Nissan had a recall 2 years ago for a tie rod issue. When I brought the car in for that recall Nissan said that the tie rods showed no sign of bending so they didn't replace them. Two years later my car is not steering correctly and making noises. I find out that Nissan has a new tie rod recall (recall R23B3, the federal safety agency #23V‑581) that requires the tie rods to be changed regardless if they show any sign of bending or damage. I bring my car in to have this completed (2 years from the first recall) and they are telling me the power steering rack has to be replaced as well as the tie rods. The issue is Nissan now knows that by not replacing the tie rods two years ago it's damaging the power sterring rack but they will not acknowledge it as they don't want to pay the additional cost for the power sterring rack. I spoke to Nissan USA consumer affairs and they are taking a hard line on this. It's dangerous as the car dealership service department was going to let me drive my car after the tie rod replacement knowing the power steering rack was also damaged until I pressed the actual technician that worked on the car and he said it's dangerous to drive. Nissan must be reponsible for replacing all the damage caused by not making it mandatory to replace the tie rods in the first recall two years ago. The cost to replace the power steering rack is $3000 and they don't want to pay for that.
2020 Nissan Sentra: ball joint or control arm failure
35 of the 208 complaints about the 2020 Nissan Sentra describe ball joint or control arm failure.
- owner complaints
- 35
- of this car's complaints
- 17%
- typical repair cost reported
- $3,000
- typical mileage
- 40,000
- recalls
- 0
Ball joint or control arm failure by model year
What owners say
The contact owns a 2020 Nissan Sentra. The contact received notifications of the federal safety agency Campaign Numbers: 23V581000 (Steering) and 21V461000 (Steering). The contact stated that while in reverse(R) and turning the steering wheel, the contact observed a clicking sound coming from under the front of the vehicle. The contact stated there was no warning light or messages displayed. The vehicle was taken to a dealer where the contact was informed that the tie rods needed to be replaced. The contact was unsure if the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 21,900.
The contact owns a 2020 Nissan Sentra. The contact stated that while driving at an undisclosed speed and attempting to complete a turn, there was an abnormal clicking sound coming from the front of the vehicle with the steering wheel vibrating violently. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tie rods. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V581000 (Steering); the VIN was included, and the vehicle was repaired in September 2024. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 57,000. The VIN was not available.
The contact owns a 2020 Nissan Sentra. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated when the vehicle was driven over a pothole and the steering wheel shook erratically. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The contact was advised to take the vehicle to the dealer for diagnostic testing. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was advised to schedule an appointment for a diagnostic test. The vehicle was not diagnosed or repaired by the independent mechanic. In addition, the contact stated that upon an inconclusive diagnostic test, all four tires were replaced and balanced, and the tie rod was replaced however, the failure reoccurred. The manufacturer was not made aware of the failure. The contact referenced Voluntary recall PM985; however, the vehicle was not included in the recall. The failure mileage was 50,000.
I have been having several issues with this vehicle since I bought it. I’ve had the vehicle break down on me about 3 times and need repairs or adjustments to previous repairs. The main issue right now is that the car has been in the shop for about 50 days or so for repairs on the suspension or tie rods, inner/outer. I’ve had the same issue with vibrations and shaking coming from the front end when going about 60MPH. This has been going on for about 4-5 months now since I bought the car back in June. The car has been repaired about 6 times already and still no resolution to the problem. The technician at the dealership said there isn’t anything else they can do as all the work they’ve done has been by the manufacturer’s recommendation and book. My other main concern is the car tends to pull or JOLT when driving sometimes. The car has also been needing an alignment every so often. I’m not sure if it’s because the rack and pinion is broken or needs to be replaced. The boots around them keep tearing or coming off. This is my 2nd time hearing a technician tell me about them.The motor has been replaced already at 32K miles, 2 weeks before I bought it. Lately the car also been tugging and or shifting hard. My other issue is the back up camera and the windows, along with the outside button not working to keyless entry feature. I’ve been having several issues with the back up camera lately. It’s always DULL and DIM when switching from P to R, the screen turns dark and black. The other side issues are the Button for the Windows not rolling up or down. They seem to be getting stuck. This makes it hard sometimes as my kids don’t like the A/C on as much. It gives them horse cough. When it’s hot the car has no circulation or ventilation besides turning the A/C or FAN on.
The contact owns a 2020 Nissan Sentra. The contact stated while driving at undisclosed speeds, the steering wheel had an excessive amount of play. While driving over a pothole, the vehicle shook abnormally. While reversing, there was an abnormal thumping sound while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle should not be driven. The mechanic determined that the steering rack was badly worn, and the tie rod needed to be replaced. The vehicle was towed to the local dealer, who informed the contact about the federal safety agency Campaign Number 23V581000 (Steering). The dealer diagnosed the vehicle and determined that the steering rack and tie rod needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a claim. The failure mileage was approximately 32,000.
