or not being able to unlock it to exit the vehicle in an emergency. Nissan wants several thousand dollars to fix the issue when it is something that is a common defect on their end. They should have to fix it.

Filed Oct 16, 2017 · Electrical · 60,000 miles · OK

The problem has occurred over a period of about 6 months. It started with the front driver side door not unlocking, only on occasion, with the fob. It was a slow progression but the unlock button on the door wouldn't unlock it either. It slowly progressed the effect the other doors as well. Before we knew it, no doors will unlock with the fob or the unlock buttons. We now have to use the key to unlock the driver side door and use our hands to unlock the other doors.

Filed Aug 4, 2016 · Electrical · 70,000 miles · NJ

Drivers door does not lock and unlock. Bad door lock actuator mechanisms. $400-$600 to fix per door. Major safety hazard!!!!

Filed Jul 17, 2016 · Electrical · 70,000 miles · NJ

1. When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. If the doors locked properly this provides a more secure environment for this type of scenario. 2. Nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. Someone can murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. Remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. The drive "thinks" the door is locked, when in reality it's an "open door" for carjacking or robbery.this failure is an intermitance of operation. Sometimes the doors lock ok, other times they don't. In addition, sometimes the doors unlock ok, other times they don't. 3. In emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. And the murano's design is such that it's not easy to comprehend if it's not your car, for instance a rental car. I can easily understand how some people would be confused how unlock a door using the manual level in an emergency when they virtually have no experience with it. In emergencies every second counts. The locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk with the above mishap examples. This shouldn't be, nissan should recall them. It's only a matter of time till someone gets robbed, hurt or killed from a malfunctioning door lock.

Filed Apr 17, 2015 · Body · 43,000 miles · FL

Sometimes the front driver's side door will not open from inside the vehicle. Normally after stopping and turning off the ignition the door locks will automatically unlock and you can pull the inside handle to open the door. The complaint concerns those times when the door lock does not disengage and you can not open the door from the inside. Even when manually moving the locking lever inside the door or trying to use the remote entry fob the door will not unlock. The only way I have been able to get the door open is by lowering the window and pulling the outside handle. It's becoming more frequent and appears to be related to the outside handle not closing all the way after getting into the vehicle. I have noticed that sometimes after entering the vehicle and driving away there will be a thud in the door and I believe it is the outside handle flopping in to the closed position. The outside handle also seems to be separating so that an section closest to the car is not firmly attached to the rest of the handle, but if you hold pressure and force the two sections to stay together then there is no thud later. This can be a very dangerous situation if there is an immediate need to get out of the vehicle and the door won't open.

Filed May 6, 2014 · Locks · 60,000 miles · NC

The driver's side power door lock stopped working at about 60,000 miles. I took it to dealership, said it was actuator. It was a very expensive repair so I chose to manually lock and unlock that door. A month or so later, one of the back door locks stopped working and the front passenger lock soon followed. By 75,000 miles, none of the doors would respond to the power lock buttons or the remote. The back door locks are nearly impossible to reach from the driver's seat, so either the doors stay unlocked all of the time risking my family to intruders or they stay locked all the time requiring me to get out of the car and go around to the passenger side to reach in and unlock the back door so that my child can get in the back seat. I contacted nissan because obviously it is some kind of design flaw if all four have gone bad but they refused any financial assistance on the repair and refused to give information of any other complaints on this same issue. This is obviously not a crash risk so maybe this isn't the proper forum to voice this complaint; however it is a safety issue for the passengers. Having to get out of the car to unlock a door when picking someone up is a danger as is being unable to lock all the doors from the driver's seat in case of unwanted attention from someone outside the car. I have researched this and there are numerous similar complaints on different internet sites going back several years so nissan has known about the issue but hasn't done anything that was effective to solve the problem. Please feel free to remove this if you do not agree that it is a safety issue.