Formal complaint against Nissan North America regarding premature CVT transmission failure on a 2016 Nissan Rogue (VIN: [XXX], Case #XXX, XXX with under 54,000 original miles. During a routine check-up, an independent mechanic scanned the vehicle and found hard codes P17F0 and P17S0, indicating severe internal CVT failure and judder defects. Following their advice, I brought the vehicle to Hudson Nissan (Jersey City, NJ) for official diagnosis. The dealer charged a $219.20 diagnostic fee and confirmed total internal failure of the CVT, quoting $7,829.88 plus taxes to replace it. On XXX, Nissan Executive Level denied my goodwill request, claiming the warranty expired and they "did not know the service history since 2019." I completely reject this. I possess physical, dated service receipts from 2019 to 2026 proving the car was meticulously maintained (oil changes, alignments, fluid checks) at certified shops. I am fully prepared to upload this complete history to the BBB portal. A transmission failure at under 54k miles is unacceptable and points directly to an inherent manufacturing defect in Nissan’s Jatco CVT8 systems, which is well-documented and the subject of major federal scrutiny and class-action lawsuits (e.g., XXX v. Nissan North America). Hiding behind a chronological warranty window to evade responsibility for a known defective part on a low-mileage, well-maintained vehicle is bad-faith customer service. Desired Resolution: I demand a formal re-review of Case #XXX by Nissan’s corporate dispute team. Nissan must provide 100% financial coverage for the CVT transmission replacement at an authorized dealer and full reimbursement of the $219.20 diagnostic fee. I will upload all 2019-2026 maintenance records the moment this file opens. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2016 Nissan Rogue: shudder or vibration when accelerating
24 of the 544 complaints about the 2016 Nissan Rogue describe shudder or vibration when accelerating.
- owner complaints
- 24
- of this car's complaints
- 4%
- typical mileage
- 84,000
- recalls
- 0
Shudder or vibration when accelerating by model year
What owners say
hesitation during acceleration, jerking, shuddering, and delayed / rough shifting. Constant whirring noise, rattling noise when accelerating. RPM above 1 even when parked. Struggles to gain power when accelerating. Sounds and issues listed above have increasing gotten worse over time.
Have a 2016 Nissan rogue with about 49,000 miles. About two months ago, started experiencing judder when truck got above 50 miles an hour. Took it to a local mechanic where they performed a diagnostic and let us know there was a transmission problem. They advised to speak to the Nissan head office directly because there was a known transmission issue for that particular year, make and model. On 11/12/2024, called Nissan USA, spoke to Ashley in their consumer affairs department where a claim was opened. Ashley took information on the truck and based on the mileage said there was a possibility of a goodwill being offered. The truck had to be taken to one of Nissan’s service locations to have a diagnostics performed which was done on 11/20/2024. Once done and $200 later, Nissan confirmed that the transmission had to be replaced for about $8000. Consumer affairs received the diagnostic report and made the decision that despite the low mileage, they could not extend the warranty as a courtesy to us. I find it unfair that I have a vehicle that was drivable a few weeks ago, and with no fair warning, started having the same transmission problems that Nissan was sued for and settled for the same make and model. Please help me find some justice. Thank you.
Heading down the highway when my car started getting making a shuddering noise that got louder and the RPMs went up. Pulled off and check engine light came on. Ended up towing car and bringing it to auto repair shop where they determined it was a transmission issue, and suggested I take it to the Nissan dealer for more information.
Vehicle transmission is shaking, shuddering, bumping.
CVT transmission on a 2016 Nissan Rogue SL with 43,800 miles. Its available foe inspection. The vehicle transmission jerks, it hesitates, there is revving, and shudders. The problems was reproduced by a Nissan Dealer and inspected with a diagnosis of a bad transmission needing replacement. No warning or lamps before the 1st incident on April 8, 2024.
While driving home from work, my wife was attempting to merge onto the on-ramp to the highway, and the vehicle jerked violently and RPM's skyrocketed but the speed was barely climbing. The speed didn't rise above 20mph until RPM's reached 4k. We had to creep all the way home with the engine whining and juddering and couldn't go above 45mph. This is extremely dangerous and the mechanics are saying there's nothing they can do other than buy an entirely new transmission because the CVT is complete trash, ,there was all kinds of debris in the bottom of the pan and Nissan is acting like they have no idea what we are talking about. I'm at a complete lost as to why there aren't any recalls for the 2016 Nissan Rogue CVT transmissions!!!!!! This is unsafe and I will never purchase anything affiliated with Nissan!
Driving home on the highway my car begin to rev high, but lose speed, then again when I went to pass in the passing lane, I pulled over for about 5mins, then proceeded to drive, about 2 mins in it started doing it again, but this time it made noises, and was vibrating/shuddering as if something was in the gears, I pulled over and got roadside assistance which in-turn led to the towing of my car to a safe location. once off the flatbed, I went to park my car, it did all the noises and revving once again, but as I placed it in park there was fast clicking sound and the car rolled back (while in park), I then applied the brakes harder then released again, and it began to roll again... once again I applied the brakes, as well as the parking brake and it remained stationary.