This Vehicle was bought back in Jun of this year. Since purchasing the vehicle with only 49,933 miles this Sentra has broken down 4 times, been in the shop for 1Month 2weeks consecutively. The first incident was 4.5 hrs after purchase. The Passenger side Tide Rod snapped in half on the highway causing the jam and slow down along with leaving me in fear for my life. The passenger rim was inverted facing the driver. The second time happened to be the same issue but at a different dealership. The car went to Moss Bros San Bernardino where it was bought and was there for about 25days .Later it was sent to Nissan of San Bernardino and was there for 2weeks. The same day It got picked up from Nissan it was taken back the same day. Had same Bumpy and shaking throughout the car. When the tie rod snapped in half it had destroyed the durability of the belt and pulley systems as the vehicle weight was slammed abruptly onto the passenger side of the car leaving it slanted and slid for 2-3 mins on the freeway this caused the engine to become weak which led up to the defective parts breaking over time of driving regularly. The Alternator Pulley, Serpentine Belt, Axle, and balance to become uneven. So as of 09/10 this vehicle has broke down 4-5 times. Been in the shop since. The vehicle has Powertrain warranty but as usual they denied coverage. Total cost is around $2,700 in damages due to the original recall. This Tie rod recall has destroyed the vehicle. Congratulation to me cause I still owe 22K. This hazardous, and dangerous vehicle has also been deemed unsafe by CHP as of 06/11/2024. This particularly Sentra is a ticking time bomb waiting to explode on the freeway.
Still no fixture for the tie rods its been a year this is rediciolous its the second time i had them replaced
I got a recall notice on the tie rods of my car the recall started in August 2023 it is now August 2024 and the dealership states to me that they still do not have the parts to fix my recall
The contact owns a 2020 Nissan Sentra. The contact received notification of the federal safety agency Campaign Numbers: 23V581000 (Steering). The contact stated that while driving at an undisclosed speed, the vehicle became difficult to steer. The vehicle was taken to an unknown dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact continued driving the vehicle however, the vehicle was difficult to steer. The vehicle was taken to a different dealer, Pat Fischer Nissan (1128 S Hopkins Ave, Titusville, FL 32780) where it was determined that the tie rod and steering rack needed to be replaced. The repair was pending and the vehicle remained with the dealer. The manufacturer was made aware of the failure. The failure mileage was 80,000.
MAJOR SAFETY ISSUE. For over a year (with a tie rod unresolved recall due to a "national back order") my young son's Nissan Sentra has consistently made noises and vibrations when he turns at low speeds. My husband repeatedly called the local Nissan Dealership in Pensacola, Sandy Sansing Nissan, citing the recall and the issues he was having but was offered no fix. My son was/is having actual safety issues related to the faulty tie rod. We went dealership on January 5, 2024 where they claimed that they fixed the recall, but after, my son noticed no change. Last week July 17, 2024, my son took his Sentra to our local mechanic who we've used and trust for over 20 years, thinking it needed brakes/rotors because the vibration and noise had gotten worse/different. Our local mechanic told him his brakes/rotors were fine but upon inspection said it needed new Rack and Pinion steering, front lower control arms, and left/right CV axles total cost $4600. That afternoon I called the Nissan Dealership, knowing these were related to the recall, and told them what our mechanic said and that we needed the next available appointment. The next morning, Nissan says he needs a new subframe (which he does not need) AND steering rack $5,117.49, Alignment $130 and both CV Axles, but for triple the price that our mechanic quoted. Nissan's total was $9000, and our Nissan service advisor looked up and told us on January 4, they couldn't have fixed the recall since the part isn't available. Now, since the recalled tie rods (that were never fixed) are bad (and the tie rods are directly connected to the steering rack), they have damaged the steering rack. This is my son's first car he financed, and he was so proud of it. The excitement has become a safety nightmare for our whole family. Nissan, please show your customers some integrity. $9,000 bill, but no fix for the recall that caused the issues and could literally cause him (and others) to lose control of the steering at any point and crash?
The wheel keeps turning to the right and won't go straight. The wheel makes a clicking noise when it turns. It seems to be something to do with the steering column. Must keep turning the steering wheel to the left for it to work properly. I have replaced the steering gear assembly at my own expense, but the problem has not improved, proving to be a design issue near the tire and tie rod. I'm sure the sound is coming from near the tire and tie rod. Yes. I found the recall notice but no solution was given. There doesn't seem to be any plan to fix this design flaw? I need to file a complaint!
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2020 Nissan Sentra ball joint
Is ball joint or control arm failure a common problem on the 2020 Nissan Sentra?
35 of 208 owner complaints about the 2020 Nissan Sentra (17%) mention ball joint or control arm failure. The model year with the most reports is 2020.
How much does it cost to fix ball joint or control arm failure on the 2020 Nissan Sentra?
Owners who mentioned a price put the repair at about $3,000 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2020 Nissan Sentra?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Nissan Sentra
Backup camera 25Door locks 14Key fob 13Collision warning 8Headlights 6Phantom braking 6Won't start 6Jerking 5Stalling 5Steering noise 5
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