On [XXX], at approximately [XXX]., I was involved in a low-speed, front-end collision while making a left turn from [XXX] onto [XXX]. I was following a Toyota Tacoma that stopped suddenly for a pedestrian near the crosswalk. I immediately applied what I believed was maximum emergency braking pressure to my brake pedal. The pedal felt firm, with apparently normal resistance, but I did not experience the deceleration or braking response I expected. Despite my braking effort, my Murano continued forward and struck the rear of the Tacoma. My VIOFO dashcam recorded the incident, including GPS-indicated vehicle speed and time. The displayed speed was approximately 14 mph at impact. I experienced no noticeable strong deceleration before the collision. I did not observe a forward-collision warning or automatic emergency braking intervention. I subsequently had the vehicle examined by a collision repair facility on [XXX] and Tony Nissan in Waipahu on [XXX]. Electronic scans did not identify braking-system fault codes. Tony Nissan performed an approximately 18-mile road test and reported that it could not reproduce the braking concern. Its inspection included checks for hydraulic leaks, brake-fluid level, and brake-booster vacuum leakage. The dealership also found the front brake pads worn to approximately 2 mm. Although the braking problem has not been reproduced or diagnosed, I remain concerned that an intermittent mechanical, hydraulic, or electronic braking malfunction may have occurred during the collision. The vehicle previously received a replacement ABS actuator and electronic control unit under Nissan campaign R1809 in February 2019. I have opened a case with Nissan Consumer Affairs, Case No. [XXX]. Nissan has instructed me not to repair or alter the vehicle pending further contact. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Nissan Murano collision warning problems
27 of the 5,970 owner complaints about the Nissan Murano describe false forward collision warnings, most of them for the 2017 model year.
- owner complaints
- 27
- worst model year
- 2017
- typical mileage
- 29,000
By model year
Often reported together
Adaptive cruise 11Phantom braking 2Sudden acceleration 1Stalling 1Premature wear 1Loss of power 1ABS 1
What owners say
Forward collision warning light comes on and off while driving. When the light comes on the cruise control will not work and when the light goes off I need to reset the cruise control. This started about two months ago.
The contact owns a 2019 Nissan Murano. The contact stated while driving 45 MPH, the steering failed to turn in the intended direction. In addition, the contact stated that the steering wheel independently turned to the left or to the right. No warning lights were illuminated. The contact stated that the failure was persistent. The vehicle was taken to an independent mechanic, where a front alignment was performed, and all four tires were replaced. The failure reoccurred. The vehicle was taken to another independent mechanic, where it was diagnosed with a failed forward collision program. The contact was informed that the Forward Collision Avoidance software needed to be reprogrammed. The vehicle was not repaired. The contact was informed of an unknown recall with a similar failure description; however, the VIN was not included. The contact was advised to take the vehicle to the dealer for a diagnostic test. An unknown dealer was made aware of the failure, and an appointment was scheduled. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.
I was driving about 20 miles an hour no cars infront of me and none behind me, then all of a sudden, the forward collision warning went on flashing red on my dash and my car was automatically braking for no reason. Yes, its available for inspection, my safety was put at risk if there was another car behind, they could have wrecked into me. I have not taken my car to the dealership. There were no other warning lights on prior to the failure.
The contact owns a 2021 Nissan Murano. The contact stated while her mother was driving at 6 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that the vehicle failed to come to a complete stop, after which the vehicle lost power. As a result, the Forward Collision Avoidance warning light, and the Forward Collision Avoidance: Automatic Emergency Braking systems failed to activate, and the driver lightly tapped the vehicle in front. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.
The forward collision warning is stuck on saying malfunction. Sometimes the car brakes without warning, activating the automatic emergency braking and stopping suddenly. This is dangerous.
My 2018 Nissan Murano Intelligent Forward Collision Warning System (IFCWS) kicks on randomly and inadvertently when there is no forward collision risk. This causes the IFCWS light to come on and the cruise control to be disabled while driving causing a higher risk of an accident. This is a known issue that has yet to have a recall.
Forward Collision Warning lamp in dashboard lights up and cruise control is disabled. This consistently happens at 10.8 miles in the morning when the vehicle is driven for the first time of the day. If you shut the vehicle off then restart the vehicle it only goes a few miles before the Forward Collision Warning lamp lights up again and cruise control is disabled. This happens regardless of whether cruise control is in use, or if cruise control is not in use. The following Service Bulletin describes the issue with my vehicle perfectly and replacing the ICC distance sensor at the end of the flow chart, I do not understand why Nissan has recognized the defect, issued a service bulletin, and chosen not to issue a recall for this safety related issue.
We've had the vehicle over a year and have never been able to get used to the forward and backward collision avoidance emergency braking, as it seems to activate for no reason at all. Multiple times this has happened to my wife, the primary driver. She's too anxious to drive it on days with inclement weather when it's the worst. We have the car being evaluated by the dealer, if they can't repair or disable, sensors and auto braking then I'm going to get them to buy it back from me.
Purchased the Car 8/2019. 2/3 Times Per Year, and always in a parking garage, The Forward Collision Warning is Triggered for No Reason and the Car Slams on the Breaks Automatically. It's Dangerous and Jarring. Everytime It has happened there have been 0 Cars Around Me, and no reason for it to happen. This needs to be fixed.
Related recalls
Back over prevention: software
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800‑647‑7261 or Infiniti's customer service at 1‑800‑662‑6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on beginning December 12, 2025.
Recall number 25V821000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- The lack of an image in the back-up camera display increases the risk of a crash.
- Remedy
- Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1‑800‑867‑7669 or INFINITI customer service at 1‑800‑662‑6200.
Recall number 19V654000 · Recall details
Questions about the Nissan Murano collision warning
Which Nissan Murano years have false forward collision warnings problems?
The model years with the most reports are 2017 (7 complaints), 2018 (6 complaints) and 2015 (4 complaints).
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