2009 Nissan Murano: doors won't lock, open or latch

Filed Jan 11, 2021 · 120,000 miles · MI

Driver side door remains locked, and can only be opened if proper force is applied to the lock and the interior door latch is used.

Filed Sep 30, 2019 · 121,235 miles · MA

Drivers door will not unlock. Vechile was parked. Took to my mechanic and he could not unlock. Tried with remote, and key. Will not unlock from inside or outside the car. Still locked and will not unlock

Filed Jun 15, 2018 · Body · 84,000 miles · CA

Approximately 6 months ago the driver's side back seat exterior door handle stopped functioning. It is still attached to the door, but basically flaps loosely, and does not operate whatever door opening mechanism should be engaged when the door handle is used to open the door. Two months ago, the same thing happened to the drivers door. A flappy loose, inoperable door handle. Both door handles still operate from the interior. The car has very low miles(86,000 miles), and is maintained in reasonable operating condition. One dealser has quoted approximately $600 to fix the issue for each door, and one dealer I contacted wanted an additional $130 to provide a repair estimate for each door. (seriously, $260 to tell me that some cheap plastic part that engages the door mechanism is broken)' my immediate concern is that both my wife and I have significant disabilities, and in the event that we require emergency or paramedic services while locked in the car, if we are not able to open the door for the emt's, depending on the location of the car, we may be denied life saving emergency medical services for a period of time while jaws of life are used to extricate us from the vehicle, delaying medical services as well as destroying what may be an otherwise 'good car'. After rebates and factory incentives I paid $36,000 cash for this new care, 9 years ago. It is out of regular warranty, plus extended warranty. Nissan USA has denied coverage. I am shocked at the lack of concern for safety. I am shocked that a low mileage vehicle would have such a dumb part failure. I am dumb founded over the cost to repair what is becoming a known issue in opening a 'damn' door. Dealers have high prices for labor, and after market parts receive a 4-5 times markup over cost to make a part, but I am scared about potential for harm, and the lack of factory assistance.

Filed Jan 30, 2017 · Electrical · 83,568 miles · LA

Within a period of less than a month, all 4 of the electronic door locks on all 4 doors of my nissan murano s have failed. Initially, the problem was isolated to just 1 or 2 doors, and sometimes it would vary as to whether the door would lock or unlock when either pressing the remote entry key fob or using the interior door unlock button. Now, no door will lock/unlock at all. They can only be manually unlocked by pressing the rocker switch at the door. While driving the car, I am unable to securely lock all 4 doors. When I exit the vehicle, and manually lock the doors, upon returning, I am unable to unlock the doors without first using the key in the drivers door (the only 1 with a key lock), and then entering the vehicle, and manually unlocking the other 3 doors. This is a safety hazard with small children, as I can not leave them in the parking lot by themselves for me to enter the vehicle to get their door unlocked.

Filed Oct 9, 2015 · Electrical · 80,000 miles · TN

All four door lock actuators have failed twice on my 2009 nissan murano. The first time it happened nissan recognized that it was a factory issue, but now that it has happened again they do not want to fix it even though it is clearly a serious safety issue. I have researched this and it is happening at a high frequency for other nissan owners. This should be a recall issue.

Filed Jul 28, 2015 · Body, Electrical · 168,000 miles · NH

The front passenger door locks intermittently. When this happens, the lock does not respond to the lock buttons (either driver side or passenger), key fob, or manual lever creating a dangerous situation in the event of accident. This could create a situation of death by burning.

Filed May 11, 2015 · Body, Locks · 67,000 miles · PA

Tl* the contact owns a 2009 nissan murano. The contact stated that both rear doors and the front passenger side door failed to open from the outside of the vehicle. The contact had to enter the vehicle from the front driver side door to open the other doors. The failure recurred continuously. The vehicle was taken to a dealer, where it was diagnosed that the door lock actuators failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 67,000.

Filed Apr 17, 2015 · Locks · 64,000 miles · AZ

My 2009 nissan murano locks on rear doors for both passenger and driver side started failing intermittently and I could only open them by reaching in from front and manually flipping lock. Now they are not working at all. I brought them to my service mechanic and he quoted approx. $500 for each! I don't have that kind of money to put into this car. Recently I had my elderly parents visiting and realized how dangerous it was that my mother could not get out of the car on her own as the rear passenger door won't open from the inside. But when I "alarm/lock" the car, the doors will still open and the alarm will sound. But there is no safety of having locked doors the driver side door still works but there is a miserable rattle inside. This is the most annoying, unsafe and poor quality problem I haveever had with a car. And it is even more frustrating this is a common problem that has been happening for so many years. I was planning on buying another murano, but now reconsidering and may go back to honda or toyota.

Filed Apr 4, 2015 · Electrical · PA

The driver side door will not lock manually or with the remote. The passenger side door on the driver side does not lock 75% of the times.

Filed Mar 24, 2015 · Electrical · 179,000 miles · MI

Nissan refuses to recognize a known problem in the nissan rogue in it's big brother the nissan murano. The door actuator solenoid goes out and locks people into or out of their car, where the remote, key, door handle or crowbar cannot open the door causing a potentially fatal safety issue. If a passenger is unable to leave the vehicle in an emergency it could result in fatalities. I brought it to the dealership who offered to break my door panel to assess the issue, a $300+ expense to me, not to mention the labor breaking my door panel. Once they were able to get into my door, they determined it was the actuator solenoid, which is a know rogue service order problem, and told me that would be an additional $575 to replace. I had started a case with nissan USA corporation regarding this, their response, "we'll see what we can do to help." they did nothing. Disappointing.

Filed Mar 17, 2015 · Electrical · 179,800 miles · MI

Passenger door locked shut. Cannot open from the outside or the inside. Pregnant passenger had to climb over center counsel to get out of the vehicle. Once I googled the issue, the 2008-2009 nissan rogue & muranos have this issue, a service order was created for the rogue, but not the murano.

Filed May 5, 2014 · Body, Locks · 68,000 miles · MN

The door lock actuator stops working trapping the rider in the car.