My vehicle previously had the tie rod issue repaired under the original recall\. However, the same problem has now returned\. I am experiencing a sharp/clunking noise when turning left while the vehicle is moving, which is very concerning because this involves the vehicle’s steering and suspension\. I checked Nissan’s recall information online using my VIN, and it currently states that there are no open recalls\. However, I have only had this issue repaired **once**, under the original recall, and the same problem is happening again\. I am concerned that the original recall repair did not permanently correct the problem, or that the replacement component may have developed the same defect\. I do not believe that simply showing “no open recalls” should prevent Nissan from investigating a recurring safety\-related defect that was previously repaired under a recall\. I am requesting that Nissan: 1. Review my vehicle’s complete recall and repair history\. 2. Investigate why the same tie rod/steering problem has returned after the recall repair\. 3. Determine whether the replacement part or repair procedure is defective or insufficient\. 4. Provide a repair at no cost to me if this is related to the previously recalled defect\. 5. Explain what Nissan recommends to ensure the vehicle is safe to drive\. Because this issue involves the steering system, I consider it a serious safety concern\. I would appreciate having this matter escalated to Nissan’s Customer Relations/Safety department and receiving a written response regarding how Nissan intends to address the recurring problem\. Thank you for your prompt attention to this matter\.
2021 Nissan Sentra: ball joint or control arm failure
17 of the 133 complaints about the 2021 Nissan Sentra describe ball joint or control arm failure.
- owner complaints
- 17
- of this car's complaints
- 13%
- recalls
- 0
Ball joint or control arm failure by model year
What owners say
The scope of repair required fixing a recalled tie rod that suffered a catastrophic failure, which directly caused the vehicle’s ADAS, Advanced Emergency Braking (AEB), and collision detection systems to crash. Berman Nissan promised a legally compliant, safe repair but breached this agreement by returning an unsafe vehicle, failing to road-test the steering component (verified by identical check-in/out mileage), and intentionally scrubbing trouble codes to conceal active safety failures. Staff explicitly refused all safety assistance, failed to secure my signature on any authorization paperwork from tow to pick-up, and Nissan corporate stated they were 'not legally required' to resolve the hazards. Service personnel stonewalled the issue, and management only escalated the matter to Service Director Mark Yalda after I disclosed I possessed concrete video proof of the identical mileage and unsigned invoices.
Hello, I am reporting a steering-related issue involving the inner tie rods on my 2021 Nissan Sentra. Nissan previously issued safety recall campaign PM985 for bent inner tie rods on certain Sentra vehicles from the same model year. Two separate repair facilities inspected my vehicle and confirmed problems involving the inner tie rods and steering system components. No warning lamps or dashboard messages appeared prior to the issue being identified. Although my VIN may not currently be included in the recall population, my vehicle is experiencing a similar issue involving the same steering-related component identified in recall PM985. Because tie rods are directly related to steering control and vehicle stability, this issue raises concerns about driving safety. I am submitting this complaint so the issue can be documented and reviewed in case similar failures are occurring outside the current recall population.
Electric steering rack has play and causes violent shaking. Huge safety risk as this could have complete failure and cause accidents. Vehicle started showing symptoms at 68,000 miles and after reading separate forums, many others have experienced these same issues. No warning lights appear on the dash and no inspection by safety highway patrol. This is a serious issue especially given I do not appear to be the only person experiencing this. The steering and suspension seem to be a common issue on this call given the recall on the tie rods.
Vehicle: 2021 Nissan Sentra VIN: [XXX] Incident Date: [XXX] Description: On [XXX], the front tie rod on my 2021 Nissan Sentra suddenly failed while I was driving, causing me to lose control of the vehicle and sideswipe a parked car. This mechanical failure led to an accident, property damage, and a traffic citation for careless operation. My insurance premiums have since increased and the citation remains on my driving record. In August 2023, Nissan issued a recall for this exact defect. I believe this failure directly matches the safety defect now acknowledged in the recall. Had I been notified earlier, the accident and its consequences could have been prevented. I am requesting this complaint be added to the case record for the ongoing recall investigation. Documentation is available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
All 4 tires hankook 215/45r18 89v are showing inner sidewall irregular tire wear and balding on edges. There are recalls on tie rod assembly from 6-16-2021 and 8-14-2023 I purchased the car 4-2024 and the recall was not fixed till 10-2024 to my knowledge for the first time. I have not had the car for a year and have had to replace 2 of the original tires I purchased the car with. One with a huge bubble and inner sidewall irregular wear cost $285.44 and the second sidewall irregular wear thread showing and hole too close to the sidewall could not be repaired cost $274.06 and a4 wheel allignment at $129.95. Per dealer recommendations I must replace the other 2. I records of all maintance including tire rotations completed.may this irregular wear on the sidewall be due to the amount of time tie rods went without being repaired.