While driving on a major highway, my newly licensed 16-year-old son experienced shuddering, jerking (slight at first, but progressively worse) and failure to take off from a traffic light. He turned on the emergency flashing lights to alert other drivers, and he was able to take off about 5 seconds later, but the RPMs raced sporadically and acceleration stopped working. He drifted into a left turn lane and prayed he would make it across two lanes of active traffic without stopping. My independent service center and our closest dealer confirmed diagnosis (transmission replacement needed) and I had to have it towed to the dealer through my insurance company. NO WARNING LAMPS OR MESSAGES APPEARED PRIOR TO THIS INCIDENT. Nissan was unwilling to provide any financial assistance or goodwill toward the necessary transmission replacement, although this is a known defect in CVT transmissions. Their only action has been service bulletins and a settlement for an extra 24,000 miles beyond the original 60,000. I am fortunate my son was not a casualty of this poor craftsmanship, but I guess since no one has died yet, Nissan doesn't have to do the right thing and recall these faulty transmissions. Poor customer service and poor vehicles. This is my fourth Nissan, and two of them have had transmission issues. I will NEVER buy another. My family is too valuable to risk in one of these experiments.
On July 14th of this year, I was driving my vehicle on the highway when it abruptly accelerated without me changing my pressure on the gas pedal. The check engine light then turned on, which prompted me to have my car inspected as soon as I could. I did not have an appointment until July 20th and was unable to use my vehicle until then. On inspection, I was informed it was due to an issue with the transmission, but was also told this was a known issue with the 2016 Nissan Rogues. There was a class action lawsuit filed with these vehicles regarding their transmission as they exhibit a delay that’s typically accompanied by the engine revving while the driver depresses the gas pedal with “little to no increase in speed". According to the suit, other Nissan Rogue drivers have also experienced and reported stalling, jerking, lurching, juddering, hesitation and/or shaking while driving their vehicles, as well as premature transmission failure. The apparent CVT defect has been documented to occur without warning while a vehicle is being operated normally. This puts other drivers, as well as myself, in danger as this becomes an unreasonable safety hazard. I am aware that Nissan had accepted responsibility to repair these vehicles for this problem because of the inherent problems and widespread failure. It is also my understanding that the window to get these repairs ended on December 9th, 2022, and I purchased the vehicle 1 week later, unknowing and unwitting of these issues. I feel that Nissan is still responsible to fix their defective vehicle and I am asking that this repair be completed under the same terms as what was offered during their repair campaign. They are still responsible to make this right for the safety of the users of their product, as well as other drivers around them.
The contact owns a 2016 Nissan Rogue. The contact stated while driving at various speeds, there was an abnormal sound coming from the rear of the vehicle. The contact stated that the vehicle would shudder while driving 60 MPH. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed however, no issues were found. The failure reoccurred while driving. Additionally, the contact stated that the steering wheel was shaking whenever he depressed the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer where an unknown repair was completed; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10.
At seemingly random times the 2016 Nissan Rogue SUV will jerk or shudder while in motion. I would normally travel at a consistent speed but this issue causes sudden jerking/shuddering. I believe it involves the transmission. This creates a significant safety hazard to myself and others while on the road. If my car suddenly stops or significantly slows down while on the freeway it could cause a crash. Additionally when I turn corners I will periodically hear and feel a creak in the front driver's seat. It legitimately feels like the seat is not properly secured and that I would slide out of position given enough force.
Service bulletins that may apply
- CVT/TCM calibration data “write” procedure
- Fluid leak caused by transfer assembly right side drive shaft oil seal
- Transfer assembly seal replacement for AWD front drive shaft removal
- CVT/TCM calibration data “write” procedure
- Clicking noise from front or rear axle during take-off/acceleration
- Drive shaft boot service information service information
- Abnormal noise, vibration and/or binding feeling from rear differential
- CVT Warranty Extension UPDATE August 30, 2022 Please discard earlier versions of
Related recalls
No recalls on record for this model year.
Questions about the 2016 Nissan Rogue shudder
Is shudder or vibration when accelerating a common problem on the 2016 Nissan Rogue?
24 of 544 owner complaints about the 2016 Nissan Rogue (4%) mention shudder or vibration when accelerating. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2016 Nissan Rogue?
There are 0 recalls and 66 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Nissan Rogue
CVT failure 52Check engine light 51Transmission failure 48Jerking 42Stalling 42Hesitation 24Airbag light 23Loss of power 23Slipping 17No deployment 15Headlights 11Won't shift 11Sunroof shattered 10Grinding brakes 9Key fob 8Seat belt 7ABS 6Door locks 6Fire or smoke 6Sudden acceleration 6Whining noise 6Adaptive cruise 5Harsh shifting 5Warning lights 5
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