There is a current open recall Campain ID R23B3 on the tie rods requiring replacement, however there is no current remedy per Nissan. This faulty tie rod can break and cause COMPLETE loss of steering, as there is a STOP SALE on this vehicle it is not safe to drive. Vaden Nissan has my vehicle every 5000 miles during each service/oil change from 2021 until 2024. I also notified the Vaden Nissan dealership again of this open recall issue during my last inspection, they rotated the new tires I had to purchase and sent me on my way. While driving my 2021 Nissan Sentra on [XXX] (a moderately busy highway), I experienced noticeable vibrations through the steering wheel, especially when accelerating and making turns. As I attempted to exit the highway, via a curved off-ramp, the steering wheel became extremely shaky and impossible to turn. I struggled to keep the car within the lane and then completely lost steering control. This caused me to veer off the road and nearly into the shoulder. I experienced such panic and fear as my [XXX] nephew was in the car seat in the back of my vehicle and was also extremely frightened. I am now extremely unsatisfied with Nissan and its lack of commitment to sell safe vehicles, I cannot legally resell this vehicle in the current condition and am left with no option but to drive an unsafe car, under the lemon law I have the right to sue. I pray that IF I absolutely have to drive this Nissan Sentra again there are no injuries, life-altering disabilities or possible death incurred to myself of my passengers. As I have followed all proper protocols and require a rental car that is at minimum safe for transportation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Tie rods have no remedy, I have my car parked because its unsafe to drive and have called dealer hundreds of time and all they say is they're working on it. How long do I have to wait on a car I am making payments, this is awful
The tie rod collapsed during routine driving causing the vehicle front end to fall in the road.
The contact owns a 2021 Nissan Sentra. The contact received notification of the federal safety agency Campaign Number: 23V628000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure and stated that while the operating the vehicle, there was a clicking sound while making left turns. The vehicle was driven to the local dealer who determined that the front passenger’s side and driver's side tie rods were cracked. The failure mileage was 60,000. Parts distribution disconnect.
Vehicles will slams on brakes as if it is trying to avoid something in front of the vehicle. This has randomly happened several times at different driving speeds. This has been reported to dealership with no resolution because they cannot duplicate. In addition, I have had the same serious recall involving the Tie Rod for my vehicle and there is no resolution. The dealership will tell you how serious the issue is and that there is stop sale on these vehicles to entice you to trade in the vehicle instead of trying to make it right with the consumer.
I am writing to file a formal complaint against Koeppel Nissan regarding their refusal to service my vehicle for a factory safety recall (tie rod replacement) and additional services upon request such as; clogged drain(water inside car doors), wheel alignment, evaporator core leakage( water on back seat floor), tire rotation, water in spare wheel well & front door check strap repair. I believe it is imperative to bring this matter to your attention, as it poses a significant risk to public safety and may be in violation of the applicable regulations and guidelines. On September 18, 2023, I visited Koeppel Nissan in Jackson Heights Queens, NY for my scheduled appointment in order to address a safety recall on my vehicle. However, to my astonishment, the dealership's service department declined to service my vehicle, citing reasons that were neither reasonable nor justifiable. Upon explaining that I was being rushed due to time constraints and poorly serviced in the past, the dealership's staff in question displayed a dismissive and unprofessional attitude towards my concerns. Despite my insistence on the urgency of the safety recall, regrettably, the situation escalated to a point where I was asked to leave the premises without having my car serviced. Subsequently, I have preferably decided to no longer do business with this dealership in regards to servicing my vehicle and I wish to seek other alternative solutions at another car dealership location. It is my understanding that as a registered dealership, Koeppel Nissan has an obligation to promptly and adequately address safety recalls on the vehicles they have sold. This obligation is not only a matter of legal compliance but also a moral responsibility to ensure the safety and well-being of their customers.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2021 Nissan Sentra ball joint
Is ball joint or control arm failure a common problem on the 2021 Nissan Sentra?
17 of 133 owner complaints about the 2021 Nissan Sentra (13%) mention ball joint or control arm failure. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2021 Nissan Sentra?
There are 0 recalls and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Nissan Sentra
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